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Remote Network Technician Jobs in Puerto Rico (NOW HIRING)

Remote Network Technician information

What is a remote network technician?

A Remote Network Technician is responsible for maintaining, troubleshooting, and supporting an organization's network infrastructure from a remote location. They diagnose connectivity issues, configure network devices, and ensure optimal performance of routers, switches, firewalls, and other networking components. Using remote tools and communication software, they assist users and resolve technical problems without being physically present. This role is crucial for businesses with distributed teams or cloud-based operations.

What does a remote network technician do?

A typical day for a Remote Network Technician involves monitoring network performance, responding to service tickets, troubleshooting connectivity issues, and implementing updates or patches. You may interact with users or clients via phone or remote desktop tools, and document incidents and solutions in a ticketing system. Collaboration with other IT team members is common, especially for complex problems or system upgrades. The remote nature of the role requires strong organization and proactive communication to ensure seamless network operations.

What skills and qualifications are needed to thrive as a remote network technician?

To thrive as a Remote Network Technician, you need a strong understanding of networking fundamentals, troubleshooting techniques, and experience with network hardware and software. Familiarity with tools such as Cisco IOS, VPNs, firewalls, remote desktop applications, and certifications like CompTIA Network+ or Cisco CCNA are highly valuable. Excellent problem-solving abilities, effective verbal and written communication, and self-motivation are standout soft skills in this role. These skills and qualities are essential for delivering timely, efficient remote support and maintaining secure, reliable network operations across distributed environments.

What are the most commonly searched types of Network Technician jobs in Puerto Rico?

The most popular types of Network Technician jobs in Puerto Rico are:

What job categories do people searching Remote Network Technician jobs in Puerto Rico look for?

The top searched job categories for Remote Network Technician jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Network Technician jobs?

Cities in Puerto Rico with the most Remote Network Technician job openings:

Infographic showing various Remote Network Technician job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Network Operations Center Technician (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Posted 20 days ago


Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

33rd of 72 rated aerospace companies


Job description

Date Posted:

2026-07-29

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Network Operations Center (NOC) Technician is an established and productive contributor responsible for autonomously monitoring and maintaining network and infrastructure systems. The technician works with limited supervision and influences others through clear communication of policies and best practices.

What You Will Do

  • Independently monitor and analyze network performance across diverse systems.
  • Perform advanced troubleshooting to resolve complex incidents before escalation.
  • Provide detailed technical documentation and recommended actions.
  • Contribute to process improvements within the NOC environment.
  • Support larger, moderately complex operational projects and service initiatives.
  • Collaborate with engineering, security, and operations teams to drive service reliability.
  • Explain policies and system behaviors to team members and customers.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
  • Experience working with networking technologies, protocols, and monitoring tools.
  • Experience working with enterprise systems, programs, and procedures.

Qualifications We Prefer

  • Certifications such as Network+, CCNA, or similar.
  • Ability to analyze issues across multiple systems or domains.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location:
This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote:
This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms


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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018