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Remote Network Support Specialist Jobs in Indiana

Sales Support Specialist

Indianapolis, IN · On-site +1

$21.50 - $29.25/hr

About the Role We are looking for a highly organized and customer-focused Sales Support Specialist ... This position is eligible for remote work within the United States. What You'll DoSales Operations ...

Sales Support Specialist

Indianapolis, IN · On-site +1

$21.50 - $29.25/hr

About the Role We are looking for a highly organized and customer-focused Sales Support Specialist ... This position is eligible for remote work within the United States. What You'll DoSales Operations ...

$18 - $27/hr

Summary apree health is hiring full-time remote or hybrid Care Guide - Support Specialist to join ... health network that combines data-driven personalization, a coordinated care model, and aligned ...

New

... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

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Remote Network Support Specialist information

What is the difference between Remote Network Support Specialist vs Remote IT Support Technician?

AspectRemote Network Support SpecialistRemote IT Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA A+, Microsoft certifications, Network+
Work EnvironmentRemote, client sites, data centersRemote, user devices, help desks
Industry UsageNetworking companies, ISPs, large enterprisesIT service providers, small to medium businesses
Common Search IntentNetworking issues, infrastructure supportDevice troubleshooting, user support

The Remote Network Support Specialist primarily focuses on maintaining and troubleshooting network infrastructure, requiring certifications like Cisco CCNA. In contrast, the Remote IT Support Technician handles broader IT issues, including user device support. Both roles often work remotely and are essential in IT service environments, but their core responsibilities and certifications differ slightly.

Customer Support Specialist

Remote Talent Cloud

Indianapolis, IN • Remote

$20/hr

Contractor

Posted 15 days ago


Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr