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Remote Network Installation Engineer Jobs in Massachusetts

Oscar Health

Product Manager, Network

Boston, MA · Remote

$135K - $178K/yr

  • PTO

This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote ... Collaborate with engineers, product managers, and operations partners to gather insights on user ...

florrent

Field Applications Engineer

Boston, MA · On-site +1

Provide on-site and remote technical support to customers, assisting with product installation ... Work in a cross-functional team with engineers from other disciplines; participate closely in ...

RELQ Technologies

DevOps Engineer

MA · On-site +1

$49.50 - $68/hr

... of networking, security, and identity management fundamentals. * Comfortable working in a remote ... Engineer, CKA/CKAD). * Experience with GitOps tools like ArgoCD or Flux. * Familiarity with ...

KeyData Cyber

CyberArk Engineer

Boston, MA · Remote

USA, Remote Employment Type: Contract, Immediate Start through December 31, 2026 What You'll Do ... Strong knowledge of IT systems, hardware, software, and network technologies. * Ability to work in ...

Opentrons

Field Service Engineer - Boston

Boston, MA · Remote

  • Medical

  • Retirement

  • PTO

Remote in Boston, MA area Role ID: EN04100066 About Us Opentrons Labworks, Inc. is a disruptive ... Independently schedule and manage installations, maintenance, repairs, and follow-up service ...

Opentrons

$90K - $105K/yr

  • Medical

  • Retirement

  • PTO

Remote in Boston, MA area Role ID: EN04100066 About Us Opentrons Labworks, Inc. is a disruptive ... Independently schedule and manage installations, maintenance, repairs, and follow-up service ...

Turnblock.io

Technical Lead Remote (Web3)

Boston, MA · Remote

$100K - $250K/yr

  • Medical

  • Retirement

  • PTO

... engineering leader to join their team. This is a fully remote role open to candidates based anywhere. About the Company Our client built the first high-performance Blockchain Distribution Network ...

Palo Alto Networks

$104K - $169K/yr

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across ... Strong networking foundations (TCP/IP, DNS, Network Protocols, Routing) * Security principles and ...

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Remote Network Installation Engineer information

What is the difference between Remote Network Installation Engineer vs Network Support Technician?

AspectRemote Network Installation EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentOn-site and remote network setup, installation projectsHelpdesk, troubleshooting, ongoing support
Employer & IndustryTelecom, IT services, enterprise networksIT support, service providers, corporate networks

The Remote Network Installation Engineer focuses on deploying and configuring networks remotely or on-site during initial setup, often working on large-scale projects. In contrast, the Network Support Technician primarily provides ongoing troubleshooting and support for existing networks. Both roles require similar certifications and often operate within the same industries, but their core responsibilities differ in scope and focus.

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For Remote Network Installation Engineer jobs in Massachusetts, the most frequently searched job titles are:

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Remote Network Installation Engineer jobs near you

Security Systems Engineer - Remote Support

BCM Controls Corporation

Woburn, MA • On-site, Remote

$45 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours; on-call rotation and occasional after-hours support may be required
Pay: $45.00 - 55.00 per hour
Work Location: Inoffice, with remote technical support responsibilities
Job Summary
BCM Controls is seeking a Security Systems Engineer - Remote Support to provide advanced technical support, troubleshooting, configuration, maintenance, and consultation for electronic security systems.
This role supports both customers and internal teams across access control, video surveillance, intrusion detection, intercom, visitor management, and integrated security platforms. The ideal candidate has strong troubleshooting skills, excellent customer service skills, and hands-on experience supporting multiple security manufacturers and software platforms.
Responsibilities
  • Provide remote technical support to customers and field technicians by phone, email, remote desktop, and VPN
  • Diagnose and resolve hardware, software, network, and system integration issues
  • Troubleshoot access control panels, card readers, door hardware, cameras, video servers, intrusion panels, and related devices
  • Perform root cause analysis and document findings, corrective actions, and resolutions
  • Complete system health checks, upgrades, firmware updates, and preventive maintenance reviews
  • Configure users, permissions, schedules, alerts, reports, and system integrations
  • Serve as a trusted technical resource for customers, field technicians, project managers, and internal teams
  • Create detailed service notes, troubleshooting records, and resolution documentation
  • Support system commissioning, maintenance, upgrades, training, and project support as needed
  • Participate in an on-call support rotation and emergency response activities as required

Systems and Technologies Supported
Experience with one or more of the following is strongly preferred:
  • Access Control: C• CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta
  • Video Management Systems: Milestone XProtect, Genetec, Avigilon Control Center, Eagle Eye Networks, ExacqVision
  • Intrusion detection systems
  • Intercom systems
  • Visitor management platforms
  • Cloud-based security platforms
  • Windows Server environments
  • TCP/IP networking
  • VPN and remote access tools

Qualifications
  • 3-5 years of experience supporting electronic security systems
  • Strong knowledge of access control, video surveillance, and intrusion systems
  • Understanding of Windows Server environments and TCP/IP networking
  • Ability to troubleshoot hardware, software, network, and integration issues
  • Strong communication, documentation, and customer service skills
  • Ability to manage multiple priorities and work independently
  • Strong attention to detail and follow-through

Preferred Experience
  • Enterprise security platform experience
  • SQL database knowledge
  • VMware or Hyper-V experience
  • Security manufacturer certifications
  • Cloud-hosted security application support experience
  • Experience supporting field technicians or customers in a service environment

Why Join BCM Controls?
BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a collaborative team environment, steady work, and the opportunity to support complex security systems across a wide range of customer sites.
Benefits
Eligible employees may receive a competitive benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities

Equal Opportunity Employer
BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
Apply Today
If you are an experienced security systems professional with strong troubleshooting skills and a customer-focused approach, we encourage you to apply.

Apply