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Remote Net Promoter Score Jobs in Indiana (NOW HIRING)

Zayo

Account Director, SLED

Indianapolis, IN · Remote

$120K - $140K/yr

Location: This remote position will consider applicants that reside in the continental United ... Attain high Net Promoter Score results based on excellent customer support in the sales process.

New

CULA

Auction Representative

Indianapolis, IN · Remote

$70K - $80K/yr

Auction Representative Remote - Midwest or Northeast USA Location & Travel Requirements This is a ... The primary objective of this position is to maximize net retention through effective oversight of ...

The Hankey Group

Auction Representative

Indianapolis, IN · Remote

$70K - $80K/yr

Auction Representative Remote - Midwest or Northeast USA Location & Travel Requirements This is a ... The primary objective of this position is to maximize net retention through effective oversight of ...

All JobsRemote Net Promoter Score JobsRemote Net Promoter Score Jobs in Indiana

Remote Net Promoter Score information

What are the key skills and qualifications needed to thrive as a Remote Net Promoter Score (NPS) Analyst, and why are they important?

To thrive as a Remote Net Promoter Score (NPS) Analyst, you typically need strong analytical abilities, experience in customer satisfaction metrics, and a background in business or data analysis. Familiarity with survey platforms (like Qualtrics or SurveyMonkey), CRM systems, and data visualization tools such as Tableau or Excel is essential. Excellent communication, attention to detail, and problem-solving skills help you interpret feedback and drive actionable insights. These competencies are crucial for accurately gauging customer loyalty, identifying trends, and recommending improvements to enhance customer experience.

What are some common challenges faced by professionals managing Net Promoter Score (NPS) programs remotely, and how can they be addressed?

Managing NPS programs remotely can present challenges such as coordinating feedback collection across multiple teams, ensuring consistent survey deployment, and maintaining engagement with stakeholders. Effective communication and the use of collaborative tools are essential for aligning teams and sharing insights in real time. Establishing clear processes for data analysis and regularly scheduled virtual meetings can help keep everyone on track and foster a culture of customer-centric improvement, even in a remote environment.

What is a Remote Net Promoter Score (NPS) job?

A Remote Net Promoter Score (NPS) job typically involves monitoring, collecting, and analyzing customer feedback through NPS surveys for a company, all while working remotely. Professionals in this role help organizations measure customer loyalty and satisfaction by administering NPS surveys, interpreting results, and providing actionable insights to improve customer experience. This job may also include reporting findings to management and collaborating with various teams to implement improvements based on customer feedback. Remote NPS roles are common in customer experience, marketing, and customer support departments, allowing employees to work from home or any location with internet access.

What is the difference between Remote Net Promoter Score vs Remote Customer Service Representative?

AspectRemote Net Promoter ScoreRemote Customer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through surveysHandling customer inquiries, complaints, and support
Required SkillsSurvey analysis, data interpretation, communicationCommunication, problem-solving, product knowledge
Work EnvironmentData analysis and reporting, often remoteCustomer interaction via phone, chat, or email
Industry UsageCommon in customer experience and marketingCommon in customer support and service industries

The main difference is that Remote Net Promoter Score focuses on measuring customer loyalty through surveys, while Remote Customer Service Representative involves direct customer interactions to resolve issues. Both roles are essential for customer satisfaction but serve different functions within the customer experience ecosystem.

What are popular job titles related to Remote Net Promoter Score jobs in Indiana? For Remote Net Promoter Score jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Net Promoter Score jobs in Indiana look for? The top searched job categories for Remote Net Promoter Score jobs in Indiana are:
What cities in Indiana are hiring for Remote Net Promoter Score jobs? Cities in Indiana with the most Remote Net Promoter Score job openings:
Remote Net Promoter Score jobs near you
Solutions Architect (.NET + Data) - Remote - USA

Solutions Architect (.NET + Data) - Remote - USA

FullStack Labs

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Solutions Architect (.NET + Data) to join our team. You'll work with our incredible clients in one of two ways:
  • Team Augmentation: You will integrate directly into our client's team and work alongside their existing designers and engineers daily.
  • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.

What We Are Looking For
  • 8+ years of professional software engineering experience.
  • 3+ years of experience in technical leadership, influencing architecture and engineering direction.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Expert-level proficiency in C#/.NET and TypeScript, with a deep understanding of the full software lifecycle.
  • Hands-on experience with TypeScript/JavaScript.
  • Proven experience mentoring senior engineers and raising the technical bar across a team.
  • Extensive experience designing and scaling event-driven architectures using Kafka or Kinesis and NoSQL/SQL databases.
  • Experience architecting and managing workloads in Kubernetes at scale (including Helm and Service Mesh).
  • Hands-on expertise in AWS, Kubernetes, and Terraform (Infrastructure as Code), with a focus on GitOps and automated delivery.
  • Strong understanding of microservices architecture and event-driven systems.
  • Experience implementing secure authentication and authorization using OAuth/OIDC.
  • Experience designing and maintaining APIs and service-to-service integrations.
  • Experience implementing comprehensive observability (Datadog/Prometheus) and testing strategies (TDD, Performance Testing) to ensure 24/7 system reliability.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile/Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays)
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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