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Remote Navy Federal Jobs in Tennessee (NOW HIRING)

Remote Navy Federal information

What is a remote Navy Federal job?

Remote Navy Federal jobs are positions offered by Navy Federal Credit Union that allow employees to work from home or another offsite location, rather than commuting to a physical branch or office. These roles can include customer service representatives, mortgage specialists, IT professionals, and other support functions. Working remotely with Navy Federal typically requires a secure internet connection, appropriate technology, and adherence to company policies regarding data security and productivity. This flexibility enables employees to better balance work and personal responsibilities while contributing to Navy Federal’s mission of serving military members and their families.

What skills and qualifications are needed to thrive as a remote Navy Federal employee?

To thrive as a Remote Navy Federal Credit Union employee, you need strong customer service skills, attention to detail, and a relevant educational background, such as a high school diploma or higher. Familiarity with digital banking platforms, CRM systems, and secure communication tools is often required, along with any necessary certifications for specialized roles. Excellent communication, time management, and problem-solving abilities are crucial for remote collaboration and member support. These skills ensure efficient, secure, and member-focused service delivery in a remote work environment.

What are common challenges faced by employees working remotely for Navy Federal Credit Union, and how can they be addressed?

Remote employees at Navy Federal Credit Union often encounter challenges such as maintaining effective communication with team members, staying connected to the company culture, and managing work-life boundaries. To address these, the organization uses collaborative tools, schedules regular virtual meetings, and provides training on remote work best practices. Additionally, managers are encouraged to foster an inclusive environment through check-ins and team-building activities, helping remote staff feel supported and engaged.

What is the difference between Remote Navy Federal vs Remote Customer Service Representative?

AspectRemote Navy FederalRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience; sometimes financial certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, within Navy Federal's secure systems, often in a financial services settingRemote, typically in call centers or home offices, in various industries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious companies across industries, including finance, retail, and tech
Common Search & ComparisonYesYes

Remote Navy Federal roles focus on financial services within Navy Federal Credit Union, requiring specific financial knowledge and certifications. Remote Customer Service Representatives work across industries, providing general customer support. While both are remote customer service roles, the industry and specific credentials differ, making this comparison useful for job seekers exploring financial vs. general customer service careers.

What are popular job titles related to Remote Navy Federal jobs in Tennessee?

For Remote Navy Federal jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Remote Navy Federal jobs?

Cities in Tennessee with the most Remote Navy Federal job openings:

Infographic showing various Remote Navy Federal job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

SUPERVISORY PROGRAM MANAGER

Millington, TN • On-site, Remote

Naval Education and Training Command
National Security • 10K+ employees

$106K - $138K/yr

Full-time

Posted 5 days ago


Job description

Summary
You will serve as a Supervisory Program Manager in the Technical Operations Director for Navy Recruiting Region East of NVRECRUITNGCMD.
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Duties
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  • You will provide oversight for statistical and analytical data produced for the Navy Recruiting Region East, who is responsible for the recruitment of qualified applicants for assigned officer and ROTC programs.
  • You will provides oversight for statistical and analytical data produced for Navy Recruiting Region East who is responsible for the enlistment and reenlistment of accessions into the active components of the Navy.
  • You will train all incoming civilians and military members in all facets of processing and classifying Future Sailors.
  • You will provide professional training on all enlistment eligibility requirements to NTAG processors and classifiers as needed through the RFT process.

Requirements
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Conditions of employment
  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  • Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.

Qualifications
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:1) Program Management and Evaluation: Applying expert knowledge of DoD, DON and MyNavy HR program evaluation techniques to assess the effectiveness of large-scale recruiting programs; and developing, implementing, and monitoring policies and procedures to meet organizational goals for officer, enlisted, and NROTC recruiting; 2) Navy Accession and Processing Expertise: Utilize expert knowledge of DON recruiting and military entrance processing, eligibility standards and waiver criteria, to include ensuring compliance with requirements for medical, background, and other enlistment criteria; 3) Strategic Analysis and Communication: Analyzing complex recruiting data and operational requirements to identify challenges and recommend innovative solutions; and communicating findings, justifications, and recommendations to senior leadership to influence policy and secure support for key initiatives; 4) Organizational Leadership: Leading and directing cross-functional teams in support of strategic objectives, to include planning and guiding organizational change, resolving complex issues that cross functional boundaries, and fostering effective team communication; 5) Supervision and Personnel Management: Supervising a multi-disciplinary civilian workforce of GS-05 to GS-12, including assigning work, managing performance, identifying training needs, and handling administrative and employee relations matters.
Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education
This job does not have an education qualification requirement.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Additional vacancies may be filled by this announcement.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf
PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.
ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application:?1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/
Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.