Remote Mychart Support Jobs in Tennessee (NOW HIRING)

Premise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.
This infrastructure role is part of the Clinical Applications & Delivery team and will participate in the planning, organizing, and enhancement of Clinical Application workflow and content at Premise Health Centers. The Clinical Applications Analyst interfaces & collaborates with Implementations, Client Reporting, Application Training, IT, CPM, Billing & Coding, and Medical Leadership teams.
This is a Full Time, remote, Epic MyChart Analyst role.
What You'll Do

• Plans, designs, implements, maintains, and provides ongoing optimization and support for clinical application software.
• Consults with users to identify current operating procedures and to clarify program / application needs and objectives.
• Performs workflow assessments, captures business needs, and analyzes internal systems to determine functional requirements for optimal utilization of clinical applications.
• Works within cross-functional teams and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation support, troubleshooting, and maintenance.
• May be expected to write documentation to describe program design, settings and configurations, options, decisions, logic, and corrections.
• May require other duties as assigned.

What You'll Bring

• Bachelor's degree preferred, or equivalent experience.
• Epic MyChart certification required.
• Requires 3-7 years of related experience.
• Possess in-depth clinical application knowledge and experience
• Positive attitude, detail oriented, self-motivated, critical thinker
• Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
• Basic presentation skills
• Ability to interact and develop relationships with intra-departmental teams
• Effectively communicate in both oral and written form to a widely diverse audience
• Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
• Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to complete work assignments in a timely manner as assigned by manager
• Excellent customer service skills
• Ability to multi-task effectively in a rapidly changing environment
• Ability to embody Premise Health's cultural beliefs (Respectful, Accountable, Courageous, Ethical, Engaged, Innovative, Quality-Focused)

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits .
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $60,000.00 - $84,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
This posting is anticipated to close within 90 days of 05/19/2026.
Should you have questions regarding this job posting, please contact askhr@premisehealth.com .