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Remote Msp System Engineer Jobs in Glendale, AZ (NOW HIRING)

Bex Partners

Automation Engineer

Phoenix, AZ · On-site +1

Visory is seeking an Automation Engineer to design, build, and maintain the systems that power our ... Automation & MSP Tooling : Familiarity with platforms such as Rewst, ConnectWise Manage, IT Glue ...

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Remote Msp System Engineer information

See Glendale, AZ salary details

$53.2K

$126.5K

$166.1K

How much do remote msp system engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for remote msp system engineer in Glendale, AZ is $126,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $156,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote MSP System Engineer, and why are they important?

To thrive as a Remote MSP System Engineer, you need expertise in network administration, troubleshooting, and systems integration, usually backed by a degree in IT or related certifications like CompTIA Network+, Microsoft, or Cisco credentials. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Azure or AWS is typically required. Exceptional problem-solving abilities, time management, and strong communication skills help you efficiently support clients and collaborate with distributed teams. These skills are crucial to ensure reliable IT service delivery, rapid issue resolution, and positive client experiences in a remote managed services environment.

How does a Remote MSP System Engineer typically collaborate with clients and internal teams to resolve technical issues?

As a Remote MSP System Engineer, you'll work closely with both client representatives and your internal support team to diagnose, troubleshoot, and resolve a variety of IT issues. Communication is often managed through ticketing systems, remote desktop tools, and regular video or phone meetings. It's common to prioritize tasks based on urgency, escalating complex problems to senior engineers or specialized teams when needed. Building strong relationships with clients and maintaining clear, proactive communication are key to ensuring high-quality service and customer satisfaction.

What is a Remote MSP System Engineer?

A Remote MSP (Managed Service Provider) System Engineer is an IT professional who manages, maintains, and supports computer systems, networks, and infrastructure for client organizations from a remote location. They are responsible for monitoring system performance, troubleshooting issues, deploying updates, ensuring security, and assisting with IT projects. Working for an MSP means they often support multiple clients across different industries, providing proactive and reactive technical support. Their goal is to ensure clients’ IT environments run smoothly and securely without the need for on-site presence.

What is the difference between Remote Msp System Engineer vs Remote Msp Network Engineer?

AspectRemote Msp System EngineerRemote Msp Network Engineer
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft Certified
Work EnvironmentManaged service providers, client sites, remote supportManaged service providers, client sites, remote support
Employer & Industry UsageIT service providers, MSP companiesIT service providers, MSP companies
Common Search & ComparisonYesYes

The Remote Msp System Engineer primarily focuses on managing and supporting client systems, servers, and infrastructure, while the Remote Msp Network Engineer specializes in designing, configuring, and troubleshooting network infrastructure. Both roles often require similar certifications and work environments within MSP companies, but their core responsibilities differ in scope—system engineers handle broader IT environments, whereas network engineers focus specifically on network components.

What are popular job titles related to Remote Msp System Engineer jobs in Glendale, AZ? For Remote Msp System Engineer jobs in Glendale, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Msp System Engineer jobs in Glendale, AZ look for? The top searched job categories for Remote Msp System Engineer jobs in Glendale, AZ are:
What cities near Glendale, AZ are hiring for Remote Msp System Engineer jobs? Cities near Glendale, AZ with the most Remote Msp System Engineer job openings:
Remote Msp System Engineer jobs near you

Automation Engineer

Bex Partners

Phoenix, AZ • On-site, Remote

Full-time

Posted 14 days ago

Job description

Automation Engineer

About the Role:

Visory is seeking an Automation Engineer to design, build, and maintain the systems that power our managed services operations. In this hands-on engineering role, you'll develop production-grade automations and integrations across PSA, RMM, documentation, identity, and AI platforms to create scalable workflows across hundreds of client tenants.

You'll work closely with the Director of Automation & AI to take ideas from concept to production while contributing to the evolution of Visory's automation and AI capabilities. This position is being offered in a hybrid schedule based 2-3 days in our office in Phoenix, Arizona.

What You Will Be DOING:

  • Automation Development & Integration: Design and build automated workflows using Rewst, Azure Functions, and serverless integrations with Python, PowerShell, and TypeScript. Integrate platforms such as ConnectWise Manage, Microsoft Graph, IT Glue, NinjaRMM, Pax8, SentinelOne, and other MSP tools through APIs.
  • Platform Engineering & Internal Tooling: Contribute to internal Node.js services, dashboards, and web tooling that support automation visibility, monitoring, and operational scalability. Build reusable functions and shared logic for cross-platform workflows.
  • AI & Intelligent Automation: Support the development of AI-powered features including RAG over documentation, AI-assisted ticket triage, document processing, and natural language or voice interfaces. Use AI responsibly within daily engineering workflows and production systems.
  • Testing, Monitoring & Support: Test, monitor, troubleshoot, and maintain automation solutions in production environments, ensuring reliability, scalability, and operational stability.
  • Strategy & Cross-Functional Collaboration: Partner with stakeholders across the business to identify high-value manual processes and prioritize automation initiatives based on business impact and technical feasibility.
  • Documentation & Knowledge Sharing: Maintain clear documentation for automations, integrations, assumptions, decisions, and operational procedures to support scalability and knowledge transfer.

What You Will NEED/LEARN:

We don't expect anyone to walk in with all of this. Strong fundamentals plus a genuine curiosity about the rest is the bar and what we are mainly looking for!

  • Development & Automation Experience: 3+ years building automations, integrations, or backend services with strong skills in Python, PowerShell, or TypeScript. Experience designing scalable workflows and integrating systems through APIs.
  • API & Cloud Knowledge: Comfortable working with REST/JSON APIs, including authentication, pagination, and error handling. Hands-on experience with cloud platforms such as Azure, AWS, or GCP, with willingness to expand Azure expertise.
  • Version Control & Engineering Practices: Proficiency with Git, GitHub, or Azure DevOps, including branching strategies, pull requests, and code reviews. Strong understanding of infrastructure-as-code and engineering best practices (Bicep, ARM, Terraform).
  • Automation & MSP Tooling: Familiarity with platforms such as Rewst, ConnectWise Manage, IT Glue, NinjaRMM, Pax8, Microsoft Graph, Entra ID, or related MSP technologies preferred.
  • AI & Modern Platform Exposure: Interest or experience with AI-powered systems, LLM-backed features, RAG workflows, prompt engineering, Azure AI Search, or related technologies preferred.
  • Communication & Work Style: Strong written and verbal communication skills, ability to explain technical decisions clearly, and a collaborative, growth-oriented mindset with curiosity and adaptability.
  • Work Environment & Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.

What You GET:

  • Growth & Technical Development: Opportunity to grow into platform engineering and applied AI work with hands-on exposure to Azure infrastructure, Bicep, LLM integrations, multi-tenant systems, and advanced automation tooling.
  • Ownership & Impact: Direct collaboration with the Director of Automation & AI and the ability to take automation initiatives from concept to production in a highly visible engineering role.
  • Flexible Work Environment: Phoenix-based hybrid environment preferred, with fully remote options considered for the right candidate.

About Visory:

Visory is a hands-on technology and cybersecurity partner delivering enterprise-grade IT services, compliance support, and managed infrastructure to financial, accounting, construction, and other growing businesses. With a team of 150+ professionals, we combine industry expertise with exceptional client support to help organizations stay secure, compliant, and confident in their digital transformation.

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