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Remote Mortgage Processor Jobs in Columbia, SC (NOW HIRING)

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

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Those calls will require processing of orders, updating accounts, updating records, effective ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Partner with internal teams such as Processing, Underwriting, and Valuations to ensure smooth and timely loan processing. * Act as a liaison between clients and operations to overcome challenges and ...

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Remote Mortgage Processor information

See Columbia, SC salary details

$26.4K

$47.1K

$87.4K

How much do remote mortgage processor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote mortgage processor in Columbia, SC is $47,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $50,900.00 per year, depending on experience, location, and employer.

What does a remote mortgage processor do?

A remote mortgage processor is responsible for gathering, reviewing, and organizing financial documents from loan applicants to ensure all required paperwork is complete and accurate. They work closely with loan officers, underwriters, and clients to process mortgage applications from start to finish, verifying employment, credit history, and other information. By working remotely, they use secure online platforms to communicate and manage documents efficiently, ensuring a smooth and timely loan approval process.

What are the key skills and qualifications needed to thrive as a remote mortgage processor, and why are they important?

To thrive as a Remote Mortgage Processor, you need a solid understanding of mortgage lending guidelines, attention to detail, and experience with loan documentation, often backed by a high school diploma or equivalent and prior industry experience. Proficiency with loan origination systems (LOS), document management software, and e-signature platforms is typically required. Strong organizational skills, effective communication, and the ability to manage time independently help you excel in a remote setting. These skills ensure accurate, timely processing of loan applications and compliance with industry standards, which are critical for customer satisfaction and operational efficiency.

What is the difference between Remote Mortgage Processor vs Remote Loan Officer?

AspectRemote Mortgage ProcessorRemote Loan Officer
CredentialsTypically requires mortgage processing experience, basic financial knowledge, and sometimes certificationRequires sales skills, licensing (e.g., NMLS), and financial knowledge
Work EnvironmentPrimarily administrative, behind-the-scenes processingClient-facing, sales-oriented, remote communication
Employer & Industry UsageMortgage lenders, banks, brokersMortgage lenders, banks, mortgage brokers
Search & Comparison IntentFocuses on processing mortgage applications efficientlyFocuses on client acquisition and loan sales

The main difference is that a Remote Mortgage Processor handles the administrative and processing tasks of mortgage applications, while a Remote Loan Officer actively sells mortgage products and interacts directly with clients. Both roles are essential in the mortgage industry but serve different functions within the loan process.

What does a remote mortgage processor do?

As a remote mortgage processor, you work from home and review residential and commercial mortgage applications for accuracy, completion, and compliance with your company's standards. Your duties may include processing paperwork and documents, determining whether the requested loans should be granted, and reviewing any problems with documentation. Your responsibilities may also include contacting customers to ask them about specific parts of their application. Remote mortgage processors often communicate with loan officers, service providers, and other companies to obtain property survey and title commitment information, as well as address any special needs or requirements for a given mortgage.

What are some common challenges faced by remote mortgage processors, and how can they be overcome?

Remote Mortgage Processors often face challenges such as maintaining clear communication with loan officers, underwriters, and clients due to the lack of in-person interactions. To overcome this, it's essential to leverage digital collaboration tools, proactively schedule check-ins, and maintain organized digital records. Staying updated on evolving lender guidelines and compliance requirements is also crucial, as these can change frequently. Building strong time management skills and creating a dedicated, distraction-free workspace can further help ensure accuracy and efficiency in processing loan files remotely.

What are popular job titles related to Remote Mortgage Processor jobs in Columbia, SC?

For Remote Mortgage Processor jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Remote Mortgage Processor jobs in Columbia, SC look for?

The top searched job categories for Remote Mortgage Processor jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Remote Mortgage Processor jobs?

Cities near Columbia, SC with the most Remote Mortgage Processor job openings:

Infographic showing various Remote Mortgage Processor job openings in Columbia, SC as of August 2026, with employment types broken down into 90% Full Time, and 10% Temporary. Highlights an 100% Remote job distribution, with an average salary of $47,092 per year, or $22.6 per hour.

Customer Service Representative I (Remote Columbia, SC)

First Citizens Bank

Columbia, SC • Remote

$14.75 - $20/hr

Full-time

Posted 16 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks


Job description

Overview

This is a remote role that may only be hired in the following locations: SC

We are looking for candidates who live within 50 miles of our location: 1314 Park Street, Columbia, SC 29201

Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available


Responsibilities
  • Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
  • Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
  • Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
  • Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.

Qualifications

High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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