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Remote Monster Customer Service Jobs in Riverside, CA

Johnson Service Group

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Customer Service Representative I

Irvine, CA · Remote

CA$18.57/hr

Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate: $18.57 Qualifications * High School diploma or GED and/or one (1) to three (3) years of experience in customer service within a call center ...

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All JobsMonster Customer Service JobsRemote Monster Customer Service JobsRemote Monster Customer Service Jobs in Riverside, CA

Remote Monster Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do remote monster customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote monster customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Remote Monster Customer Service vs Remote Call Center Representative?

AspectRemote Monster Customer ServiceRemote Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHome-based, flexible hours, independentHome-based or office, structured shifts
Employer & Industry UsageRetail, tech, service industriesTelecommunications, retail, healthcare
Common Search & ComparisonCustomer support roles, remote customer service jobsCall center jobs, customer support roles

Remote Monster Customer Service and Remote Call Center Representative roles both involve assisting customers remotely. However, Remote Monster Customer Service often emphasizes a broader range of industries and flexible schedules, while Remote Call Center Representatives typically work in structured environments with specific shift hours. Both roles require similar credentials and focus on customer support, but the work setting and industry focus can differ.

What are popular job titles related to Remote Monster Customer Service jobs in Riverside, CA? For Remote Monster Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Monster Customer Service jobs in Riverside, CA look for? The top searched job categories for Remote Monster Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Monster Customer Service jobs? Cities near Riverside, CA with the most Remote Monster Customer Service job openings:
Remote Monster Customer Service jobs near you
Infographic showing various Remote Monster Customer Service job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Service Representative I

Customer Service Representative I

Johnson Service Group

Irvine, CA • Remote

CA$18.57/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

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Job description

Johnson Service Group (JSG) is seeking Customer Service Representatives- Call Center.   

Must live in Pacific, Mountain or Central time zone.
Schedule:  Monday- Friday 9:00am-5:30 pm  (Remote)
Hourly Rate:  $18.57

Qualifications

  • High School diploma or GED and/or one (1) to three (3) years of experience in customer service within a call center environment, preferred.
  • Knowledge of Health Benefits and eligibility preferred.
  • Good communication and telephone skills with a very clear and concise speaking voice
  • Proficient written communication skills with the ability to learn new software and navigate multiple systems at once.
  • Moderate keyboarding skills including proficiency with database management. 
  • Ability to adapt to a constantly changing environment.
  • Proficient organizational and time management skills.
  • Fluent in English (oral and written) required. Bilingual in Spanish preferred. 
  • Internet access provided by a cable or fiber provider with 40 MB download and 20MB upload speeds 
  • Home router with wired Ethernet (wireless connections and hotspots are not permitted).
  • A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.)

Duties And Responsibilities

Customer Advocate

  • Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
  • Analyze problems and provide information/solutions.
  • Research and resolve aged Customer Service open calls within company standards.
  • Operate in the Health Care Processing System (HCPS), Imaging systems, and all systems necessary to obtain and extract information.
  • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Be accountable, when you uncover an issue or trend, for actually helping, assess and report what is happening in terms of impact, making improvements, and course correcting along the way.

Call Center Support

  • Document information, activities, and changes in the database and inquiry outcomes for accurate tracking and analysis.
  • Research and analyze data to address operational challenges and customer service issues.
  • Provide external and internal customers with requested information, including difficult and upset customers. 
  • Meet and maintain Quality and Telephone Performance measures per customer service performance report.
  • Communicate with the appropriate departments and identify service issues.
  • Identify inefficiencies within the established processes and suggest possible solutions to save time, reduce risk, and/or reduce expenses. 
  • Identify, initiate, and implement at least one process improvement and/or innovation annually 

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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