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Remote Monster Customer Service Jobs in Raleigh, NC

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

XACT

Customer Service Specialist - NC

Raleigh, NC · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

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All JobsMonster Customer Service JobsRemote Monster Customer Service JobsRemote Monster Customer Service Jobs in Raleigh, NC

Remote Monster Customer Service information

See Raleigh, NC salary details

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How much do remote monster customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote monster customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Remote Monster Customer Service vs Remote Call Center Representative?

AspectRemote Monster Customer ServiceRemote Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHome-based, flexible hours, independentHome-based or office, structured shifts
Employer & Industry UsageRetail, tech, service industriesTelecommunications, retail, healthcare
Common Search & ComparisonCustomer support roles, remote customer service jobsCall center jobs, customer support roles

Remote Monster Customer Service and Remote Call Center Representative roles both involve assisting customers remotely. However, Remote Monster Customer Service often emphasizes a broader range of industries and flexible schedules, while Remote Call Center Representatives typically work in structured environments with specific shift hours. Both roles require similar credentials and focus on customer support, but the work setting and industry focus can differ.

What are the most commonly searched types of Monster Customer Service jobs in Raleigh, NC?

The most popular types of Monster Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Remote Monster Customer Service jobs in Raleigh, NC?

For Remote Monster Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Monster Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Monster Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Monster Customer Service jobs?

Cities near Raleigh, NC with the most Remote Monster Customer Service job openings:

Remote Monster Customer Service jobs near you

Customer Service Representative

Five Star Solutions

Raleigh, NC • Remote

$14/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.

We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.

Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call
Qualifications

The ideal candidate is:

  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 10:00am-7:00pm (EST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.

If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.

Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.