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Remote Mobile Text Chat Operator Jobs in Edison, NJ

Capsule

Pharmacy Technician - NY Remote

New York, NY · On-site +1

$18 - $20.50/hr

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners ... Shifts are 8 hours each day under operating hours of 8am - 8pm or 10am - 6pm (may staff until 10pm ...

Capsule

Pharmacy Technician - NY Remote

New York, NY · Remote

$18 - $20.50/hr

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners, and pharmacists to resolve any issues including prior authorizations and provide prescription updates ...

Sonio SAS

Spontaneous application

New York, NY · On-site +1

... text on what you're looking for! We review manually all spontaneous application :) We move fast and aspire to be transparent over the process - our objective is that the process from the first chat ...

Tech-Keys

Support Technician, Tier 1 NJ

Howell, NJ · On-site +1

$40K - $50K/yr

Answer incoming support calls, emails, and chat requests to assist with IT issues. * Provide first ... Familiarity with remote desktop tools and basic networking concepts. * Strong problem-solving ...

BluZinc

Director Business Intelligence Data Analysis

NY · On-site +1

$150K - $200K/yr

... mobile app, and online coaching business.Reporting to either the COO or CFO. This remote-based role is ideal for a strategic data leader with experience in BI, analytics, and cross-functional ...

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Remote Mobile Text Chat Operator information

See Edison, NJ salary details

$11

$22

$34

How much do remote mobile text chat operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote mobile text chat operator in Edison, NJ is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.88 per hour, depending on experience, location, and employer.

What is a remote mobile text chat operator?

A Remote Mobile Text Chat Operator is a professional who communicates with clients or customers through text-based platforms, such as SMS or in-app chat, usually from a remote location. Their primary duties often include answering questions, providing customer support, engaging in casual conversation, or moderating chat rooms. This role typically requires good typing skills, strong communication abilities, and the capacity to handle multiple conversations at once. Operators may work for customer service companies, entertainment platforms, or online communities. The work schedule is often flexible, allowing operators to work from home.

What are the key skills and qualifications needed to thrive as a remote mobile text chat operator?

To excel as a Remote Mobile Text Chat Operator, you need strong written communication skills, fast and accurate typing abilities, and a high level of attention to detail, typically requiring a high school diploma or equivalent. Familiarity with chat platforms, CRM systems, and basic computer literacy are commonly expected. Exceptional customer service skills, professionalism, and the ability to multitask effectively make candidates stand out. These skills are crucial for providing timely, accurate, and engaging responses that ensure customer satisfaction and maintain the company's reputation.

What are some common challenges faced by remote mobile text chat operators, and how can they be managed effectively?

Remote Mobile Text Chat Operators often encounter challenges such as maintaining high-quality conversations during repetitive tasks, managing multiple chats simultaneously, and ensuring timely responses while working independently. To manage these effectively, operators can develop strong time management skills, use organizational tools to track active conversations, and take regular breaks to avoid burnout. Additionally, staying engaged with team chats or support channels can help operators stay connected and seek guidance when needed.

What is the difference between Remote Mobile Text Chat Operator vs Customer Service Representative?

AspectRemote Mobile Text Chat OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes prior experience in chat supportHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentRemote, online chat platforms, flexible hoursRemote or on-site, phone and email support, standard or flexible hours
Industry UsageOnline chat support for various companies, tech, retail, servicesCustomer support across industries, including retail, telecom, finance

The main difference is that Remote Mobile Text Chat Operators focus specifically on providing support via text chat on mobile devices, often requiring quick typing skills and familiarity with chat platforms. Customer Service Representatives may handle multiple channels like phone, email, and chat, and may work in a broader range of industries. Both roles require strong communication skills, but the chat operator role is more specialized for mobile text interactions.

What are popular job titles related to Remote Mobile Text Chat Operator jobs in Edison, NJ?

For Remote Mobile Text Chat Operator jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Mobile Text Chat Operator jobs in Edison, NJ look for?

The top searched job categories for Remote Mobile Text Chat Operator jobs in Edison, NJ are:

Remote Mobile Text Chat Operator jobs near you

Pharmacy Technician - NY Remote

Capsule

New York, NY • On-site, Remote

$18 - $20.50/hr

Other

Medical, Dental, Vision

Posted 28 days ago

Capsule Pharmacy rating

7.7

Company rating: 7.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

20th of 112 rated pharmacies

Job description

About Capsule
Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we'd love to have you join us.
About the Role
As a Processing Pharmacy Technician, you will be responsible for providing white-glove service for customers by following an efficient prescription workflow, optimizing customer satisfaction, and helping to navigate complex pharmacy issues. Your responsibilities will include:
  • Accurately translating and entering prescription information into the pharmacy database according to state regulations.
  • Verifying insurance information and processing insurance claims.
  • Communicating via multiple mediums (phone, text, chat, email) with customers, external partners, and pharmacists to resolve any issues including prior authorizations and provide prescription updates while adhering to HIPAA regulations and company policies.
  • Maintaining high SLA standards by addressing all tasks promptly and efficiently.
  • Working closely with cross-functional teams and external pharmacy partners, to drive customer satisfaction and ensure a seamless customer and provider experience.

Requirements
  • Located in New York
  • Fluent English required
  • You have 2+ years of experience as a pharmacy technician. PTCB certification preferred, but not required.
  • You are familiar with industry specific terminology (SIG codes, both brand and generic names of medications.
  • You are proficient with computer and Windows PC applications, including aptitude to learn and navigate additional computer systems that may be new to you
  • You have access to a reliable computer with audio and video capabilities, including high-speed internet of at least 100 Mbps
  • You have Full-Time flexible availability. Schedules will be set in conversation with hiring managers and may include both weekday and weekend hours or morning, afternoon, and evening shifts. Shifts are 8 hours each day under operating hours of 8am - 8pm or 10am - 6pm (may staff until 10pm on weekdays)
  • You work hard and enjoy the process, combining emotional intuition for a great consumer experience with analytical rigor to improve pharmacy processes, celebrating wins along the way.

What We Offer
  • Competitive compensation, commensurate with qualifications and experience
  • Comprehensive benefits package including medical, dental, and vision coverage
  • The opportunity to work alongside some of the brightest minds in healthcare and technology
  • The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Notice to Job Applicants

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