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Remote Mobile Text Chat Operator Jobs in Ashburn, VA

HopeLink Behavioral Health

Crisis Worker

Oakton, VA · Remote

$18 - $21/hr

Remote PRIMARY DUTIES: * Respond to people reaching out for crisis support through our crisis services (voice, chat, and text): greeting clients, using active listening, and establishing rapport by ...

Quora

iOS Engineer -Remote

Annandale, VA · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Rockville, MD · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Quora

iOS Engineer -Remote

Gaithersburg, MD · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... If you have a passion for AI, emerging technologies, and mobile development, this is a unique ...

Harris

(Remote) Director of Product

Washington, DC · Remote

$263K - $276K/yr

... Mobile workforce management system, and adjacent products ... We have strong people and a demanding portfolio, but not yet a mature Product operating system.

Harris

(Remote) Director of Product

Washington, DC · Remote

$263K - $276K/yr

... Mobile workforce management system, and adjacent products ... We have strong people and a demanding portfolio, but not yet a mature Product operating system.

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

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All JobsMobile Text Chat Operator JobsRemote Mobile Text Chat Operator JobsRemote Mobile Text Chat Operator Jobs in Ashburn, VA

Remote Mobile Text Chat Operator information

See Ashburn, VA salary details

$11

$22

$33

How much do remote mobile text chat operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote mobile text chat operator in Ashburn, VA is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.54 per hour, depending on experience, location, and employer.

What is a remote mobile text chat operator?

A Remote Mobile Text Chat Operator is a professional who communicates with clients or customers through text-based platforms, such as SMS or in-app chat, usually from a remote location. Their primary duties often include answering questions, providing customer support, engaging in casual conversation, or moderating chat rooms. This role typically requires good typing skills, strong communication abilities, and the capacity to handle multiple conversations at once. Operators may work for customer service companies, entertainment platforms, or online communities. The work schedule is often flexible, allowing operators to work from home.

What are the key skills and qualifications needed to thrive as a remote mobile text chat operator?

To excel as a Remote Mobile Text Chat Operator, you need strong written communication skills, fast and accurate typing abilities, and a high level of attention to detail, typically requiring a high school diploma or equivalent. Familiarity with chat platforms, CRM systems, and basic computer literacy are commonly expected. Exceptional customer service skills, professionalism, and the ability to multitask effectively make candidates stand out. These skills are crucial for providing timely, accurate, and engaging responses that ensure customer satisfaction and maintain the company's reputation.

What are some common challenges faced by remote mobile text chat operators, and how can they be managed effectively?

Remote Mobile Text Chat Operators often encounter challenges such as maintaining high-quality conversations during repetitive tasks, managing multiple chats simultaneously, and ensuring timely responses while working independently. To manage these effectively, operators can develop strong time management skills, use organizational tools to track active conversations, and take regular breaks to avoid burnout. Additionally, staying engaged with team chats or support channels can help operators stay connected and seek guidance when needed.

What is the difference between Remote Mobile Text Chat Operator vs Customer Service Representative?

AspectRemote Mobile Text Chat OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes prior experience in chat supportHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentRemote, online chat platforms, flexible hoursRemote or on-site, phone and email support, standard or flexible hours
Industry UsageOnline chat support for various companies, tech, retail, servicesCustomer support across industries, including retail, telecom, finance

The main difference is that Remote Mobile Text Chat Operators focus specifically on providing support via text chat on mobile devices, often requiring quick typing skills and familiarity with chat platforms. Customer Service Representatives may handle multiple channels like phone, email, and chat, and may work in a broader range of industries. Both roles require strong communication skills, but the chat operator role is more specialized for mobile text interactions.

What are popular job titles related to Remote Mobile Text Chat Operator jobs in Ashburn, VA?

For Remote Mobile Text Chat Operator jobs in Ashburn, VA, the most frequently searched job titles are:

What job categories do people searching Remote Mobile Text Chat Operator jobs in Ashburn, VA look for?

The top searched job categories for Remote Mobile Text Chat Operator jobs in Ashburn, VA are:

What cities near Ashburn, VA are hiring for Remote Mobile Text Chat Operator jobs?

Cities near Ashburn, VA with the most Remote Mobile Text Chat Operator job openings:

Remote Mobile Text Chat Operator jobs near you

Oncology Nurse Case Manager - Remote

Cigna

Washington, DC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Partner with customers to assess needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems.

  • Collaborate with customers and providers to establish goals, interventions, and evidence-based plans of care.

  • Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat).

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

39th of 898 rated healthcare providers

Job description

The RN Case Manager plays a critical role in delivering Cigna's wholeperson health strategy by serving as a trusted advocate and clinical partner for customers, families, and caregivers. This role focuses on care coordination, customer engagement, and health navigation to improve outcomes and deliver exceptional customer experience.

The Case Manager demonstrates Cigna's Care Solutions cultural beliefs, acting with accountability, collaboration, compassion, and innovation in support of both customer needs and business objectives.

Candidate MUST live in the Mountain or Pacific Time zone

How You'll Make an Impact

  • Partner with customers to assess needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems.

  • Collaborate with customers and providers to establish goals, interventions, and evidencebased plans of care.

  • Apply motivational interviewing, behavior change strategies, and shared decisionmaking to drive engagement and improved health outcomes.

  • Empower customers to effectively navigate the healthcare system and communicate with providers.

  • Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat).

  • Collaborate with interdisciplinary teams-including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs-to support wholeperson health.

  • Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals.

  • Follow established policies, procedures, and Case Management performance measures.

  • Efficiently navigate multiple systems and applications in a fastpaced, customerfocused environment.

  • Complete required training and maintain clinical knowledge, licensure, and certifications.

Required Qualifications

  • Active, unrestricted Registered Nurse (RN) license in your state of residency.

  • Minimum of two (2) years of fulltime direct patient care experience as an RN.

  • Candidate MUST live in the Mountain or Pacific Time zone

Preferred Qualifications

  • Specialty case management experience, with ONCOLOGY experience preferred for specialty roles.

  • Ability to obtain a URACrecognized Case Management certification within four (4) years of hire.

  • Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively.

  • Excellent verbal and written communication skills across phone and digital platforms.

  • Proficiency in Microsoft Word, Excel, Outlook, and online research tools.

  • Demonstrated ability to resolve conflict, collaborate across teams, and interact with diverse populations.

  • Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 77,500 - 129,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

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Benefits

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

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