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Remote Mobile Phone Chat Jobs in Texas (NOW HIRING)

Inside Sales Rep-(Remote)

Dallas, TX · On-site +1

$45K - $50K/yr

Apply in minutes from your mobile phone! Responsibilities As a HomeTeam Remote Sales Representative, you can expect to: * Reach out to current and prospective homeowners in your assigned area to ...

... phone, chat, and email in a professional and customer-focused manner. • Complete post-event ... Remote production workflows and webcam-based presentations. • Windows, macOS, and common mobile ...

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Remote Mobile Phone Chat information

What is a remote mobile phone chat?

A Remote Mobile Phone Chat job involves communicating with customers or clients via text messages or chat applications using a mobile phone, all while working from a remote location. Responsibilities typically include answering questions, providing customer support, or engaging in casual conversation based on the company’s requirements. These roles are popular for their flexibility and can be found in various industries, such as customer service, technical support, and entertainment. Applicants usually need good communication skills, reliable internet access, and sometimes specific software or apps installed on their phones.

What are the key skills and qualifications needed to thrive as a remote mobile phone chat representative?

To thrive as a Remote Mobile Phone Chat Representative, you need excellent written communication skills, fast and accurate typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with chat support platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving abilities, patience, and the ability to multitask help set top performers apart in this position. These skills ensure efficient, clear, and empathetic support, leading to high customer satisfaction and effective remote service delivery.

What are some common challenges faced by remote mobile phone chat agents, and how can they be managed?

Remote mobile phone chat agents often encounter challenges such as handling multiple conversations simultaneously, maintaining high response speeds, and ensuring clear, professional communication without visual cues. Effective time management and familiarity with chat software are essential to manage these demands. Building strong written communication skills and staying organized can help agents deliver consistent, quality service while working independently from home.

What is the difference between Remote Mobile Phone Chat vs Remote Live Chat Support?

AspectRemote Mobile Phone ChatRemote Live Chat Support
CredentialsBasic customer service skills, sometimes certifications in communicationCustomer service experience, technical knowledge often preferred
Work EnvironmentMobile device, internet connection, chat platformComputer, internet, live chat software
Industry UsageTelecommunications, mobile service providers, app supportRetail, tech support, e-commerce

Remote Mobile Phone Chat involves assisting customers via chat on mobile devices, often in telecommunications or app support. Remote Live Chat Support typically refers to providing real-time assistance through chat platforms on computers, common in retail and tech industries. Both roles require strong communication skills, but Remote Mobile Phone Chat emphasizes mobile device familiarity, while Remote Live Chat Support focuses on desktop-based chat systems.

What cities in Texas are hiring for Remote Mobile Phone Chat jobs?

Cities in Texas with the most Remote Mobile Phone Chat job openings:

Pharmacy Technician (CPhT) - Remote/TX

Dallas, TX • Remote

Hiregy
Recruiting and Staffing Services • 11 - 50 employees

$21/hr

Full-time

Posted 17 days ago


Job description

Pharmacy Technician
Care Team

Location: Fully remote - Must US South/East Region: FL, TX, GA, SC, NC, GA, TN
Preference for candidates located near Dallas, TX (for perm onsite)

Pay: $21.00 per hour

Start date: October 2026

Type: Contract, (5) months until about April 2027; can go perm based on performance


Department hours: Monday-Sunday, 7:00 AM to 11:00 PM EST


Schedules will be assigned at time of offer
Common schedules include: M-F schedules, Tues-Sun schedules, (4) 10-hour days, majority of shifts start between 8:00 AM EST and 11:00 AM EST

Training schedule: M-F, 9:00 AM to 5:30 PM EST for about 4 weeks

Holidays are low volume, they ask for volunteers first

Job description:

  • Serve as the primary point of contact for members, providers, and pharmacies across phone, chat, email, and written/digital channels, delivering timely, accurate, and consistent service.
  • Resolve inquiries related to mail order, benefit design, formulary coverage, medication costs, prior authorization criteria, and claims adjudication, while assisting network pharmacies with prescription claim processing and accuracy against benefit guidelines and contract standards.
  • Support clinical pharmacists with patient and provider outreach, including appointment scheduling, clinical program enrollment, and medication adherence follow-up.
  • Take ownership of member, provider, and pharmacy issues from initial contact through final resolution, coordinating with internal teams as needed and accurately documenting interactions for continuity of care, quality assurance, compliance, and operational reporting.
  • Utilize AI-enabled tools and internal knowledge systems to efficiently research and resolve inquiries while fostering a collaborative, respectful, and diverse team environment and supporting additional projects and responsibilities as assigned.


Nice to have:

  • Associate or Bachelor's Degree
  • PBM
  • Mail order pharmacy
  • Specialty pharmacy


Requirements:

  • Active Certified Pharmacy Technician (CPhT) through PTCB or NHA
  • Must have (3) years of recent retail or professional pharmacy experience with working knowledge of claims adjudication
  • Must have call center experience
  • Must provide CPhT license number
  • Must submit an internet speed test | 100 MB DL
  • Must have a private designated workspace
  • High school diploma or equivalent
  • Background check required