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Remote Microsoft Technical Support Jobs (NOW HIRING)

Vispero

Technical Support Specialist

Clearwater, FL · On-site +1

$23/hr

Vispero is seeking a Technical Support Specialist to provide troubleshooting technical support and ... Microsoft Office, various browsers, PC/Laptop configuration, registry systems, remote desktop, and ...

ASSYST

Senior Technical Support Analyst

Tallahassee, FL · Remote

Provide backup phone and remote support coverage when needed; * Troubleshoot, diagnose, and resolve technical issues across Windows Operating Systems (OS), Microsoft 365, Active Directory, Virtual ...

New

Symbotic

Technical Support Engineer

OR · Remote

... Microsoft Teams as well as Cases via Online CRM. * Be a lead in the diagnostic of utilities to aid ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

AvePoint

Technical Support Analyst

Richmond, VA · On-site +1

Become an authority on our software suite, mastering Microsoft technologies and cloud platforms ... remote support sessions. Your knowledge will guide customers through the implementation and ...

Symbotic

Technical Support Engineer

... as: telephone, email, Microsoft Teams as well as Cases via Online CRM. * Be a lead in the ... Experience with supporting systems remotely by connecting to various system types via Remote ...

AssetWorks LLC

Technical Support Representative

Microsoft Applications * Oracle/Microsoft SQL Server * SQL * Log file analysis * Understanding of ... Flexible remote work arrangements Worker Type: Regular Number of Openings Available: 1

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Remote Microsoft Technical Support information

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$44

How much do remote microsoft technical support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote microsoft technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Microsoft Technical Support vs Remote Network Support Specialist?

AspectRemote Microsoft Technical SupportRemote Network Support Specialist
Required CertificationsMicrosoft Certified: Modern Desktop Administrator, CompTIA A+CompTIA Network+, Cisco CCNA
Work EnvironmentRemote, helpdesk, customer supportRemote, network troubleshooting, infrastructure
Industry UsageIT support, software companies, tech servicesIT infrastructure, telecom, enterprise networks

Remote Microsoft Technical Support primarily focuses on assisting users with Microsoft products and software issues, requiring certifications like Microsoft Certified: Modern Desktop Administrator. In contrast, Remote Network Support Specialists handle network infrastructure problems, often needing certifications like CompTIA Network+ or Cisco CCNA. Both roles are remote, but they serve different technical needs within the IT industry.

Infographic showing various Remote Microsoft Technical Support job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Analyst

Technical Support Analyst

Pernix Group, Inc.

Lombard, IL • On-site, Remote

Other

Posted 22 days ago

Job description

IT Support Specialist

Location: Lombard, IL
Company: Pernix International
Employment Type: Full-Time

Position Summary

Pernix International is seeking a dependable, solutions-oriented IT Support Specialist to support our growing global construction and engineering operations. This role will provide day-to-day technical support to employees across corporate and project environments, ensuring the smooth operation of hardware, software, communication tools, and network systems in a fast-paced, collaborative setting.

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will play a key role in maintaining operational efficiency and delivering excellent internal customer service across the organization.

Key Responsibilities
  • Provide Tier 1-2 technical support for desktops, laptops, mobile devices, printers, and peripherals
  • Troubleshoot hardware, software, VPN, connectivity, and Microsoft 365 issues in a timely manner
  • Support onboarding and offboarding processes, including user account setup, permissions, equipment provisioning, and system access
  • Maintain and support Microsoft 365, Active Directory, Teams, Outlook, and common business applications
  • Assist employees both onsite and remotely with technical support needs
  • Draft and maintain technical documentation, SOPs, troubleshooting guides, and IT processes
  • Support basic networking functions including Wi-Fi, VPN access, printers, and conference room technology
  • Track, document, and resolve support tickets while maintaining strong communication with end users
  • Assist with inventory management and tracking of company IT assets and equipment
  • Partner with IT team members and external vendors on system upgrades, process improvements, cybersecurity initiatives, and IT projects
  • Help ensure technology systems support the operational needs of a global construction environment
Qualifications
  • Minimum 2+ years of IT support experience in a small to mid-sized company environment
  • Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking concepts
  • Experience with ticketing systems, remote support tools, and user account administration
  • Excellent troubleshooting, problem-solving, and communication skills
  • Strong customer service mindset with the ability to support employees across multiple departments and technical skill levels
  • Ability to manage multiple priorities in a fast-paced environment with strong attention to detail
  • Associate's or Bachelor's degree in Information Technology or related field preferred (or equivalent experience)
  • Experience supporting hybrid or remote teams is a plus
  • Construction, engineering, or project-based industry experience is preferred but not required
Why Join Pernix International

At Pernix International, you'll join a collaborative global team supporting complex construction and infrastructure projects around the world. We value adaptability, teamwork, innovation, and individuals who are committed to delivering exceptional support that helps drive operational success.

Apply