Technical Support Specialist
North Oaks, MN · On-site +1
As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed ... Experience managing patching, remote access, and security tools within Kaseya. IT Troubleshooting ...
Technical Support Specialist
North Oaks, MN · On-site +1
As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed ... Experience managing patching, remote access, and security tools within Kaseya. IT Troubleshooting ...
Remote Microsoft Intune information
See Rosemount, MN salary details
$10.57 - $16.27
2% of jobs
$16.27 - $21.96
0% of jobs
$21.96 - $27.66
1% of jobs
$27.66 - $33.36
7% of jobs
$33.36 - $39.05
12% of jobs
$41.43 is the 25th percentile. Wages below this are outliers.
$39.05 - $44.75
6% of jobs
The median wage is $48.82 / hr.
$44.75 - $50.45
30% of jobs
$50.45 - $56.15
15% of jobs
$56.76 is the 75th percentile. Wages above this are outliers.
$56.15 - $61.84
15% of jobs
$61.84 - $67.54
9% of jobs
$67.54 - $73.24
3% of jobs
$10
$49
$73
How much do remote microsoft intune jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for remote microsoft intune in Rosemount, MN is $49.82, according to ZipRecruiter salary data. Most workers in this role earn between $41.06 and $58.99 per hour, depending on experience, location, and employer.
What is a remote Microsoft Intune specialist?
A Remote Microsoft Intune specialist is a professional who manages and supports Microsoft Intune, a cloud-based device management solution, from a remote location. They are responsible for configuring, deploying, and troubleshooting Intune to help organizations manage mobile devices, applications, and security policies. Working remotely, these specialists ensure endpoints remain secure and compliant without being physically present in the office. Their role often includes assisting IT teams, providing technical support, and implementing best practices for device and application management.
What are the key skills and qualifications needed to thrive as a remote Microsoft Intune specialist?
To thrive as a Remote Microsoft Intune Specialist, you need strong expertise in endpoint management, mobile device management (MDM), and a solid understanding of Windows operating systems, typically backed by certifications like Microsoft Certified: Endpoint Administrator Associate. Proficiency with Microsoft Intune, Azure Active Directory, and related cloud management tools is essential for daily operations. Excellent problem-solving, communication, and self-motivation are critical soft skills for remote troubleshooting and client collaboration. These skills ensure secure, efficient device management and seamless support for distributed workforces.
What are some common challenges faced by remote Microsoft Intune administrators and how can they be addressed?
Remote Microsoft Intune administrators often encounter challenges such as troubleshooting endpoint issues without physical access, coordinating device enrollments across distributed teams, and ensuring consistent policy enforcement. Effective communication with end-users and leveraging remote support tools can help bridge the distance gap. Proactively documenting processes, setting clear escalation paths, and staying updated with Intune's latest features are key strategies for overcoming these challenges and maintaining smooth device management.
What is the difference between Remote Microsoft Intune vs Remote Mobile Device Management (MDM) Specialist?
| Aspect | Remote Microsoft Intune | Remote Mobile Device Management (MDM) Specialist |
|---|---|---|
| Certifications | Microsoft Certified: Endpoint Administrator, Intune certifications | Certified Mobile Device Security Professional, MDM certifications |
| Work Environment | IT support, device management, cloud-based administration | Device configuration, security policies, troubleshooting across platforms |
| Industry Usage | IT departments, enterprise device management | IT security firms, enterprise support teams |
Remote Microsoft Intune specialists focus on managing and securing devices using Microsoft's platform, often requiring specific certifications. Remote MDM Specialists handle broader mobile device management across various platforms, emphasizing security and policy enforcement. While both roles involve device management, Intune specialists typically work within Microsoft ecosystems, whereas MDM specialists may work with multiple MDM solutions.
What cities near Rosemount, MN are hiring for Remote Microsoft Intune jobs?
Cities near Rosemount, MN with the most Remote Microsoft Intune job openings:
Technical Support Specialist
North Oaks, MN • On-site, Remote
Beyond Impact •
IT Services • 11 - 50 employees11 - 50 employees
Full-time
Re-posted 23 days ago
Job description
Company Description
Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection.
Job Description
We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally.
Key Responsibilities:
Qualifications
Windows Desktop & Server Experience:
Preferred but not required:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection.
Job Description
We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally.
Key Responsibilities:
- Provide Level 1 & 2 technical support for Windows Desktop and Windows Server environments, troubleshooting hardware, software, and network-related issues.
- Manage and support Microsoft 365 services, including email (Exchange), Teams, SharePoint, and OneDrive.
- Administer and troubleshoot Kaseya User and Endpoint products, including security monitoring, patching, and automation.
- Respond to and resolve customer tickets in a timely manner using our ticketing system (Autotask).
- Assist in deploying and configuring workstations, Windows servers, security solutions, and remote access tools.
- Monitor and maintain Windows Server environments, including basic administration, patching, and performance troubleshooting.
- Educate and assist end-users on best practices for security and technology use.
- Document resolutions and maintain accurate customer records in our knowledge base.
Qualifications
Windows Desktop & Server Experience:
- Troubleshooting and configuring Windows 10/11.
- Supporting Windows Server (Level 1 & 2), including Active Directory, DNS, DHCP, and Group Policy.
Microsoft 365 Administration: - Familiarity with Exchange, Teams, OneDrive, SharePoint, and security/compliance settings.
Kaseya User and Endpoint Management: - Experience managing patching, remote access, and security tools within Kaseya.
IT Troubleshooting & Support: - Ability to diagnose and resolve software, hardware, and networking issues efficiently.
Customer Service Mindset: - Strong communication skills and ability to assist non-technical users.
Documentation & Ticketing Systems: - Experience using IT ticketing systems (Autotask preferred).
Preferred but not required:
- Experience with Intune, backup solutions, and security best practices.
- Knowledge of firewall, networking, or endpoint protection tools.
- IT certifications such as Any Microsoft Certifications, Kaseya Certifications, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Beyond Impact
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Saint Louis Park, MN, US
Year founded
2014