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Remote Microsoft Intune Jobs in Utah (NOW HIRING)

NICE

IT Technical Support

Sandy, UT · On-site +1

$20.50 - $28/hr

Remote access tools such as RDP or TeamViewer * Active directory management tools such as Microsoft ... Microsoft InTune * Laptop & Peripherals Equipment Order Process Requirements: 4+ years of ...

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Remote Microsoft Intune information

What is the difference between Remote Microsoft Intune vs Remote Mobile Device Management (MDM) Specialist?

AspectRemote Microsoft IntuneRemote Mobile Device Management (MDM) Specialist
CertificationsMicrosoft Certified: Endpoint Administrator, Intune certificationsCertified Mobile Device Security Professional, MDM certifications
Work EnvironmentIT support, device management, cloud-based administrationDevice configuration, security policies, troubleshooting across platforms
Industry UsageIT departments, enterprise device managementIT security firms, enterprise support teams

Remote Microsoft Intune specialists focus on managing and securing devices using Microsoft's platform, often requiring specific certifications. Remote MDM Specialists handle broader mobile device management across various platforms, emphasizing security and policy enforcement. While both roles involve device management, Intune specialists typically work within Microsoft ecosystems, whereas MDM specialists may work with multiple MDM solutions.

What are some common challenges faced by remote Microsoft Intune administrators and how can they be addressed?

Remote Microsoft Intune administrators often encounter challenges such as troubleshooting endpoint issues without physical access, coordinating device enrollments across distributed teams, and ensuring consistent policy enforcement. Effective communication with end-users and leveraging remote support tools can help bridge the distance gap. Proactively documenting processes, setting clear escalation paths, and staying updated with Intune's latest features are key strategies for overcoming these challenges and maintaining smooth device management.

What is a Remote Microsoft Intune specialist?

A Remote Microsoft Intune specialist is a professional who manages and supports Microsoft Intune, a cloud-based device management solution, from a remote location. They are responsible for configuring, deploying, and troubleshooting Intune to help organizations manage mobile devices, applications, and security policies. Working remotely, these specialists ensure endpoints remain secure and compliant without being physically present in the office. Their role often includes assisting IT teams, providing technical support, and implementing best practices for device and application management.

What are the key skills and qualifications needed to thrive as a Remote Microsoft Intune Specialist, and why are they important?

To thrive as a Remote Microsoft Intune Specialist, you need strong expertise in endpoint management, mobile device management (MDM), and a solid understanding of Windows operating systems, typically backed by certifications like Microsoft Certified: Endpoint Administrator Associate. Proficiency with Microsoft Intune, Azure Active Directory, and related cloud management tools is essential for daily operations. Excellent problem-solving, communication, and self-motivation are critical soft skills for remote troubleshooting and client collaboration. These skills ensure secure, efficient device management and seamless support for distributed workforces.
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Remote Microsoft Intune jobs near you
IT Technical Support

IT Technical Support

NICE

Sandy, UT • On-site, Remote

$20.50 - $28/hr

Other

Posted 13 days ago

Job description

So, what's the role all about? 

We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience supporting enterprise LAN/WAN/VPN/Wireless infrastructure in both office-based and remote environments. This role is hands-on and covers a wide range of IT responsibilities including Tier II support, hardware/software troubleshooting, system upgrades, imaging, Active Directory, and VPN connectivity. You'll be the go-to IT contact for a local office, while also collaborating with global and remote teams. Strong communication, problem-solving skills, and the ability to work independently are essential. Experience with Windows 11, Office365, Microsoft Teams, Autopilot/SCCM, and ServiceNow is highly valued.

Hands-on experience with the following:

  • Excellent Customer Service Skills a must
  • Providing Tier II support for corporate desktop/laptop computer infrastructure supporting office-based clients and remote users
  • Install, maintain, troubleshoot and upgrade desktop/laptop hardware and software
  • Management of user rights and security settings at desktop/laptop computer level
  • Rollout experience of large Windows upgrades
  • Hardware support of LAN based printers and local printers
  • Desktop/Laptop imaging solutions - Windows Autopilot & SCCM a plus
  • Remote access tools such as RDP or TeamViewer
  • Active directory management tools such as Microsoft's Group Policy Management Console (GPMC)
  • Support of Microsoft Windows 11, Microsoft Outlook, Office365
  • Support of Microsoft Teams
  • Support of VPN connectivity technologies for traveling/remote users (FortiClient a plus)
  • Implementation, administration and support of backup technologies for hardware and software
  • Implementation and support of anti-virus solutions
  • Familiarity with LAN/WAN components and protocols: TCP/IP, DHCP, DNS, switches, routers and wireless connectivity. Required to support systems/networking teams with onsite server room.
  • Strong analytical, problem solving & communication skills
  • ServiceNow (SNOW) service management experience a plus
  • Installation and connectivity support for approved handheld devices - activating iPhone, Android, using Microsoft InTune
  • Laptop & Peripherals Equipment Order Process

Requirements:

4+ years of experience in an enterprise supporting LAN/WAN/VPN/Wireless infrastructure environment that has both office-based and remote end-users.  Experience meeting all the IT needs of a local office from new hires, adds/moves/changes, level II troubleshooting, and being the face of IT globally. Excellent Customer Service skills and must be able to work alone and with remote teams.

Education:

Degree in Computer Science or Information Technology - Desired (Or Equivalent work experience)

CompTIA  A+ or MCP certifications - Desired

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