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Coding Training Specialist

Centauri delivers data-driven technology solutions that transform fragmented clinical and member data into actionable intelligence — maximizing accuracy, quality performance, and outcomes for health plans and health systems. Through close collaboration with our customers, Centauri improves patient and member outcomes by providing advocacy, advanced data insights, and intelligent clinical data delivery. The company addresses critical healthcare challenges for complex populations and improves access and quality of care.

Headquartered in Tempe, Arizona, Centauri Health Solutions employs 1100 dedicated associates across the country and has been recognized on the Inc. 5000 list, the 2020 Deloitte Technology Fast 500TM, and has been recognized as 2026 Best in KLAS for ADT Notifications.

Your daily mission

Our coding training specialists are responsible for ensuring the quality, accuracy, and continuous development of the coding and auditing staff. This role's primary function is to support the department's operational goals by leading new hire onboarding, providing ongoing training and quality assurance, and serving as a subject matter expert on coding guidelines and client requirements. The specialist handles complex coding questions, resolves disputes, manages client appeals, and develops educational materials. This role directly impacts departmental production, accuracy, and the professional growth of the coding team.

Who you are

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Minimum 5 years of production coding in a risk adjustment environment.
• Minimum 1-2 years of auditing other coders' work.
• Minimum 1 year of experience with Complete Code Capture.
• Required experience in Medicare Advantage, commercial, and Medicaid risk adjustment.
• Current core coding credential (e.g., CPC, CRC, CCS, CCS-P). Apprentice status (CCA or CPC-A) is not sufficient. CRC is preferred.
• Advanced knowledge of ICD-10-CM, coding guidelines, and risk adjustment models.
• Proficiency in Microsoft Office, Adobe, and coding platforms.
• Exceptional communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Superior time management and organizational skills.
• Strong written and verbal communication for providing feedback.
• Exposure to different EMR systems (Epic, Athena).
• Previous work with an encoder preferred.
• Previous NLP (Natural Language Processing) experience preferred.

The reality of the role

New hire onboarding and foundational training

• Lead end-to-end onboarding processes for new coders and auditors, including initial setup of all required software, systems, and access.
• Conduct intensive, one-on-one virtual training sessions to cover department processes, coding platforms (e.g., Advance), client-specific guidelines, and Centauri policies.
• Direct the work of new hires during their initial training period by assigning practice charts and performing 100% QA on their work to provide detailed, actionable feedback.
• Track and document new hire progress through daily summaries and communication with managers to ensure a smooth transition to production.

Ongoing coder/auditor support and quality assurance

• Serve as the primary resource for the Risk Adjustment Coding Services (RACS) team by researching and answering complex coding questions and resolving rebuttals between coders and the QA team.
• Provide validation support for existing staff moving to new or unfamiliar projects, ensuring they meet accuracy standards before full production.
• Lead one-on-one remediation and Validation Improvement Plans (VIP) for coders who fall below accuracy expectations, including targeted feedback sessions and supplemental training.
• Troubleshoot and resolve IT and system-related issues within coding portals to ensure minimal disruption to production staff.

Educational material and departmental training

• Develop, update, and maintain a centralized library of training materials, including presentations, project-specific guidance documents, and general coding resources.
• Identify trending issues and knowledge gaps by analyzing RACS questions and QA feedback and proactively develop training to address them.
• Prepare and lead live, bi-weekly project meetings to provide clarifications, present updates, and address common errors.
• Stay current with official coding updates (e.g., ICD-10-CM, AHA Coding Clinic) and disseminate critical information to the coding department.

Client and project-specific responsibilities

• Manage and execute time-sensitive client appeals by reviewing coded charts, correcting errors, and providing detailed rationale to defend coding decisions.
• Collaborate with the Coding Education Manager on strategic initiatives to improve department-wide accuracy and production.
• Attend client calls as needed to provide subject matter expertise on coding and training processes.
• Participate in new hire interviews and provide collaborative feedback on candidates.
• Other duties as assigned by leadership.

Why you'll love Centauri (Our promise to you)

We believe that caring for our members starts with caring for our team, and we are committed to providing a rewarding environment where employees can grow, excel, and achieve both personal and professional goals.

• Comprehensive medical, dental, vision, and prescription coverage
• Wellness program supporting overall well-being
• Company-paid basic life and AD&D insurance
• 401(k) plan with company match
• Tuition reimbursement opportunities
• Paid time off for vacation and illness
• Six paid company holidays
• Floating holiday
• Company-paid training and computer equipment
• Performance-based bonus program
• Paid time off for volunteer activities
• Employee referral bonus program
• Career development and training opportunities, including leadership growth

Compensation transparency

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Equal employment opportunity and accommodation

Centauri Health Solutions is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.