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Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals.

Best Christian Workplace Certified 2026

Position Title: International Programs Strategy Operations Manager

Department: International Programs Strategy Operations

Reports to: Director, International Programs Strategy Operations

Position Location: Remote

Position Summary:

In conjunction with the International Programs Group, the International Programs Strategy Operations Manager supports the multi-year program planning and strategy of the International Program Strategy Operations Team. The role maintains a continual focus on developing, monitoring, and managing the multi-year program strategy, policies, and operating procedures.

These strategies reflect proper stewardship of aid resources, program growth, and organizational planning and optimization. The position requires active synergy with key stakeholders in each vertical of the IPG Team to promote synchronization between international cash projects, foundation grants, holistic programs, and material aid programming. 

Educational or Certification Requirements:

·        B.A. in international relations, business administration, health, education, and/or related disciplines; M.A. a plus.

Experience Requirements:

·        Five or more years of experience living and working in relief/development program oversight or related field, in developing countries, or

·        Five years developing and implementing programs in a cross-cultural setting.

Knowledge, Skills, & Character Required:

·        Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry.

·        Feels a calling to serve God through serving Cross Catholic Outreach in this capacity.

·        Believes in and supports the mission and ministry of Cross Catholic Outreach and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach.

·        Familiarity with NGO development and marketing procedures and practices.

·        Knowledgeable of various fundraising initiatives and communication needs.

·        Possess a high degree of computer literacy with the ability to use existing technology. Fluent in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook).

·        Proficient in Power BI and experienced in managing and updating source data.

·        Demonstrate foreign cultural awareness/sensitivity.

·        Strong program experience and the ability to work alongside partners to develop intricate, multi‐sector, multi‐year program vision strategies.

·        Proven ability to manage multiple tasks simultaneously, resolve problems quickly, work independently, and take initiative in driving projects to completion.

·        Strong communication and documentation skills (both oral and written).

·        Employ effective time management skills to meet all deadlines.

·        High aptitude for problem-solving and developing program capacity and compliance.

·        Ability to speak multiple languages, a plus. Spanish preferred.  

·        Commitment to professional ethics with highly confidential and sensitive information.

·        Ability to work well in team environments. Possess excellent interpersonal skills and diplomacy when interfacing with varying levels of personnel.

·        Experienced traveler in developing countries. Position requires approx. 30% international travel. In addition to international travel, this position may require occasional domestic travel to attend meetings, training, conferences, or organizational events. Travel may be conducted by airplane, automobile, bus, or other reasonable means. Travel frequency is scheduled in advance when possible.

·        This role requires the ability to perform standard office functions, including prolonged sitting, standing, and computer use. Occasional lifting, carrying, or moving materials weighing up to 50 pounds may be required.

Duties:

·        Liaison for IPG and the Philanthropic Department within Development to portray regional multi-year program plans that aim at satisfying donor inquiries and meeting fundraising goals.

·        Collaborate with the Technical Programs Development and Impact (TPDI) Team, along with the IPG Regional Leadership Team, to leverage program synergy between departments.

·        Interdepartmental liaison in promoting mission integration and organization collaboration between various teams within IPG.

·        Assists / represents the Director of Program Strategy Operations in developing, socializing, and communicating IPG's multi-year vision to CCO staff, ministry partners, and key stakeholders.

·        Upholds established department protocols

·        Spearhead special projects as they are assigned

·        Represent the department in meetings where necessary

·        Other duties as assigned

Cross Catholic Outreach is a 501c3 Catholic relief and development ministry that provides food, shelter, medical care, water, education, self-help programs, care for orphans, and emergency relief to the poorest of the poor around the world in the name of Christ.

We mobilize the global Catholic Church to transform the poor and their communities materially and spiritually for the glory of Jesus Christ. Cross Catholic Outreach’s priority is to help “the poorest of the poor.” Our efforts reach those suffering extreme poverty in countries throughout the Caribbean, Africa, Asia, and Latin America.

Projects include relief for earthquake, flood, and tsunami victims, care and education for orphans and other vulnerable children, housing for the homeless, medicines and health care for the indigent, food for families suffering extreme malnutrition, and clean water for communities that have none, as well as micro-enterprise programs and other long-term development efforts to break the cycle of poverty.

In every case, our method of outreach is the same: Cross Catholic locates needy Catholic-based ministries serving the poor and distributes material aid through their existing programs. In this way, we can supply meaningful help where it is needed most. In all our work we remain dedicated in our service to the Lord as good stewards of His resources in every challenge we seek to overcome. We partner with Dioceses all over the world.