This role is a full-time and fully remote opportunity! We're looking for a Product Manager who ... Billing-meter and RBAC scoping per feature. And every PM writes the one-page specs that gate every ...
This role is a full-time and fully remote opportunity! We're looking for a Product Manager who ... Billing-meter and RBAC scoping per feature. And every PM writes the one-page specs that gate every ...
This role is a full-time and fully remote opportunity! We're looking for a Product Manager who ... Billing-meter and RBAC scoping per feature. And every PM writes the one-page specs that gate every ...
This role is a full-time and fully remote opportunity! We're looking for a Product Manager who ... Billing-meter and RBAC scoping per feature. And every PM writes the one-page specs that gate every ...
Remote Meter Reader information
What is the difference between Remote Meter Reader vs Field Meter Reader?
| Aspect | Remote Meter Reader | Field Meter Reader |
|---|---|---|
| Credentials | High school diploma, basic technical skills | High school diploma, technical knowledge often preferred |
| Work Environment | Remote, often from home or centralized location | On-site, in the field at customer locations |
| Employer & Industry | Utility companies, energy providers | Utility companies, water, gas, electric sectors |
| Job Tasks | Reading meters remotely via digital systems | Visiting sites to manually read meters |
Remote Meter Readers typically use digital tools to collect data remotely, while Field Meter Readers physically visit locations. Both roles serve utility companies but differ mainly in work environment and method of data collection.
What are some common challenges faced by Remote Meter Readers and how can they be addressed?
Remote Meter Readers often encounter challenges such as troubleshooting technical issues with remote reading devices, managing large volumes of data, and ensuring accurate readings despite potential connectivity interruptions. To address these, it's important to develop strong problem-solving skills, stay updated on the latest meter reading technology, and maintain clear communication with the technical support and operations teams. Regular training and a proactive approach to resolving discrepancies can also help maintain data accuracy and efficiency in this role.
What are the key skills and qualifications needed to thrive as a Remote Meter Reader, and why are they important?
To thrive as a Remote Meter Reader, you need attention to detail, basic math skills, and familiarity with utility meters, often supported by a high school diploma or equivalent. Experience with digital meter reading devices, mobile data entry systems, and utility management software is typically required. Strong time management, reliability, and effective communication are valuable soft skills for this position. These abilities ensure accurate data collection, timely reporting, and dependable service for utility companies and their customers.
What are Remote Meter Readers?
Remote Meter Readers are professionals who collect and record utility usage data, such as water, gas, or electricity consumption, from a distance using digital or automated systems. Unlike traditional meter readers who visit properties in person, remote meter readers monitor readings through smart meters or wireless transmission technologies. Their work helps utility companies ensure accurate billing and efficient resource management. Additionally, they may troubleshoot discrepancies, report meter malfunctions, and communicate with customers or technical teams as needed.
What are popular job titles related to Remote Meter Reader jobs in Whitby, ON? For Remote Meter Reader jobs in Whitby, ON, the most frequently searched job titles are:
What job categories do people searching Remote Meter Reader jobs in Whitby, ON look for? The top searched job categories for Remote Meter Reader jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Remote Meter Reader jobs? Cities near Whitby, ON with the most Remote Meter Reader job openings:
Job description
TTEC Digital seeks a Product Manager- Services to join our team. This role is a full-time and fully remote opportunity!
We're looking for a Product Manager who ships with enough craft and intent that the work stands apart in a category where everyone launches at the same height. Builds with excellence, moves fast, and doesn't treat the two as a tradeoff.
The work:
We're an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools - automated QA, conversational analytics, knowledge assist, and agentic automation - for the world's biggest brands and the millions of customers they serve. We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that's been obsessed with customer experience since 1982.
This is the rare seat where getting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprise deployments and you don't just move a metric - you move the trajectory of the company and the value of the stock. The leverage is real, and the work compounds.
The role:
You're one of two PMs reporting to the VP, Product Management. You own the platform behind the product - the AI services, Desktop Intercept, and Integrations that power every surface an agent or supervisor sees. Your counterpart, PM - Workspace, owns the Agent UI, Control UI, and Active Listening UX on top of what you build. You partner constantly; you own different halves of the same product.
What You Will Do:
AI Services
The backend capabilities powering QA, conversational analytics, knowledge assist, and agentic automation - transcription, scoring, retrieval, and the action layer - exposed as clean APIs the rest of the platform and our customers build on. Eval, guardrails, latency, and cost-per-interaction are your daily currency.
Desktop Intercept
The client that captures what happens on the agent's desktop and telephony stack - events, screen, and interaction signal - and feeds the AI in real time. A systems-level product: OS integration, performance footprint, reliability, and PII redaction/privacy by design.
Integrations
The connector surface into CCaaS (NICE, Genesys, Five9, Talkdesk), CRMs and helpdesks (Salesforce, Zendesk), telephony/CTI, and data warehouses - plus the auth, SSO, webhooks, and partner relationships behind them. Integrations are how deals close, and how they churn.
Day to day, that means:
Own the AI services API contract, the Desktop Intercept client, and the integration roadmap end to end.
Set latency and cost budgets per service - and hold the org to them.
Own eval and guardrails as product: define what "good" and "safe" mean for each AI service and how it's measured before and after ship.
Prioritize the integration roadmap by revenue impact - which connector unlocks which deals.
Treat reliability, privacy, and PII handling as features, not compliance chores.
What every PM here owns:
A capability area's backlog and specs.
Acceptance criteria and customer-pilot targets.
The customer voice in every spec review.
Billing-meter and RBAC scoping per feature.
And every PM writes the one-page specs that gate every build.
The instincts we screen for:
Your itch for taste and craft is as strong as your comfort building with AI. You care about every word on a screen; you think about information hierarchy and user psychology before visual design; and you think natively about what AI makes possible that wasn't possible before - not chat wrappers, but agents that take real actions and resolve real problems. These two instincts rarely live in the same person.
What You Will Bring:
7+ years of product in B2B SaaS; contact-center, CCaaS, or developer-platform experience strongly preferred.
Writes crisp one-page specs that an engineer can build from without a meeting.
Technical enough to reason about events, plugins, and latency budgets - you don't need a translator.
Has shipped to real enterprise customers on a fast cadence, with the scar tissue to prove it.
Reads the market. Knows the competition cold - who's winning, why, and where they're exposed - and has a point of view.
Business-fluent. Frames decisions in ARR, attach, retention, and margin. Can sell a bet to a CRO, not just to engineering. Treats pricing and packaging as product.
Has taste. Can tell within 30 seconds of a demo whether a flow will wow a buyer or lose the deal.
Shows their work. Brings a competitor teardown or packaging proposal to the final round.
What the Services PM role specifically needs:
Platform, API, or developer-tools PM experience - you've shipped something other engineers or partners build on top of.
Reasons fluently about events, plugins, latency budgets, and failure modes. You debug the trace, not just read the summary.
Has owned LLM-backed services in production and understands eval, guardrails, and non-determinism first-hand - not from a blog post.
Integration and partner-ecosystem experience: CCaaS, CRM, telephony, or data-warehouse connectors, with the auth / SSO / webhook plumbing that comes with them.
Comfortable with the privacy and PII-redaction demands of capturing real customer conversations at scale.
Bonus: exposure to desktop or native-client capture, CTI, or contact-center telephony.
The bar:
You'll work directly with a team that holds each other to a high bar across everything we produce: product thinking, growth, copy, demos, user research, and monetization. The environment is intense and the learning curve is steep. We're assembling the best product team in CX.
Show your work: in the final round, bring a teardown of a competitor's API or integration surface - or their eval and guardrail approach - where it's strong, where it's exposed, and the one bet you'd make.
If you belong in this room - bring the teardown - reach out.
$0 - $1 a year
#LI-JF1#LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About TTEC Digital
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Englewood, CO, US