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Remote Meter Reader Jobs in Thompson, CT (NOW HIRING)

Customer Service Representative

Auburn, MA · Remote

$16 - $21.75/hr

This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take on some tough challenges. Explore opportunities with Atrius Health, part of the Optum family of ...

Remote Meter Reader information

See Thompson, CT salary details

$11

$19

$33

How much do remote meter reader jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote meter reader in Thompson, CT is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.73 per hour, depending on experience, location, and employer.

What is the difference between Remote Meter Reader vs Field Meter Reader?

AspectRemote Meter ReaderField Meter Reader
CredentialsHigh school diploma, basic technical skillsHigh school diploma, technical knowledge often preferred
Work EnvironmentRemote, often from home or centralized locationOn-site, in the field at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, electric sectors
Job TasksReading meters remotely via digital systemsVisiting sites to manually read meters

Remote Meter Readers typically use digital tools to collect data remotely, while Field Meter Readers physically visit locations. Both roles serve utility companies but differ mainly in work environment and method of data collection.

What are some common challenges faced by Remote Meter Readers and how can they be addressed?

Remote Meter Readers often encounter challenges such as troubleshooting technical issues with remote reading devices, managing large volumes of data, and ensuring accurate readings despite potential connectivity interruptions. To address these, it's important to develop strong problem-solving skills, stay updated on the latest meter reading technology, and maintain clear communication with the technical support and operations teams. Regular training and a proactive approach to resolving discrepancies can also help maintain data accuracy and efficiency in this role.

What are the key skills and qualifications needed to thrive as a Remote Meter Reader, and why are they important?

To thrive as a Remote Meter Reader, you need attention to detail, basic math skills, and familiarity with utility meters, often supported by a high school diploma or equivalent. Experience with digital meter reading devices, mobile data entry systems, and utility management software is typically required. Strong time management, reliability, and effective communication are valuable soft skills for this position. These abilities ensure accurate data collection, timely reporting, and dependable service for utility companies and their customers.

What are Remote Meter Readers?

Remote Meter Readers are professionals who collect and record utility usage data, such as water, gas, or electricity consumption, from a distance using digital or automated systems. Unlike traditional meter readers who visit properties in person, remote meter readers monitor readings through smart meters or wireless transmission technologies. Their work helps utility companies ensure accurate billing and efficient resource management. Additionally, they may troubleshoot discrepancies, report meter malfunctions, and communicate with customers or technical teams as needed.
What are popular job titles related to Remote Meter Reader jobs in Thompson, CT? For Remote Meter Reader jobs in Thompson, CT, the most frequently searched job titles are:
What job categories do people searching Remote Meter Reader jobs in Thompson, CT look for? The top searched job categories for Remote Meter Reader jobs in Thompson, CT are:
What cities near Thompson, CT are hiring for Remote Meter Reader jobs? Cities near Thompson, CT with the most Remote Meter Reader job openings:
Infographic showing various Remote Meter Reader job openings in Thompson, CT as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,215 per year, or $19.8 per hour.

Remote Customer Service Representative

Test of Time Plumbing Heating Air & Electrical

Worcester, MA • Remote

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Remote Customer Service Representative

Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.

We are currently looking for a Remote Customer Service Representative to join our growing team. This position gives you the opportunity to gain valuable office experience providing customer service over the phone. Apply today to learn more and see if this could be the right fit for you!

Summary/Objective

This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments. This role requires strong communication skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.

Pay: $22-$27/hour, depending on experience

Benefits
  • Medical, Dental, and Vision Insurance (50% employer-paid for employee)

  • Company-paid Long-Term Disability (LTD)

  • Company-paid $50,000 Life Insurance

  • Aflac Accident Insurance Available

  • 401(k) with 5% company match after 6 months

  • Birthday Bonus (equivalent to 8 hours of pay)

  • Paid Vacation:

    • 2 weeks during the first year

    • 3 weeks after 1-4 years

    • 4 weeks after 5+ years

  • Sick Time (40 hours for full-time employees)

  • Bereavement Leave (3 days)

  • Tuition Reimbursement ($500/year)

Hours: Monday through Friday, 7:00 a.m.-3:30 p.m. On-call rotation is 1 week every 4 weeks.

Job Duties & Responsibilities
  • Interact with customers via telephone, email, or in person to provide support and information on products or services

  • Maintain technicians' daily schedules

  • Maintain customer accounts and record detailed customer interactions

  • Keep customers informed of technicians' schedules and estimated arrival times

  • Resolve customer concerns and answer questions to the best of your ability

  • Follow company communication procedures, guidelines, and policies

  • Perform other related duties as assigned

Required Qualifications & Attributes
  • 3+ years of ServiceTitan experience

  • Trade industry experience preferred (HVAC, Electrical, or Plumbing)

  • High school diploma or GED

  • Ability to multitask, prioritize, and manage time effectively

  • Excellent communication skills and active listening abilities