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Remote Meter Reader Jobs in Matteson, IL (NOW HIRING)

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals. What We Offer ...

Field Technician

Darien, IL · Remote

$22/hr

Working Conditions Frequent travel to client sites, including remote or outdoor environments. Exposure to varying weather conditions. Flexible schedule with potential early mornings, evenings, and ...

Field Technician

Darien, IL · Remote

$22/hr

Working Conditions Frequent travel to client sites, including remote or outdoor environments. Exposure to varying weather conditions. Flexible schedule with potential early mornings, evenings, and ...

Field Technician

Darien, IL · Remote

$22/hr

Working Conditions Frequent travel to client sites, including remote or outdoor environments. Exposure to varying weather conditions. Flexible schedule with potential early mornings, evenings, and ...

Field Technician

Darien, IL · Remote

$22/hr

Working Conditions Frequent travel to client sites, including remote or outdoor environments. Exposure to varying weather conditions. Flexible schedule with potential early mornings, evenings, and ...

Field Technician

Darien, IL · Remote

$22/hr

Working Conditions Frequent travel to client sites, including remote or outdoor environments. Exposure to varying weather conditions. Flexible schedule with potential early mornings, evenings, and ...

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Fully remote position, where you can work from home. Rotational shifts available for EST, CT or PST. * Full benefits (medical, dental, vision, etc.) effective the first month following your hire date!

Showing results 21-40

Remote Meter Reader information

See Matteson, IL salary details

$11

$19

$33

How much do remote meter reader jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote meter reader in Matteson, IL is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Remote Meter Reader vs Field Meter Reader?

AspectRemote Meter ReaderField Meter Reader
CredentialsHigh school diploma, basic technical skillsHigh school diploma, technical knowledge often preferred
Work EnvironmentRemote, often from home or centralized locationOn-site, in the field at customer locations
Employer & IndustryUtility companies, energy providersUtility companies, water, gas, electric sectors
Job TasksReading meters remotely via digital systemsVisiting sites to manually read meters

Remote Meter Readers typically use digital tools to collect data remotely, while Field Meter Readers physically visit locations. Both roles serve utility companies but differ mainly in work environment and method of data collection.

What challenges do remote meter readers face and how can they be addressed?

Remote Meter Readers often encounter challenges such as troubleshooting technical issues with remote reading devices, managing large volumes of data, and ensuring accurate readings despite potential connectivity interruptions. To address these, it's important to develop strong problem-solving skills, stay updated on the latest meter reading technology, and maintain clear communication with the technical support and operations teams. Regular training and a proactive approach to resolving discrepancies can also help maintain data accuracy and efficiency in this role.

What skills and qualifications are needed to be a remote meter reader?

To thrive as a Remote Meter Reader, you need attention to detail, basic math skills, and familiarity with utility meters, often supported by a high school diploma or equivalent. Experience with digital meter reading devices, mobile data entry systems, and utility management software is typically required. Strong time management, reliability, and effective communication are valuable soft skills for this position. These abilities ensure accurate data collection, timely reporting, and dependable service for utility companies and their customers.

What is a remote meter reader?

Remote Meter Readers are professionals who collect and record utility usage data, such as water, gas, or electricity consumption, from a distance using digital or automated systems. Unlike traditional meter readers who visit properties in person, remote meter readers monitor readings through smart meters or wireless transmission technologies. Their work helps utility companies ensure accurate billing and efficient resource management. Additionally, they may troubleshoot discrepancies, report meter malfunctions, and communicate with customers or technical teams as needed.
What are popular job titles related to Remote Meter Reader jobs in Matteson, IL? For Remote Meter Reader jobs in Matteson, IL, the most frequently searched job titles are:
What job categories do people searching Remote Meter Reader jobs in Matteson, IL look for? The top searched job categories for Remote Meter Reader jobs in Matteson, IL are:
What cities near Matteson, IL are hiring for Remote Meter Reader jobs? Cities near Matteson, IL with the most Remote Meter Reader job openings:
Infographic showing various Remote Meter Reader job openings in Matteson, IL as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,620 per year, or $19.5 per hour.

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Posted 22 days ago


Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847