Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Rapid City, SD · Remote
$15.75 - $21.50/hr
Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. The ...
Quick apply
Rapid City, SD · Remote
$15.75 - $21.50/hr
Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. The ...
$10.26 - $12.08
6% of jobs
$12.08 - $13.91
15% of jobs
$14.15 is the 25th percentile. Wages below this are outliers.
$13.91 - $15.73
28% of jobs
The median wage is $15.83 / hr.
$15.73 - $17.56
19% of jobs
$18.74 is the 75th percentile. Wages above this are outliers.
$17.56 - $19.38
11% of jobs
$19.38 - $21.21
7% of jobs
$21.21 - $23.03
4% of jobs
$23.03 - $24.86
4% of jobs
$24.86 - $26.68
2% of jobs
$26.68 - $28.51
2% of jobs
$28.51 - $30.33
1% of jobs
$10
$17
$30
| Aspect | Remote Meter Reader | Field Meter Reader |
|---|---|---|
| Credentials | High school diploma, basic technical skills | High school diploma, technical knowledge often preferred |
| Work Environment | Remote, often from home or centralized location | On-site, in the field at customer locations |
| Employer & Industry | Utility companies, energy providers | Utility companies, water, gas, electric sectors |
| Job Tasks | Reading meters remotely via digital systems | Visiting sites to manually read meters |
Remote Meter Readers typically use digital tools to collect data remotely, while Field Meter Readers physically visit locations. Both roles serve utility companies but differ mainly in work environment and method of data collection.

$14/hr
Full-time
Re-posted 11 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: