Remote Merchant Service Jobs in Massachusetts (NOW HIRING)

We're a rapidly growing consumer tech startup in the Boston area. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We're expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they'll love. Check out BookBub and our audiobooks retailing platform, Chirp, and learn more about what to expect working at our company.

Chirp is looking for a motivated coordinator to join our merchandising team. This new team member will help to support the team with editing, curating, and merchandising content for our large community of audiobook lovers across email and on the Chirp website. 

• Write, edit, and proofread enticing, error-free copy for books and other book marketing content, matching Chirp's brand voice and encouraging readers to click and buy
• Support the team to curate, categorize, and merchandise audiobooks across emails, website, and other placements
• Use performance data about content to support the team in making decisions that appeal to our audience and drives towards goals 
• Maintain and update Chirp's database of books and authors
• Aid in the development of team processes, policies, and procedures 

• Excellent copywriting, editing, and proofreading skills
• Meticulous attention to detail and ability to meet deadlines with strong coordination abilities
• Familiarity with a wide range of book genres and categories, and comfort working with books/genres they are less familiar with
• Ability to work autonomously and balance competing priorities effectively
• Comfort working collaboratively and cross-functionally with other teams
• Enthusiasm for books (specifically audiobooks a plus!)
• Excitement for a fast-paced, rapidly changing environment
• Comfort with data-driven decision-making

The anticipated salary range for this role is $48,000 - $50,000 annually. The salary offer will be commensurate with experience, and will be adjusted within or around this range based on the candidate who ultimately joins our team. Total compensation also includes stock option awards and competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.

Please note: for this role, we are only considering candidates who are located in Massachusetts.

Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our office in Cambridge, Massachusetts. We'll help each team member figure out the work set up that's best for them, including WFH equipment or a dedicated desk space in our office.

Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.

Our goal is to get to know you in a low-pressure, friendly environment - and to give you ample opportunity to learn more about us, too.

Our typical process includes these types of experiences:

• A resume screen and introductory phone call
• A take-home exercise where you'll have the opportunity to demonstrate your communication and problem-solving skills
• Additional conversations with your potential future team members, the hiring manager, and People Operations

We personally review every application, and if we think there might be a fit, we'll typically reach out via email within a couple weeks to start the conversation.

We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you're trusting us with your time - so we'll do our best to run a process for you that's as smooth and enjoyable as possible.

If you're worried that you're not the perfect fit for this position, we want to let you in on a secret: we're not looking for one perfect candidate. We're looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If this position excites you, we encourage you to apply.

Our goal is to create an environment where you can interview at your best. We are currently conducting all interviews fully remotely. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility.

We strive to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.