The Hotel Café Supervisor will supervise employees including overseeing the preparation of various food items at the Café and Restaurant inside the Qavartarvik Customer Lodge in Bethel, AK.
This is a rotational position in Bethel, AK. The rotation schedule will be 4 weeks on and 4 weeks off. Lodging and three meals per day provided. The point of hire origins are Anchorage, AK and the YKHC Service Area.
Responsibilities
- Supervises serving of meals in the café.
- Inspects the serving and dining areas and utensils and equipment to ensure cleanliness.
- Always provide the highest quality of service to the guests.
- Trains assigned workers, under the direct supervision of the Restaurant Manager, and coordinates work to promote efficiency of operations.
- Maintains HAACP records.
- Manage and maintain high stock levels in all resale merchandise.
- Monitor associate files and uniform standards.
- Handles guest problems and complaints.
- Responsible for posting all retail signage and ensuring menu boards are up to date.
- Maintain a current roster of items in POS and ensure pricing information is accurate to menu,
- Assists Restaurant Manager in running reports and tracking product movement.
- Performs a wide variety of restaurant duties to include all types of tasks such as serving, cleanup, cashiering, dishwashing, etc.
- May be tasked with food prep work, cooking, putting together catering trays and making items for grab n go.
- Monitors and serves food service lines during times of high customer traffic.
- Completes food orders or items.
- Supports an effective safety program.
- Makes sure all assigned responsibilities comply with applicable regulations or sound business practices.
- Continuously improves the quality of provided services.
- Completes various inspection checklists.
- Makes sure required supplies and materials will be available as needed.
- Assures a high degree of sanitation is observed in all assigned areas.
- Other related duties may also be assigned.
Qualifications
- High school graduation or GED equivalent.
- At least two (2) years of demonstrated supervisory skills supervising at least five (5) or more people.
- Knowledge of Microsoft Office.
- ServSafe certification within 60 days of employment.
- This contract requires a flu shot be administered pre-hire and annually thereafter.
- Must have a valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy.
Preferred Qualifications
- Preference will be given to those candidates with appropriate national culinary certification(s).
- Preference fir candidate to be familiar with all food safety policies and procedures including all HACCP forms.
- Experience of varied and responsible cafe/restaurant supervisor experience.
Working Conditions and Physical Requirements
Weather: Indoors
Noise level: Moderate
Office conditions: Pace of work environment: Medium
Customer Interaction: High
Description of environment: Hotel restaurant
Constantly required to stand; frequently required to walk; occasionally required to lift, pull and push.
Physical requirements: Occasionally required to lift and/or move up to 25 pounds.
Travel: None
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
