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Remote Medical Device Technical Writer Jobs in Raleigh, NC

Allucent

Sr. Director, CMC

Cary, NC · Remote

... medical device products About the role As the Sr. Director, CMC, you will: * Lead end-to-end CMC ... Opportunity for remote/hybrid* working depending on location * Leadership and mentoring ...

Allucent

Sr. Director, CMC

Cary, NC · On-site +1

... medical device products About the role As the Sr. Director, CMC, you will: * Lead end-to-end CMC ... Opportunity for remote/hybrid* working depending on location * Leadership and mentoring ...

Allucent

Sr. Director, CMC

Cary, NC · Remote

... medical device products About the role As the Sr. Director, CMC, you will: * Lead end-to-end CMC ... Opportunity for remote/hybrid* working depending on location * Leadership and mentoring ...

Trilogy

Senior/Principal Medical Writer - USA

Durham, NC · On-site +1

$120K - $159K/yr

... remote) from our Durham, NC, USA office. You willbe responsible for: * Preparinga variety of ... As a Senior/Principal Medical Writer, you will: * Function as a lead writer to prepare a variety of ...

IQVIA

Inside Sales Representative

Raleigh, NC · Remote

$32 - $34.62/hr

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... Demonstrated success selling in a remote only environment. * Proven ability to identify, engage and ...

IQVIA

Inside Sales Representative

Raleigh, NC · Remote

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... Demonstrated success selling in a remote only environment. * Proven ability to identify, engage and ...

IQVIA

Inside Sales Representative - 3298194

Raleigh, NC · Remote

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... Demonstrated success selling in a remote only environment. * Proven ability to identify, engage and ...

IQVIA

Inside Sales Representative - 3298194

Durham, NC · Remote

Our teams help biopharma, medical device and diagnostic companies get their therapies to the people ... Demonstrated success selling in a remote only environment. * Proven ability to identify, engage and ...

Danaher

Senior Software Engineer - USA Remote

Durham, NC · Remote

$118K - $156K/yr

Apply deep knowledge of medical imaging workflows and experience with various healthcare ... Ability to communicate technical decisions to nontechnical and technical audiences and advocate for ...

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Remote Medical Device Technical Writer information

See Raleigh, NC salary details

$13

$37

$56

How much do remote medical device technical writer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote medical device technical writer in Raleigh, NC is $37.56, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $47.45 per hour, depending on experience, location, and employer.

What is the difference between Remote Medical Device Technical Writer vs Remote Regulatory Affairs Specialist?

AspectRemote Medical Device Technical WriterRemote Regulatory Affairs Specialist
CredentialsTypically requires a degree in life sciences, engineering, or related field; certifications like RMT or technical writing certifications are commonRequires degrees in life sciences, law, or regulatory fields; certifications like RAC are often preferred
Work EnvironmentPrimarily writes and edits technical documents remotely for medical device companiesFocuses on regulatory submissions, compliance, and communication with authorities, often remotely
Industry UsageUsed across medical device companies, biotech, and healthcare tech firmsCommon in medical device, pharmaceutical, and biotech industries

While both roles require knowledge of medical devices and regulatory standards, the Remote Medical Device Technical Writer primarily creates technical documentation, whereas the Remote Regulatory Affairs Specialist manages regulatory compliance and submissions. Both roles often work remotely and require relevant industry experience, but their core responsibilities differ significantly.

What are popular job titles related to Remote Medical Device Technical Writer jobs in Raleigh, NC? For Remote Medical Device Technical Writer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Medical Device Technical Writer jobs in Raleigh, NC look for? The top searched job categories for Remote Medical Device Technical Writer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Medical Device Technical Writer jobs? Cities near Raleigh, NC with the most Remote Medical Device Technical Writer job openings:
Remote Medical Device Technical Writer jobs near you

Manager, Audiology Technical Support Services

MED-EL Medical Electronics

Durham, NC • On-site, Remote

Full-time

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
The Manager, Audiology Support Services is a senior leadership role within MED-EL US Customer Experience, responsible for leading teams that provide high-quality support and troubleshooting for professional clinics, staff, and consumers across multiple communication channels. This role ensures exceptional service delivery for MED-EL's product portfolio, drives operational excellence, and fosters a collaborative, performance-oriented culture. The manager partners closely with senior leadership to align strategy, optimize processes, and uphold MED-EL's commitment to a world-class customer experience.
Job Description
Primary Responsibilities
Leadership
  • Align with senior and executive leadership to ensure clarity, focus, and execution of organizational goals.
  • Participate in strategic planning for MED-EL's short- and long-term success.
  • Position Audiology Support Services as a key contributor to MED-EL's customer experience mission.
  • Lead planning for budget, staffing, and departmental priorities.
  • Complete compliance, administrative, and people-management duties in a timely, professional manner.
  • Serve on cross-functional teams and committees as needed.
  • Partner with leadership to ensure seamless customer experience across functions and resolve issues promptly.
Service Delivery
  • Ensure high-quality, efficient audiology support services for all customer groups.
  • Deliver world-class support for new and existing product lines throughout their lifecycle.
  • Collaborate with leadership and teams to meet strategic goals and performance targets.
  • Ensure teams have the resources needed to meet service level standards using data, feedback, and projections.
  • Identify and communicate training needs related to non-clinical service delivery and support training rollout.
Oversight
  • Optimize service delivery through monitoring productivity, metrics, and digital tools to identify trends and opportunities.
  • Oversee departmental projects and manage change, ensuring team engagement and feedback during transitions.
Process
  • Establish and maintain procedures that support seamless, compliant customer operations.
  • Develop and maintain documentation for workflows, policies, and procedures, ensuring accessibility and accuracy.
  • Evaluate and refine processes to improve efficiency and scalability.
  • Engage supervisors and leads in developing and reviewing guidance and policy.
  • Collaborate with other departments to align business processes and resolve issues.
People & Culture
  • Lead hiring activities for Audiology Support Services.
  • Foster a professional, collaborative, performance-driven culture.
  • Lead the annual performance management process for the Audiology team.
  • Coach and develop supervisors and direct reports, providing backup coaching as needed.
  • Conduct regular one-on-ones, training, and performance feedback to support continuous improvement.
  • Support supervisors in talent development and retention, ensuring growth opportunities are available.
  • Empower supervisors and leads through delegated decision-making and ownership of responsibilities.
  • Coach the team on performance metrics, strengths, and their impact on customer outcomes.
  • Guide the team in resolving internal conflicts and collaborating effectively.
Alternate Responsibilities
  • Provide or coordinate clinically related training for new MED-EL personnel.
  • Support additional initiatives and projects as required.
Job Tasks
  • Provide timely updates to leadership and collaborate with other management roles.
  • Oversee nationwide customer support services, including coverage outside standard business hours.
  • Maintain flexibility to address staffing issues, business needs, and international support requirements.
  • Travel occasionally for on-site support, training, or business needs (less than 5%, anticipated if office-based, 15% anticipated if remote).
Job Requirements
Required Skill Sets
  • Embodies MED-EL values: Team Player, Valued Partner, Innovative, Performance Driven.
  • Expertise in hearing implants and related software strongly preferred.
  • Deep knowledge of medical devices, healthcare operations, FDA regulations, and HIPAA.
  • Experience in hearing/medical device contact centers and high-volume service environments preferred.
  • Highly organized with strong communication and stakeholder-management skills.
  • Ability to perform under pressure, including during audits and regulatory inspections.
  • Ability to quickly learn MED-EL tools (e.g., Five9, Navision, CRM).
  • Excellent customer service, written communication, and problem-solving skills.

Education & Professional Requirements
  • Advanced degree in Audiology with 5+ years of professional experience (clinical, academic, industry, or association).
  • 2+ years of leadership or supervisory experience, ideally in hearing implants, medical devices, or hearing aids.
  • Willingness to rapidly expand knowledge in customer service and contact center operations.
  • Skilled in workflow redesign and process optimization.
  • Hybrid schedule, if office based: 3 days in office, 2 days remote, with additional on-site presence as needed for meetings, training, or onboarding.

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