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Remote Medical Billing Rcm Jobs in Naperville, IL

Nationwide Credit & Collection Inc.

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Denial Management Specialist

Oak Brook, IL · Remote

$22 - $25/hr

... remote setting · Strong organizational skills Experience Preferred: · 2 years previous experience in medical denial management · Minimum of 1-year recent Epic experience with the Resolute/Billing ...

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Remote Medical Billing Rcm information

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$12

$20

$27

How much do remote medical billing rcm jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote medical billing rcm in Naperville, IL is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.55 per hour, depending on experience, location, and employer.

What is a remote medical billing RCM specialist?

Remote Medical Billing RCM (Revenue Cycle Management) professionals are specialists who manage and optimize the financial processes involved in healthcare billing from a remote location. Their responsibilities include submitting medical claims to insurance companies, following up on unpaid claims, verifying patient insurance coverage, and ensuring accurate coding and billing. By working remotely, they support healthcare providers in maintaining steady cash flow and compliance with industry regulations. These roles typically require knowledge of medical terminology, billing software, and healthcare regulations such as HIPAA. Remote work allows for flexibility while still providing essential support to healthcare organizations.

What skills and qualifications are needed to thrive as a remote medical billing RCM specialist?

A Remote Medical Billing RCM Specialist needs knowledge of medical billing procedures, coding standards (such as ICD-10, CPT, and HCPCS), and a background in healthcare administration or billing certification. Familiarity with billing software, electronic health records (EHR) systems, and claims management platforms is essential, often supplemented by certifications like Certified Professional Biller (CPB) or Certified Revenue Cycle Representative (CRCR). Attention to detail, organization, and strong communication skills help specialists resolve claim issues and interact effectively with patients and payers. These skills ensure accurate claim processing, timely reimbursements, and compliance with regulations—crucial for the financial health of healthcare practices.

What are common challenges faced by remote medical billing RCM specialists, and how can they be addressed?

Remote Medical Billing RCM (Revenue Cycle Management) professionals often encounter challenges such as keeping up with frequent changes in insurance policies, managing claim denials, and maintaining clear communication with healthcare providers and payers. Working remotely can add complexity, as team collaboration and access to sensitive data must be handled securely and efficiently. Staying organized with a robust workflow, leveraging secure billing software, and participating in regular virtual meetings can help address these challenges and ensure effective revenue cycle management.

What is the difference between Remote Medical Billing Rcm vs Remote Medical Coding Specialist?

AspectRemote Medical Billing RcmRemote Medical Coding Specialist
Primary RoleManaging billing processes, submitting claims, and ensuring payment collectionReviewing medical records and assigning appropriate codes for billing and documentation
Required CertificationsCPB, CPC, or similar billing certificationsCPC, CCS, or coding certifications
Work EnvironmentRemote or office-based, healthcare or billing companiesRemote or office-based, healthcare providers or coding companies
Industry UsageWidely used in healthcare billing and revenue cycle managementCommon in medical record documentation and coding departments

While both roles are essential in healthcare revenue cycle management, Remote Medical Billing Rcm focuses on submitting claims and collecting payments, whereas Remote Medical Coding Specialist concentrates on accurately coding medical records. They often collaborate but require different certifications and skill sets.

What are popular job titles related to Remote Medical Billing Rcm jobs in Naperville, IL?

For Remote Medical Billing Rcm jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Medical Billing Rcm jobs in Naperville, IL look for?

The top searched job categories for Remote Medical Billing Rcm jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Remote Medical Billing Rcm jobs?

Cities near Naperville, IL with the most Remote Medical Billing Rcm job openings:

Remote Medical Billing Rcm jobs near you
Infographic showing various Remote Medical Billing Rcm job openings in Naperville, IL as of June 2026, with employment types broken down into 1% Locum Tenens, 40% Full Time, 5% Part Time, 2% Temporary, 51% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,609 per year, or $20.5 per hour.

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Re-posted 7 days ago

Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847

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