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Remote Media Zoo Jobs (NOW HIRING)

Zoo

Technical Customer Support Specialist

Los Angeles, CA · On-site +1

$60K - $80K/yr

We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and ... media, community forums, and support tickets * Troubleshoot technical issues related to Zoo Design ...

Mondo

Digital Strategist

Baton Rouge, LA · Remote

$25K/mo

Remote Start Date: Mid-August Duration: Contract, 3 months (September - November), potential ... media budgets and optimize spend across Meta, LinkedIn, and Google SEM • Leverage Zapier for ...

All JobsMedia Zoo JobsRemote Media Zoo Jobs

Remote Media Zoo information

See salary details

$56.5K

$120.2K

$129K

How much do remote media zoo jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote media zoo in the United States is $120,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Media Zoo vs Remote Video Editor?

AspectRemote Media ZooRemote Video Editor
Required CredentialsPortfolio, basic editing skills, familiarity with editing softwarePortfolio, proficiency in editing tools, sometimes certifications
Work EnvironmentRemote, flexible hours, collaborative platformsRemote, project-based, deadline-driven
Industry UsageMedia agencies, content creators, marketing teamsFilm, advertising, online content production

Remote Media Zoo and Remote Video Editor roles both require strong editing skills and familiarity with editing software. While Remote Media Zoo often involves managing multiple media types and collaborative work, Remote Video Editors focus specifically on editing video content. Both roles are remote and industry-relevant, but their primary focus and typical tasks differ slightly.

What are the key skills and qualifications needed to thrive as a Remote Media Producer, and why are they important?

To thrive as a Remote Media Producer, you need expertise in multimedia content creation, video editing, and digital storytelling, typically supported by a relevant degree or industry experience. Proficiency with editing software such as Adobe Creative Suite, video conferencing tools, and digital asset management systems is highly valued. Strong communication, time management, and collaboration skills are essential for coordinating projects and engaging with clients or teams remotely. These skills enable the delivery of high-quality media content and ensure seamless production workflows in a virtual environment.

What is a Remote Media Zoo?

A Remote Media Zoo is a virtual platform or service that enables media professionals, such as journalists, broadcasters, and content creators, to conduct interviews, produce content, and collaborate from different locations. These platforms provide tools for remote recording, video conferencing, and content management, making it easier to create high-quality media without being physically present in a studio. Remote Media Zoos are particularly useful for live events, press junkets, and international collaborations, ensuring seamless communication and production across distances.

What are some common challenges faced by remote media production professionals at Media Zoo, and how can they be overcome?

Remote media production professionals at Media Zoo often navigate challenges such as coordinating with team members across different time zones, maintaining effective communication, and managing project deadlines without in-person supervision. To overcome these obstacles, it's important to utilize collaborative tools like project management software, maintain regular check-ins via video calls, and establish clear expectations with your team. Building strong remote work habits and actively participating in team discussions can help ensure projects stay on track and foster a sense of connection despite the physical distance.
More about Remote Media Zoo jobs
What cities are hiring for Remote Media Zoo jobs? Cities with the most Remote Media Zoo job openings:
What are the most commonly searched types of Media Zoo jobs? The most popular types of Media Zoo jobs are:
What states have the most Remote Media Zoo jobs? States with the most job openings for Remote Media Zoo jobs include:
What job categories do people searching Remote Media Zoo jobs look for? The top searched job categories for Remote Media Zoo jobs are:
Remote Media Zoo jobs near you
Infographic showing various Remote Media Zoo job openings in the United States as of July 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution, with an average salary of $120,163 per year, or $57.8 per hour.

Technical Customer Support Specialist

Zoo

Los Angeles, CA • On-site, Remote

$60K - $80K/yr

Full-time

Posted 28 days ago

Job description

About Us
Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engineering workflows, helping teams design, iterate, and manufacture products faster than ever before. We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and incubated by Embedded Ventures in 2021.
About You
We're looking for curious, innovative, and ambitious self-starters to join our growing team to help us bring our mission to life. We think you'll thrive on our team if you're:
  • Curious at your core, with an eagerness to learn and do things differently
  • Customer-focused, always thinking about ways to improve the user experience
  • Able to operate autonomously and work asynchronously, while also being an effective team player

About The Role
We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and Zookeeper. You'll be the first point of contact for customers, helping them troubleshoot issues, answer product questions, and guide them through best practices. This role is ideal for someone who enjoys solving technical problems, communicating clearly, and working closely with both customers and product teams. You'll play a critical role in shaping the customer experience while helping improve our products through direct user feedback.
What You'll Do
  • Serve as the primary point of contact for customer questions across email, social media, community forums, and support tickets
  • Troubleshoot technical issues related to Zoo Design Studio, CAD workflows, file imports/exports, and AI-assisted Zookeeper features
  • Investigate customer-reported bugs, gather reproduction steps, and partner with engineering to resolve issues
  • Escalate complex technical issues while maintaining clear communication with customers
  • Create and maintain support documentation, FAQs, tutorials, and knowledge base articles
  • Identify common customer pain points and proactively recommend product improvements
  • Assist customers with onboarding, account management, subscriptions, and licensing questions
  • Monitor support metrics and help improve response times and customer satisfaction
  • Act as the voice of the customer by providing structured feedback to Product and Engineering teams
What You'll Need
  • 2+ years of experience in customer support, technical support, customer success, or a similar customer-facing role
  • Experience supporting SaaS, developer tools, engineering software, or CAD products
  • Exceptional written and verbal communication skills
  • Strong problem-solving skills and attention to detail
  • Ability to explain technical concepts in a clear and approachable way
  • Comfortable learning new software and troubleshooting technical issues independently
  • Highly organized with the ability to manage multiple customer conversations simultaneously
  • Empathy for users and a passion for delivering excellent customer experiences
Nice to Have
  • Familiarity with mechanical design, manufacturing, 3D modeling, or engineering workflows
  • Experience creating technical documentation, tutorials, or help center content
  • Exposure to AI-powered products or technical software applications

The salary range for this role is provided below. The final offer will depend on multiple factors including candidate experience, skills, expertise, and market data. Compensation may vary by geography. In addition to salary, we offer competitive equity as well as a full benefits package which may vary by geography as well.
Salary Range
$60,000-$80,000 USD
Zoo is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Zoo team is made up of incredibly talented and unique individuals from across the globe. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Veteran status, age, or any other trait that unfairly targets a group of people. We encourage everyone interested in our mission to apply!

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