Remote Mdt Coordinator Jobs (NOW HIRING)

PCN Care Coordinators play an important role providing extra time, capacity and expertise to support patients to be actively involved in managing their care and supported to make the choices that are right for them. Working closely with GPs, GP practice teams and other health and care professionals and organisations involved in care, they act as a central point of contact for patients.

Please note that the role of a care coordinator is not a clinical role.

The following are the core responsibilities of the PCN Care Coordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• To identify cohorts of patients and signpost to the relevant services.
• To support the coordination and administration of all Meridian clinics i.e. Weight Management, Menopause & Pain Management sessions.
• Adhoc administration tasks and clinic booking for GP practices.
• Ensuring patients records are updated and correctly coded.
• Support the coordination and administration of MDT meetings, taking and distributing minutes, bringing information and feedback to others where needed within Meridian PCN.
• Administrative support for all PCN Projects.
• To reduce administrative burden on GPs and other clinicians.
• To attend the MAF (Multi Agency Forum) meetings when needed and have information ready for this
• Check coding is correct in SystmOne & Emis
• Begin the Patient Passport with Proactive Neighbourhood Patients

This list is not exhaustive.

Our PCN

The Meridian PCN is a collaboration of six GP surgeries across Cambridgeshire and North Hertfordshire; supporting a patient population of +48,000.

• Bourn Surgery
• Comberton & Eversden Surgery
• Harston Surgery
• Orchard Surgery - Melbourn
• Roysia Surgery - Royston
• Monkfield Medical Practice - Cambourne

Our Vision

We aim to provide high quality services adhering to principles of best practice, promoting equal opportunities and working positively with diversity. We ask our staff to treat patients they’d want their family members to be treated.

We are hoping successful applicants will help us create new ways of working with partner organisations we need someone highly motivated, keen to help shape how communication can be improved between partner organisations to improve patient care.

Although this is predominantly a remote working role, you will be expected to attend in person, mandatory monthly team meetings, PCN Meetings, our practices on occasion and as part of your role travel within our community to patients homes. You may also be asked to support at a group session at short notice. Due to the locations of our surgeries it is essential that you have access to your own transport.

It is also essential that candidates applying have primary care experience, community experience is also desirable.

This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to promote and embed a personalised care approach.

You must be able to work independently as well as part of a team, be a forward thinking, caring & dedicated A reliable and person-focused individual who enjoys working with a wide range of people. You will have a strong working knowledge of Office 365 programs and general IT, good written and verbal communication skills and proven strong organisational and time management skills.As this is an evolving role, we are looking for highly motivated and proactive applicants with a flexible can-do attitude, keen to work and learn as part of a team, and who will be committed to providing patients and practices with high quality support.

• Good general education including core level of Maths and English

• Acts with integrity
• Honest and transparent
• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

• Disclosure Barring Service (DBS) check
• Access to own transport and the ability to travel between service sites/locality on a regular basis

• Evidence of administrative skills and robust record keeping.
• Experience of coordinating and liaising with multiple stakeholders to meet specified outcomes.
• Experience preparing plans and reporting progress against KPIs and other metrics.
• Experience in Primary Care

• Knowledge of General Practice & Community experience

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office 365 and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

• EMIS / SystmOne knowledge

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Meridian Primary Care Network

25 Alms Hill

Bourn

Cambridgeshire

CB23 2SH

United Kingdom