The Behavioral Health Phone Counselor I will respond to inquiries from callers in a timely ... Must be able to work in a remote Team environment. PHYSICAL AND MENTAL DEMANDS: While performing ...
The Behavioral Health Phone Counselor I will respond to inquiries from callers in a timely ... Must be able to work in a remote Team environment. PHYSICAL AND MENTAL DEMANDS: While performing ...
Coder II, (Hospital Billing/Inpatient Coding) Revenue Integrity/Coding, Days, Fully Remote
Louisville, KY · On-site +1
This position offers a fully remote work opportunity. Employees in this role must reside in one of ... Three years coding in healthcare setting * One of: CCA or CCS or CIC-ICD or COC or CPC or RHIA or ...
Coder II, (Hospital Billing/Inpatient Coding) Revenue Integrity/Coding, Days, Fully Remote
Louisville, KY · On-site +1
This position offers a fully remote work opportunity. Employees in this role must reside in one of ... Three years coding in healthcare setting * One of: CCA or CCS or CIC-ICD or COC or CPC or RHIA or ...
New increased hourly compensation : insurance sessions now pay 40% - 57% more in select states ... Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week * No ...
Quick apply
New increased hourly compensation : insurance sessions now pay 40% - 57% more in select states ... Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week * No ...
Remote EDI Project Manager for Healthcare Claims
Frankfort, KY · Remote
$60 - $70/hr
A leading consulting firm is seeking a Project Manager to oversee EDI initiatives in claims ... Ideal candidates will have a strong background in healthcare and effective communication skills to ...
Remote EDI Project Manager for Healthcare Claims
Frankfort, KY · Remote
$60 - $70/hr
A leading consulting firm is seeking a Project Manager to oversee EDI initiatives in claims ... Ideal candidates will have a strong background in healthcare and effective communication skills to ...
The ideal candidate will have a Master's/Doctorate degree in a relevant field and at least 3 years ... Benefits include a health stipend, access to CEU courses, and no payment delays for sessions. #J ...
The ideal candidate will have a Master's/Doctorate degree in a relevant field and at least 3 years ... Benefits include a health stipend, access to CEU courses, and no payment delays for sessions. #J ...
Remote Financial Analyst - AI Trainer ($50-$60 per hour)
Fredonia, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Financial Analyst - AI Trainer ($50-$60 per hour)
Fredonia, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
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Harrodsburg, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Investment Analyst - AI Trainer ($50-$60 per hour)
Harrodsburg, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Investment Analyst - AI Trainer ($50-$60 per hour)
Fredonia, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Investment Analyst - AI Trainer ($50-$60 per hour)
Fredonia, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Part Time Hybrid Health Information Specialist I
Danville, KY · On-site +1
$82.10K - $82.50K/yr
... remote work as business needs allow. This role plays a critical part in ensuring the timely ... healthcare organization. Key Responsibilities Responsibilities include, but are not limited to:
Part Time Hybrid Health Information Specialist I
Danville, KY · On-site +1
$82.10K - $82.50K/yr
... remote work as business needs allow. This role plays a critical part in ensuring the timely ... healthcare organization. Key Responsibilities Responsibilities include, but are not limited to:
... health services-including counseling, medication management, and psychological testing-to ... With six physical clinics in Virginia and remote services available in 13 additional states, we ...
... health services-including counseling, medication management, and psychological testing-to ... With six physical clinics in Virginia and remote services available in 13 additional states, we ...
... health services-including counseling, medication management, and psychological testing-to ... With six physical clinics in Virginia and remote services available in 13 additional states, we ...
... health services-including counseling, medication management, and psychological testing-to ... With six physical clinics in Virginia and remote services available in 13 additional states, we ...
Licensed Professional Clinical Counselor (LPCC) - Telehealth
Ford, KY · Remote
$83 - $95/hr
Health insurance guidance available through Stride Health Qualifications: * Masters or Doctorate in ... Remote
Quick apply
Licensed Professional Clinical Counselor (LPCC) - Telehealth
Ford, KY · Remote
$83 - $95/hr
Health insurance guidance available through Stride Health Qualifications: * Masters or Doctorate in ... Remote
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Fort Campbell, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
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$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote lead financial analyst - ai trainer ($50-$60 per hour)
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$50 - $60/hr
... in progress, or completed Masters and/or Ph D is is preferred but not required Note: Payment is made via Pay Pal. We will never ask for any money from you. Pay Pal will handleany currency conversions ...
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$50 - $60/hr
... in progress, or completed Masters and/or Ph D is is preferred but not required Note: Payment is made via Pay Pal. We will never ask for any money from you. Pay Pal will handleany currency conversions ...
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$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Senior Financial Analyst - AI Trainer ($50-$60 per hour)
Elkhorn City, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
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Elizabethtown, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Elizabethtown, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Owensboro, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Owensboro, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Radcliff, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Radcliff, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handleany currency conversions ...
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Erlanger, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions ...
Remote Equity Research Analyst - AI Trainer ($50-$60 per hour)
Erlanger, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions ...
Remote senior financial analyst - ai trainer ($50-$60 per hour)
Ravenna, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or Ph D is is preferred but not required Note: Payment is made via Pay Pal. We will never ask for any money from you. Pay Pal will handleany currency conversions ...
Remote senior financial analyst - ai trainer ($50-$60 per hour)
Ravenna, KY · Remote
$50 - $60/hr
... in progress, or completed Masters and/or Ph D is is preferred but not required Note: Payment is made via Pay Pal. We will never ask for any money from you. Pay Pal will handleany currency conversions ...
Remote Masters In Health Informatics information
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
LifePoint Health rating
5.9
Based on 257 frontline employees who took The Breakroom Quiz
740th of 864 rated healthcare providers
Job description
Job Description
Phone Counselor- Behavioral Health
Job Type: Full-Time (Remote) SUN-THURS 12pm-8:30pm EST or FRI-MON 1:30pm-12:00am EST
Your experience matters
We are a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Phone Counselor joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
POSITION SUMMARY:
The Behavioral Health Phone Counselor I will respond to inquiries from callers in a timely, professional and effective manner based on the guidelines of the products that they support.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
KNOWLEDGE, SKILLS & ABILITIES:
PHYSICAL AND MENTAL DEMANDS:
While performing the duties of this job, the Team Member is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The Team Member must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position may require annual dexterity and/or frequent use of the computer, telephone, 10-key calculator, office machines (copier, scanner, fax).
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Phone Counselor- Behavioral Health
Job Type: Full-Time (Remote) SUN-THURS 12pm-8:30pm EST or FRI-MON 1:30pm-12:00am EST
Your experience matters
We are a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Phone Counselor joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
POSITION SUMMARY:
The Behavioral Health Phone Counselor I will respond to inquiries from callers in a timely, professional and effective manner based on the guidelines of the products that they support.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.
- Answer inbound customer calls based on department service level goals.
- Communicate with callers and address their concerns in a satisfactory manner.
- Accurately collect and perform data entry of all required caller information, following processes and protocols outlined for the products they support.
- Use professional communication etiquette and listening skills to assist and build rapport with callers.
- Build a safe and trustworthy environment for callers by utilizing both scripted and non-scripted communication methods.
- De-escalate situations involving dissatisfied callers offering assistance and support.
- Utilize and maneuver between different software systems.
- Assist with maintaining accurate and up to date information in all documentation systems.
- Meet specified goals and objectives as assigned by management regularly.
- Always maintain confidentiality of account information.
- Provide exceptional customer service to all callers.
- Escalate any problems that may arise to management.
- Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
- Adhere to the prescribed policies and procedures as outlined in the Work from Home Requirements and Call Center Guidelines.
- Maintain awareness of and actively participate in the Corporate Compliance Programs.
- Assist with other projects as assigned by management.
- Regular and reliable schedule adherence is required.
KNOWLEDGE, SKILLS & ABILITIES:
- Education: Bachelor's degree in Psychology, Social Work, or a related field. (Experience will be considered in lieu of education) .
- Experience: 2 years previous experience working with case management, crisis intervention, and call centers preferred.
- Certifications & Licenses: N/A
- Skills and Abilities:
- Positive attitude and ability to work well with others.
- Professional, articulate communication style.
- Ability to multi-task in several computer applications while holding a conversation with a client.
- Enjoy working in a fast-paced environment while maintaining a professional attitude.
- Limited restrictions on availability, must be able to work weekends and holidays.
- Demonstrates ability to communicate effectively (both oral and written).
- Excellent interpersonal skills with an orientation towards professionalism and customer service.
- Excellent attention to detail and data entry accuracy required.
- Flexibility to quickly adapt to any new business environment.
- Must be able to work in a remote Team environment.
PHYSICAL AND MENTAL DEMANDS:
While performing the duties of this job, the Team Member is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The Team Member must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position may require annual dexterity and/or frequent use of the computer, telephone, 10-key calculator, office machines (copier, scanner, fax).
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage -tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
What LifePoint Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About LifePoint Health
Sourced by ZipRecruiter
Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Brentwood, TN, US
Year founded
1999