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Remote Manufacturing Technical Writer Jobs in Utah

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... manufacturing. Job Title AI Deployment Engineer The AI Deployment Engineer will support the AI and ... The successful candidate must have professional experience developing applications, writing and ...

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... manufacturing. Job Title AI Deployment Engineer The AI Deployment Engineer will support the AI and ... The successful candidate must have professional experience developing applications, writing and ...

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Remote Manufacturing Technical Writer information

What is a remote manufacturing technical writer?

A Remote Manufacturing Technical Writer is a professional who creates clear and detailed documentation related to manufacturing processes, equipment, and procedures while working from a location outside of the traditional office or factory setting. They collaborate with engineers, production staff, and subject matter experts to develop user manuals, standard operating procedures, training materials, and product specifications. These writers use their technical knowledge and writing skills to ensure information is accurate, accessible, and easy to understand for various audiences. Remote positions allow for flexibility and often require strong communication and time management skills to coordinate with teams across different locations.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical writer, and why are they important?

To thrive as a Remote Manufacturing Technical Writer, you need a solid understanding of manufacturing processes, excellent written communication skills, and typically a degree in technical writing, engineering, or a related field. Familiarity with documentation tools like Adobe FrameMaker, Microsoft Word, and content management systems, as well as experience with ISO or industry-specific standards, is highly valuable. Strong attention to detail, self-motivation, and the ability to collaborate virtually with engineers and subject matter experts are essential soft skills. These skills ensure the creation of accurate, user-friendly documentation that supports manufacturing operations and meets regulatory requirements in a remote work environment.

How does a remote manufacturing technical writer effectively collaborate with engineering and production teams despite working offsite?

Remote Manufacturing Technical Writers typically use a mix of video conferencing, project management tools, and collaborative document platforms to stay connected with engineering and production teams. Regular virtual meetings, asynchronous feedback loops, and scheduled check-ins ensure writers can gather accurate technical information and clarify complex processes. Building strong relationships with subject matter experts is key, so proactive communication and responsiveness are vital. Being remote, writers must also be adept at managing their own schedules and navigating potential time zone differences to meet project deadlines.

What is the difference between Remote Manufacturing Technical Writer vs Remote Manufacturing Process Engineer?

AspectRemote Manufacturing Technical WriterRemote Manufacturing Process Engineer
Required CredentialsBachelor's in technical communication, engineering, or related field; certifications like Certified Professional Technical Communicator (CPTC)Bachelor's or higher in engineering, manufacturing, or industrial technology; certifications like Six Sigma or Lean Manufacturing
Work EnvironmentPrimarily remote, collaborating with engineering and production teamsPrimarily remote or on-site, focusing on process design and optimization
Industry UsageUsed across manufacturing sectors for documentation and trainingUsed for process improvement, quality control, and production efficiency

While both roles support manufacturing operations, the Remote Manufacturing Technical Writer focuses on creating clear documentation and manuals, whereas the Remote Manufacturing Process Engineer concentrates on designing and improving manufacturing processes. Both roles often collaborate but serve distinct functions within the industry.

What are the most commonly searched types of Manufacturing Technical Writer jobs in Utah?

The most popular types of Manufacturing Technical Writer jobs in Utah are:

What cities in Utah are hiring for Remote Manufacturing Technical Writer jobs?

Cities in Utah with the most Remote Manufacturing Technical Writer job openings:

National BAS Field Service Operations Manager

Kelso Building Services

Ogden, UT โ€ข Remote

Full-time

Posted 22 days ago


Key responsibilities

  • Oversee and ensure the operational performance, quality, and profitability of KBS Building Automation Systems field service operations across the United States.

  • Develop, implement, and maintain national BAS service standards, processes, and tools to deliver a consistent service experience and support regional teams.

  • Coordinate and manage resources for complex BAS service issues, including troubleshooting, repairs, and customer support, across multiple levels of technical escalation.


Job description

Travel: Approximately 30–50%, based on business requirements

 

Position Summary

The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.

This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.

The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.

The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.

Key Responsibilities

  1. National BAS Field Service Operations
  2. Field Technician Leadership & Development
  3. BAS Service Standards
    1. Develop and maintain KBS national BAS service standards covering
    2. Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
  4. Kelso Connected & Remote Operations Integration
  5. BAS Service Agreement Execution
  6. Service Agreement Transition & Customer Onboarding
  7. BAS Technical Escalation
    1. Serve as a national operational escalation point for complex BAS service issues.
    2. Coordinate appropriate resources involving:
    3. Level 1 – Field Technician
      1. Routine troubleshooting, maintenance, repair, and customer support.
    4. Level 2 – Senior BAS Specialist
      1. Advanced troubleshooting, programming, networking, integration, and system diagnostics.
    5. Level 3 – National Technical Resources
      1. Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
    6. Manufacturer Support
    7. Multi-Manufacturer BAS Capability
    8. Repair & Small Project Conversion
    9. Problem → Cause → Recommended Solution → Customer Benefit
    10. Quality Assurance
    11. Customer Experience
    12. Operational & Financial Performance
    13. Workforce Planning
    14. Warranty-to-Service Conversion
    15. BAS OT Cybersecurity Coordination
    16. Systems & Tools

Qualifications

Required

  • 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
  • 5+ years of service operations, project operations, technical leadership, or management experience.
  • Strong understanding of BAS service operations and field-service delivery.
  • Demonstrated experience managing technicians or technical teams.
  • Strong understanding of HVAC systems and control sequences.
  • Experience troubleshooting complex BAS systems.
  • Ability to manage multiple priorities across multiple geographic markets.
  • Strong leadership and communication skills.
  • Strong customer-facing skills.
  • Ability to travel nationally as required.

Preferred

  • 10+ years of BAS industry experience.
  • Experience managing multi-location or regional/national BAS operations.
  • Niagara certification.
  • Manufacturer certifications from one or more major BAS platforms.
  • Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
  • Experience with remote BAS operations.
  • Experience with BAS service agreements.
  • Familiarity with FDD, analytics, energy management, and smart-building technologies.
  • Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
  • Familiarity with BAS OT cybersecurity concepts and industry best practices.