Job Title: AI QA Analyst
Location: 100% Remote
Type: Long-Term Contract
Compensation: Negotiable, W-2 or C2C
Work Model: Remote - offsite
Hours: 40 hours a week
Security Clearance: No clearance but must pass background check which will include credit check
Ideal Candidate Profile
A highly technical analyst who understands both modern software engineering and AI systems. This individual can independently assess whether an AI solution is accurate, secure, explainable, compliant, observable, and ready for production. They serve as the organization's independent quality authority for AI-powered solutions and help establish confidence in enterprise AI deployments before release to production.
Responsibilities
โข Establish and execute quality, validation, certification, and production readiness processes for AI-powered SDLC and enterprise automation solutions
โข Develop and implement evaluation frameworks measuring accuracy, relevance, groundedness, completeness, hallucination rates, retrieval quality, recommendation quality, and user satisfaction
โข Validate Retrieval-Augmented Generation (RAG) solutions utilizing Azure AI Search, Azure AI Foundry, LangChain, LangGraph, and enterprise repositories
โข Perform architecture reviews and quality assessments for AI solutions deployed on Azure services such as Containers, Functions, Databricks, SQL, Cosmos DB
โข Evaluate AI orchestration workflows including prompt execution, agent routing, tool calling, guardrails, retrieval pipelines, and human-in-the-loop processes
โข Validate security, governance, auditability, and compliance controls, including integrations with Entra ID, RBAC, managed identities, Key Vault, and data policies
โข Create production readiness checklists covering observability, monitoring, resiliency, recoverability, and operational support
โข Analyze traces, logs, metrics, and telemetry data to identify quality concerns and improvement opportunities
โข Collaborate with development teams for remediation of quality, security, and performance issues before deployment
โข Generate certification reports, scorecards, dashboards, and executive summaries for leadership review
โข Drive continuous improvements to validation methodologies, testing strategies, and evaluation frameworks
โข Lead certification and production readiness reviews for internal developer portals and platform initiatives
Requirements
โข Bachelor's Degree in Computer Science, Software Engineering, Data Science, AI, or related field
โข 5+ years of experience in software quality engineering, platform engineering, software development, or related roles
โข 2+ years working directly with Generative AI, LLMs, RAG architectures, AI agents, or AI applications
โข Strong understanding of AI evaluation methodologies including accuracy testing and hallucination detection
โข Experience with Azure AI Foundry, Azure OpenAI, LangChain, LangGraph, LangSmith, or similar frameworks
โข Familiarity with cloud-native architectures and Azure services (Container Apps, Functions, Databricks, SQL, Key Vault, Cosmos DB)
โข Experience supporting enterprise developer platforms and self-service engineering capabilities
โข Skilled in designing automated test strategies, regression testing, and certification processes
โข Strong analytical, troubleshooting, and documentation skills
โข Excellent stakeholder engagement and communication abilities
Preferred Qualifications
โข Experience building or validating enterprise AI agents and multi-agent systems
โข Knowledge of AI observability and evaluation platforms like LangSmith
โข Familiarity with knowledge retrieval solutions, embeddings, and semantic search
โข Background in AI governance, Responsible AI, and compliance frameworks
โข Experience working in regulated industries such as healthcare, finance, or insurance
โข Proficiency with Azure DevOps, GitHub, and SDLC tooling
โข Knowledge of identity management concepts including Entra ID and RBAC
โข Ability to produce quality scorecards, dashboards, and KPI reports
System One, and its subsidiaries including Joulรฉ and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M1
#LI-CB3
Ref: #851-Rockville-S1