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Remote Manager Localization Jobs in California (NOW HIRING)

Manage voice talent and localization vendor relationships including scheduling, remote coaching of recording sessions all over the world, preparing localization orders, coordinating feedback between ...

Our AI-powered localization platform helps companies manage both software and marketing content ... This is a full-time, remote position. Please note that we do not engage on a B2B or contractor ...

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IVR Audio and Localization Specialist

PTP

Sacramento, CA • On-site, Remote

Full-time

Re-posted 10 days ago


Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a IVR Audio and Localization Specialist to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
  • Manage a large corpus of multilingual audio IVR prompts.
  • QA, edit and post-process multi-lingual audio files.
  • Manage voice talent and localization vendor relationships including scheduling, remote coaching of recording sessions all over the world, preparing localization orders, coordinating feedback between the vendors and the PTP team, managing an IVR Style Guide and maintaining glossaries of vocabularies.
  • Help gather customer requirements and assist with human/computer IVR dialogue design and localization.

Requirements
  • Strong background in linguistics and the principles of conversational dialogue
  • Close attention to detail at the level of a copy editor. Rigorous attention to diacritical marks and spelling is a must.
  • Strong communication skills and the ability to formulate questions to the vendors in a manner that will be easy for them to understand and answer.
  • Solid experience working with Microsoft Office (Word and Excel).
  • Flexibility regarding ability to attend conference calls at odd hours.

Desired
  • Fluency in non-English languages
  • IVR (VUI) design experience
  • Library science/cataloging experience
  • Copy editing experience
  • Audio editing experience

PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004