ZipRecruiter

Log In

2

Remote Manager End User Computing Jobs in Canton, GA

Omnissa

Corporate Account Executive

Atlanta, GA · On-site +1

$108K - $180K/yr

Experience selling or working knowledge of End User Computing solutions (e.g., VDI, UEM, DaaS ... Hybrid or Remote Education: Bachelor's Degree preferred, or equivalent combination of education and ...

Printpack

Information System Manager

Atlanta, GA · On-site +1

This role also develops and delivers end-user training and support programs to drive system ... Position qualifies for 100% remote policy at Printpack * Work performed primarily in an office ...

Cerbo OptiMantra

Sr. Product Manager

Atlanta, GA · Remote

$121K - $160K/yr

Strong UX and UI sensibility: you evaluate designs critically, advocate for the end user, and know ... Clear, sharp writer: remote team, async-first--writing is how decisions get made here Bonus Points

Cerbo OptiMantra

Sr. Product Manager

Atlanta, GA · Remote

$129K - $170K/yr

Strong UX and UI sensibility: you evaluate designs critically, advocate for the end user, and know ... Clear, sharp writer: remote team, async-first--writing is how decisions get made here Bonus Points

Sbdinc

Market Manager - Atlanta, GA

Atlanta, GA · Remote

$105K - $169K/yr

Market Manager, Atlanta, GA - Remote/Field Based Come build your career. It takes great people to ... Establish, develop and maintain key relationships with end-user partners through product and ...

Turnitin, LLC

UX Writer (USA Remote)

Atlanta, GA · On-site +1

... the end-to-end product development process. You will collaborate closely with product and ... The UX Writer will work closely with designers, researchers, product managers, and other ...

New

Turnitin, LLC

UX Writer (USA Remote)

Atlanta, GA · Remote

... the end-to-end product development process. You will collaborate closely with product and ... The UX Writer will work closely with designers, researchers, product managers, and other ...

New

Acuity Inc.

Marketing Manager

Atlanta, GA · On-site +1

... End User Focus * Manage brand positioning, messaging frameworks, and guidelines to ensure value is ... Remote/flex position with occasional travel required We value diversity and are an equal ...

next page

Showing results 1-20

All JobsEnd User Computing JobsRemote Manager End User Computing JobsRemote Manager End User Computing Jobs in Canton, GA

Remote Manager End User Computing information

See Canton, GA salary details

$70.8K

$113.4K

$148.2K

How much do remote manager end user computing jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote manager end user computing in Canton, GA is $113,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $110,000.00 per year, depending on experience, location, and employer.

How does a remote manager end user computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What does a remote manager end user computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

What are the key skills and qualifications needed to thrive as a remote manager end user computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.
What job categories do people searching Remote Manager End User Computing jobs in Canton, GA look for? The top searched job categories for Remote Manager End User Computing jobs in Canton, GA are:
What cities near Canton, GA are hiring for Remote Manager End User Computing jobs? Cities near Canton, GA with the most Remote Manager End User Computing job openings:
Remote Manager End User Computing jobs near you
Infographic showing various Remote Manager End User Computing job openings in Canton, GA as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Temporary. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $113,385 per year, or $54.5 per hour.

End User Services Manager (Microsoft O365)

TruSummit Solutions, LLC

Atlanta, GA • Remote

$119K/yr

Full-time

Posted 3 days ago

New

Job description

End User Services Manager

Reports To: Director, Digital Experience & Application Reliability
Leadership Level: People Manager
Travel: Approximately 20%
Work Authorization Requirement: Must be a U.S. Citizen or Green Card holder.
Candidates requiring current or future visa sponsorship (including H-1B, TN, OPT/CPT, or other employment authorization sponsorship) are not eligible for this position.
Location Requirement: This position offers a hybrid work environment. Candidates must reside within 90 minutes of one of the following locations and be available for occasional on-site support and collaboration.

  • Buckeye, Arizona
  • Lawrenceville, Georgia (Atlanta area)
  • De Soto, Kansas
  • Erie, Pennsylvania
  • Dallas, Texas
  • Orlando, Florida
  • Pleasant Prairie, Wisconsin
About the Role

We are seeking an experienced End User Services Manager to lead our IT support organization and deliver an exceptional technology experience for employees across the business.

This leadership role oversees the people, processes, and service standards that power end-user support and drive continuous improvement across service delivery. You'll lead a high-performing support team, ensuring employees can successfully adopt and utilize core business technologies, including Microsoft 365, SharePoint, Jira, enterprise applications, and internally developed business solutions.

Success in this role requires a strong servant leader who can coach teams, establish operational excellence, improve service delivery, leverage data to drive decisions, and champion an outstanding end-user experience. You'll collaborate across Infrastructure, Security, Application Services, and Human Resources to ensure technology empowers employees to do their best work.

Key ResponsibilitiesTeam Leadership & People Development

  • Lead, mentor, and develop a high-performing End User Services team.

  • Foster a culture of accountability, collaboration, customer service, and continuous improvement.

  • Establish clear performance expectations, provide coaching, and support employee growth.

  • Remove roadblocks and empower team members to succeed.

End User Support & Service Delivery

  • Ensure employees receive timely, professional, and high-quality technical support.

  • Oversee ticket management processes, service level agreements (SLAs), escalation procedures, and support standards.

  • Manage Tier 1 support operations across Microsoft 365, SharePoint, Jira, enterprise applications, and internally developed business systems.

  • Continuously improve the overall employee technology experience.

Employee Technology Onboarding

  • Own the end-to-end technology onboarding experience for new employees.

  • Partner with Human Resources and IT teams to ensure equipment, access provisioning, onboarding documentation, and training resources are prepared prior to employee start dates.

  • Create a consistent, seamless onboarding process that drives productivity from day one.

Service Metrics & Operational Excellence

  • Develop and maintain dashboards measuring:

    • Ticket volume

    • SLA performance

    • Backlog trends

    • Escalation rates

    • Reopened tickets

    • Team performance

  • Analyze support metrics to identify trends, improve efficiency, and enhance customer satisfaction.

  • Present operational insights and recommendations to IT leadership.

Continuous Improvement & Automation

  • Drive initiatives that reduce repetitive support requests through automation, self-service capabilities, and process improvements.

  • Create and maintain knowledge base documentation, user guides, and training materials.

  • Identify recurring issues and partner with technical teams to eliminate root causes.

  • Champion operational efficiency through ITSM best practices and workflow automation.

Cross-Functional Collaboration

  • Partner closely with Infrastructure, Security, Application Development, and Business Systems teams to resolve complex technical issues.

  • Serve as the escalation point when support requests uncover application defects or systemic issues.

  • Represent the voice of the end user by providing feedback, trends, and improvement recommendations to technology teams.

Qualifications
  • 5+ years of experience leading an enterprise IT Service Desk, End User Services, or Technical Support organization.
  • 3+ years of direct people leadership experience, including coaching, performance management, hiring, and career development.
  • Strong experience administering and supporting the Microsoft 365 ecosystem, including:
    • Exchange Online
    • Microsoft Teams
    • SharePoint Online
    • OneDrive for Business
    • Microsoft Office applications
    • Microsoft Entra ID (Azure Active Directory)
  • Hands-on experience with enterprise identity and access management, including user provisioning, group management, permissions, and role-based access controls.
  • Strong knowledge of Windows desktop administration, endpoint troubleshooting, and enterprise end-user computing environments.
  • Experience supporting enterprise collaboration platforms and productivity technologies.
  • Experience administering or managing IT Service Management (ITSM) platforms such as Jira Service Management, ServiceNow, Freshservice, or Zendesk.
  • Strong understanding of Incident, Problem, Change, Request, Knowledge, and Asset Management processes.
  • Experience creating and managing Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs).
  • Experience managing software deployments, endpoint lifecycle management, and device provisioning.
  • Experience working within hybrid Active Directory and cloud-first Microsoft environments.
  • Understanding of enterprise networking fundamentals, including DNS, DHCP, VPN connectivity, wireless networking, and remote access technologies.
  • Experience supporting printers, conference room technology, mobile devices, and peripheral hardware in a corporate environment.
  • Ability to troubleshoot complex application, authentication, and infrastructure-related issues while coordinating with Infrastructure, Security, and Application Development teams.
Operational & Leadership Experience
  • Proven experience building high-performing service desk or end-user support teams.
  • Strong understanding of ITIL v4 principles and enterprise service management best practices.
  • Demonstrated success improving customer satisfaction (CSAT), reducing ticket backlog, and increasing first-call resolution.
  • Experience implementing automation, self-service portals, workflow improvements, and knowledge management initiatives.
  • Ability to analyze operational metrics and identify trends to improve service quality and operational efficiency.
  • Experience partnering with Security, Infrastructure, Application Development, and Human Resources teams on enterprise technology initiatives.
  • Excellent executive communication and stakeholder management skills with the ability to present service metrics, operational insights, and strategic recommendations to senior leadership.

  • This role is a Remote/Telecommute position with the ability to travel up to 20%

Preferred Certifications
  • ITIL Foundation v4
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft 365 Certified: Administrator Expert
  • Microsoft Certified: Identity and Access Administrator
  • Microsoft Certified: Modern Desktop Administrator
  • Jira Service Management Administration
  • CompTIA Network+
  • CompTIA Security+
  • Project Management Professional (PMP) or Certified ScrumMaster (CSM)

TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.

Powered by JazzHR

X5AS8MEhcG