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Remote Mainframe Operator Jobs in Philadelphia, PA

Help Desk Analyst - Trenton, NJ(Remote)

Trenton, NJ · On-site +1

$20.50 - $28/hr

... AOC mainframe systems will be provided. • Experience using Microsoft Excel, Word and Visio • ... day-to-day operating environment, available tools, and applications. • Maintain a working ...

Remote Mainframe Operator information

See Philadelphia, PA salary details

$10

$53

$73

How much do remote mainframe operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote mainframe operator in Philadelphia, PA is $53.86, according to ZipRecruiter salary data. Most workers in this role earn between $47.55 and $61.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Mainframe Operator vs Remote Data Center Technician?

AspectRemote Mainframe OperatorRemote Data Center Technician
CredentialsMainframe certifications, IT experienceNetworking, hardware, and server certifications
Work EnvironmentData centers, mainframe rooms, remote monitoringData centers, server rooms, remote troubleshooting
Industry UsageFinancial, government, large enterprisesTelecom, hosting providers, enterprise IT
Job FocusOperating and monitoring mainframe systemsMaintaining and troubleshooting data center hardware

The Remote Mainframe Operator primarily manages and monitors mainframe systems in enterprise environments, requiring specialized mainframe certifications. In contrast, the Remote Data Center Technician focuses on hardware maintenance and troubleshooting within data centers. Both roles involve remote work and technical skills but differ in their specific systems and industry applications.

What are the key skills and qualifications needed to thrive as a Remote Mainframe Operator, and why are they important?

To thrive as a Remote Mainframe Operator, you need a solid understanding of mainframe systems, operating procedures, and troubleshooting, often backed by relevant IT education or certifications. Proficiency in using z/OS, JCL (Job Control Language), mainframe monitoring tools, and remote management software is typically required. Strong problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure the reliable operation, security, and efficiency of critical enterprise computing environments.

How does a Remote Mainframe Operator typically collaborate with other IT teams to resolve technical issues?

Remote Mainframe Operators frequently work closely with network administrators, application support staff, and system engineers to monitor system health, troubleshoot incidents, and implement updates. Collaboration often takes place via ticketing systems, scheduled virtual meetings, and real-time messaging platforms, ensuring swift communication and coordination. Operators are expected to clearly document issues and resolutions, escalate problems when necessary, and provide status updates to relevant stakeholders. This collaborative approach helps maintain system stability and minimizes downtime.

What is a Remote Mainframe Operator?

A Remote Mainframe Operator is an IT professional responsible for monitoring, managing, and maintaining mainframe computer systems from a remote location. Their duties typically include overseeing batch jobs, troubleshooting system errors, performing routine maintenance, and ensuring the reliability and security of mission-critical operations. Remote Mainframe Operators often work with specialized software tools to access and control mainframes, enabling organizations to maintain 24/7 system uptime without requiring on-site personnel.
What are popular job titles related to Remote Mainframe Operator jobs in Philadelphia, PA? For Remote Mainframe Operator jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Mainframe Operator jobs in Philadelphia, PA look for? The top searched job categories for Remote Mainframe Operator jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Mainframe Operator jobs? Cities near Philadelphia, PA with the most Remote Mainframe Operator job openings:
Infographic showing various Remote Mainframe Operator job openings in Philadelphia, PA as of July 2026, with employment types broken down into 1% Internship, 84% Full Time, 5% Part Time, 9% Contract, and 1% Summer. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $112,035 per year, or $53.9 per hour.

Help Desk Analyst - Trenton, NJ(Remote)

STI

Trenton, NJ • On-site, Remote

$20.50 - $28/hr

Full-time

Posted 14 days ago


Job description

Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for training. Training is Monday - Friday 8:30 am - 4:30 pm.
Note: 35 hour workweek.

Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for AOC business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.