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Remote Mainframe Computer Operator Jobs in Illinois

Harris

(Remote) AI Enablement Lead

Tennessee, IL · Remote

... CAD 79K - 90K USD This remote role welcomes candidates anywhere in Canada and the US. Up to 10% ... Comfort operating independently with minimal oversight * Experience in the software or utility ...

Harris

(Remote) AI Enablement Lead

Tennessee, IL · Remote

... CAD 79K - 90K USD This remote role welcomes candidates anywhere in Canada and the US. Up to 10% ... Comfort operating independently with minimal oversight * Experience in the software or utility ...

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Our ownership perspective and operating expertise result in a superior parking experience for our ... audio remote monitoring technology. • Computer literate, knowledge of MS Word, MS Excel and ...

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Remote Mainframe Computer Operator information

What are Remote Mainframe Computer Operators?

Remote Mainframe Computer Operators are IT professionals responsible for monitoring, managing, and troubleshooting mainframe computer systems from a remote location. They ensure that mainframe systems run smoothly, perform routine maintenance, and address system alerts or issues as they arise. Their duties often include executing batch jobs, monitoring system performance, and coordinating with other technical teams to resolve problems. This role is essential for organizations that rely on mainframe technology to handle large-scale data processing and business-critical applications. Remote operators use secure connections and specialized software to access and control mainframes from off-site locations.

What is the difference between Remote Mainframe Computer Operator vs Remote Data Center Technician?

AspectRemote Mainframe Computer OperatorRemote Data Center Technician
CredentialsTypically requires mainframe certifications (e.g., IBM certifications), high school diploma or equivalentRequires data center or network certifications (e.g., CompTIA, Cisco), technical diploma or degree
Work EnvironmentOperates mainframe systems, often in data centers or server rooms, monitoring and maintaining mainframe operations remotelyWorks in data centers, handling hardware, network equipment, and infrastructure remotely or on-site
Employer & Industry UsageUsed by large corporations, banks, and government agencies relying on mainframe systemsEmployed by data centers, IT service providers, and enterprises managing physical infrastructure

The main difference lies in their focus: Remote Mainframe Computer Operators manage and monitor mainframe systems, while Remote Data Center Technicians handle physical hardware and infrastructure. Both roles require technical certifications and are essential in maintaining IT operations, but they serve different aspects of data management and infrastructure support.

What are the key skills and qualifications needed to thrive as a Remote Mainframe Computer Operator, and why are they important?

To thrive as a Remote Mainframe Computer Operator, you need a solid understanding of mainframe operations, job scheduling, and system monitoring, typically with experience in IBM z/OS or similar environments. Familiarity with automation tools, JCL (Job Control Language), and monitoring systems like IBM Tivoli is often required, along with relevant certifications such as IBM Certified System Operator. Strong problem-solving skills, attention to detail, and effective remote communication are essential soft skills for this role. These skills and qualities are vital to ensure reliable system uptime, efficient troubleshooting, and seamless coordination with IT teams from a remote setting.

What are some common challenges faced by Remote Mainframe Computer Operators, and how can they be managed?

Remote Mainframe Computer Operators often encounter challenges such as troubleshooting system issues without direct physical access, efficiently communicating with on-site teams, and managing multiple job streams and batch processes concurrently. To manage these challenges, operators typically rely on robust remote monitoring tools, clear escalation procedures, and detailed documentation. Building strong communication skills and proactively participating in virtual team meetings also help ensure smooth coordination and timely resolution of incidents.
What are popular job titles related to Remote Mainframe Computer Operator jobs in Illinois? For Remote Mainframe Computer Operator jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Mainframe Computer Operator jobs in Illinois look for? The top searched job categories for Remote Mainframe Computer Operator jobs in Illinois are:
What cities in Illinois are hiring for Remote Mainframe Computer Operator jobs? Cities in Illinois with the most Remote Mainframe Computer Operator job openings:
Remote Mainframe Computer Operator jobs near you
Claims Call Center Representative (Remote)

Claims Call Center Representative (Remote)

Zurich Insurance Company Ltd.

Peoria, IL • Remote

$17.79 - $21.64/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in early August 2026. If you are passionate about customer service and want to help people, we want to talk to you. This role offers an in depth, 6-week training that covers everything you’ll need to get started.

***All candidates hired must live in the United States. The preferred time zones are CST, PST, and MST.***

Your Day to Day Responsibilities:

  • Process clients’ first notice of loss claim reports received through Zurich’s phone & non-phone reporting options in a timely and accurate manner.
  • Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
  • Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
  • Provide feedback and recommendations to the team to improve the quality of customer care.
  • Follow procedures to ensure adherence to the company’s risk and compliance policies.

Highlights:

  • 8-hour shift between the operating hours of 7:00 AM to 7:00 PM M-F (Central Standard Time)
  • The position is fully remote, including training
  • Annual Merit Increase & Bonus Opportunity
  • Opportunity Potential for Overtime Pay
  • Amazing PTO
  • 401K Match
  • Career mobility
  • Medical, Vision & Dental

Basic Qualifications: 

  • High School Diploma or Equivalent
  • +6 months Customer Service experience
  • Data entry experience

Work from home office requirements:

  • Designated workspace free from noise and other distractions
  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications: 

  • 6 months call center experience
  • Strong data entry skills and the ability to type 32 WPM or more
  • Demonstrated proficiency in Windows based operating systems and Microsoft office
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Strong comprehension skills, professional demeanor
  • Solid oral & written communication skills
  • Demonstrated strong attention to detail and solid problem-solving skills 
  • Insurance knowledge preferred

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

 

The pay range shown is a national average and may vary by location. The proposed Hourly rate range for this position is $17.79-$21.64, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Illinois Virtual Office, AM - Arizona Virtual Office, AM - Arkansas Virtual Office, AM - Colorado Virtual Office, AM - Idaho Virtual Office, AM - Iowa Virtual Office, AM - Kansas Virtual Office, AM - Michigan Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - Montana Virtual Office, AM - Nebraska Virtual Office, AM - Nevada Virtual Office, AM - New Mexico Virtual Office, AM - North Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Oregon Virtual Office, AM - South Dakota Virtual Office, AM - Texas Virtual Office, AM - Utah Virtual Office, AM - Washington St Virt. Office, AM - Wyoming Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No 
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE 

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