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Remote Mac Tools Distributor Jobs in Washington (NOW HIRING)

DCS Corp

Senior Proposal Manager

Alexandria, VA · On-site +1

Provide just‑in‑time training on processes, roles, and tools. Oversee development of ... MAC, FEDSIM, HTRO proposals; CSO and OTA exposure is a plus. Location: · Remote or Hybrid/On-site ...

DCS Corporation

Senior Proposal Manager

Alexandria, VA · On-site +1

Provide justintime training on processes, roles, and tools. Oversee development of highimpact ... Experience with IAC MAC, FEDSIM, HTRO proposals; CSO and OTA exposure is a plus. Location: Remote ...

Knexus

AI Software Engineer (Remote)

Vienna, VA · Remote

We are committed to providing you with the necessary tools and training to produce world-class ... Develop modular systems within a distributed architecture, such as with RESTful containerized ...

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Remote Mac Tools Distributor information

What is the failure rate of Mac Tools franchise?

As a Remote Mac Tools Distributor, the failure rate of Mac Tools franchises varies based on factors such as market conditions, individual effort, and business management. Industry data suggests that franchise failure rates can range from 10% to 20% within the first few years, but success depends on skills, customer relationships, and adherence to franchise standards.

Who is Mac Tools owned by?

Mac Tools is owned by Stanley Black & Decker, a global manufacturer of tools and industrial equipment. As a distributor, working with Mac Tools involves understanding its parent company's brand standards and product offerings.

What is the difference between Remote Mac Tools Distributor vs Remote Apple Product Reseller?

AspectRemote Mac Tools DistributorRemote Apple Product Reseller
CredentialsVendor certifications, technical knowledgeBusiness licenses, retail certifications
Work EnvironmentSupply chain, technical support, online salesCustomer service, sales, online storefronts
Employer & IndustryTech supply companies, authorized distributorsRetailers, online marketplaces, authorized resellers
Search & Comparison IntentProduct distribution, technical support, wholesaleProduct sales, customer service, retail

Remote Mac Tools Distributors focus on supplying and supporting Mac tools and accessories to retailers or businesses, often requiring technical certifications. In contrast, Remote Apple Product Resellers primarily sell Apple products directly to consumers, emphasizing retail licenses and customer service. Both roles operate online and within the tech industry but serve different functions in the supply chain and sales process.

How much do Apple WFH jobs pay?

Remote Mac Tools Distributors typically earn commissions or wholesale prices rather than fixed salaries, with earnings depending on sales volume and distribution efforts. Compensation can vary widely based on experience, sales skills, and the specific distribution model used. Many roles involve flexible schedules and require technical knowledge of Apple products.

How much do Mac Tools dealers make?

Mac Tools dealers typically earn between $50,000 and $100,000 annually, depending on sales performance, location, and effort. Income is primarily commission-based, with success often linked to building a customer base and product knowledge.
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What cities in Washington are hiring for Remote Mac Tools Distributor jobs? Cities in Washington with the most Remote Mac Tools Distributor job openings:
Remote Mac Tools Distributor jobs near you
Service Desk Technician L2 (contract)

Service Desk Technician L2 (contract)

Milestone Technologies, Inc.

Washington, DC • Remote

Temporary

Posted 15 days ago

Job description

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.

6 month contract
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

Skills

HS Diploma or GED

3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred

Strong interpersonal communication skills with a high degree of empathy is a must

Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required

Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required

Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required

Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus

Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred

Experience in supporting PCs and Windows OS in a commercial or enterprise environment

Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment

Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.

Working knowledge of Active Directory and basic AD administration

Employment Type: US Temporary FT

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