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Remote M365 Engineer Jobs in Worcester, MA (NOW HIRING)

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Remote M365 Engineer information

See Worcester, MA salary details

$37.9K

$115.6K

$191.1K

How much do remote m365 engineer jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote m365 engineer in Worcester, MA is $115,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,800.00 and $151,200.00 per year, depending on experience, location, and employer.

What is a Remote M365 Engineer?

A Remote M365 Engineer is an IT professional who specializes in designing, implementing, and managing Microsoft 365 (M365) solutions for organizations, while working remotely. Their responsibilities include configuring, securing, and maintaining M365 services such as Exchange Online, SharePoint, Teams, and OneDrive. They also provide technical support, troubleshoot issues, and ensure optimal performance and security of the organization's cloud-based collaboration tools. Remote M365 Engineers often collaborate with other IT staff and end-users to deliver seamless productivity experiences without being onsite.

What are the key skills and qualifications needed to thrive as a Remote M365 Engineer?

To thrive as a Remote M365 Engineer, you need deep expertise in Microsoft 365 solutions, cloud infrastructure, and troubleshooting, typically backed by experience and certifications like Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Enterprise Administrator. Familiarity with tools such as PowerShell, Microsoft Endpoint Manager, Azure AD, and M365 security and compliance centers is crucial. Strong problem-solving, communication, and self-management skills help you excel in remote collaboration and client support. These competencies ensure secure, efficient deployment and management of M365 environments, driving business productivity and minimizing downtime.

What are some typical challenges faced by Remote M365 Engineers when supporting distributed teams?

Remote M365 Engineers often encounter challenges such as troubleshooting user issues across different time zones, ensuring secure access to Microsoft 365 resources, and coordinating with global IT teams. Clear communication and strong documentation skills are essential, as much of the support is provided virtually. Additionally, keeping up with frequent updates and new features in the Microsoft 365 suite requires consistent learning and adaptability.

What is the difference between Remote M365 Engineer vs Remote SharePoint Administrator?

AspectRemote M365 EngineerRemote SharePoint Administrator
CertificationsMicrosoft 365 Certified: Fundamentals, Modern Desktop AdministratorMicrosoft 365 Certified: Teamwork Administrator, SharePoint Server certifications
Work EnvironmentCollaborates on cloud-based M365 solutions, supports Teams, Exchange, SharePoint OnlineManages on-premises or cloud SharePoint environments, handles site setup, permissions, and content management
Industry UsageUsed across industries for cloud collaboration and productivity toolsPrimarily in organizations with SharePoint infrastructure, both on-premises and online

The Remote M365 Engineer focuses on implementing and supporting Microsoft 365 cloud services, including Teams, Exchange, and SharePoint Online. In contrast, the Remote SharePoint Administrator specializes in managing SharePoint environments, whether on-premises or online. While both roles require knowledge of SharePoint, the M365 Engineer has a broader scope covering the entire Microsoft 365 suite, making it more versatile for cloud-based collaboration solutions.

What are popular job titles related to Remote M365 Engineer jobs in Worcester, MA?

For Remote M365 Engineer jobs in Worcester, MA, the most frequently searched job titles are:

What cities near Worcester, MA are hiring for Remote M365 Engineer jobs?

Cities near Worcester, MA with the most Remote M365 Engineer job openings:

Remote M365 Engineer jobs near you

Implementation & Support Engineer

Psyche Systems Corporation

Hopkinton, MA • Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 hours ago

Job description

Overview

Plays a key role in supporting and implementing Laboratory Information System (LIS) environments for customers. This position serves as the primary technical point of contact throughout the implementation lifecycle, advising internal deployment teams and customers on supported infrastructure requirements, identifying workflow issues, and delivering effective technical solutions. The role also provides long-term support for LIS installations, client access to hosted products, and contributes to continuous process improvement. In addition, this individual provides backup to support a broad range of infrastructure technologies—including servers, virtualization, cloud services, security, and end-user systems—and may provide occasional on-site hardware support at the company’s data center.

Essential Functions and Responsibilities:

Position Requirements

  • Advise Deployment group and customers on supported infrastructure and system requirements for customer LIS installations
  • Serve as the technical POC throughout the implementation process, providing customer support as needed to properly build and implement their LIS
  • Identify installation workflow issues and provide alternate solutions as needed
  • Provide customers with local client installation instructions or our Hosted Access Guide
  • Long-term support of the LIS installation and client access to hosted products
  • Continually review internal procedures for process improvements
  • Being on call for client support (average rate of off-hours calls: one per quarter)
  • Receive on-the-job training to provide backup for infrastructure such as firewalls, vCenter, VDI, Azure backup, M365, Teams Voice, AV, Windows servers, AD/GPOs, SQL, staff helpdesk, etc.

Qualification Requirements

  • Experience as a System Administrator/Systems Engineer or equivalent
  • Experience as a desktop/helpdesk support technician
  • Some experience in networking, or firewalls/VPNs
  • Familiar with Hypervisors and SANs
  • Leadership skills, flexible team player; ability to work independently and in groups
  • Excellent oral and written communication skills, including presentation skills
  • Excellent problem-solving skills
  • Detail-oriented and organized
  • Ability to prioritize, multi-task, and meet deadlines

If you have experience in the following areas, it would be considered a strong plus:

  • Certifications in Windows Server/workstation, or networking disciplines
  • Previous experience with top-tier cloud solutions (Azure, AWS, GCP)
  • Previous experience with security and healthcare compliance

Company Description

Psyche Systems Corporation is a privately held software company that has focused exclusively on delivering laboratory information systems to hospitals and clinics since 1976. This long-standing commitment to the healthcare laboratory industry has helped Psyche build strong customer relationships, maintain employee loyalty, and consistently deliver high-quality products and services.

With conservative fiscal practices, low overhead, and strong cost controls, Psyche Systems has earned a reputation as one of the most stable and dependable vendors in the laboratory information systems market.

What truly sets Psyche apart is its culture. Psyche operates without traditional managers, relying instead on self-directed, collaborative teams that value initiative, accountability, and creativity. Employees enjoy flexible schedules, remote work, and autonomy in their daily activities, creating an environment where motivated professionals can perform at their highest potential.

Psyche Systems also offers opportunities for career growth and new skill development. Join our team to work alongside laboratory and information technology professionals dedicated to solving problems and helping healthcare organizations improve their laboratory operations.