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Remote Luma Jobs in Chicago, IL (NOW HIRING)

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Remote Luma information

What is a Remote Luma?

Remote Luma roles typically refer to positions at Luma, a company or platform, that can be performed from any location outside of a traditional office. These jobs often include responsibilities related to customer support, product management, or software development, depending on Luma's business focus. Working remotely allows employees to have flexible schedules and collaborate with team members using digital tools. Remote Luma jobs require strong communication skills, self-motivation, and proficiency in using online collaboration platforms. Candidates interested in these positions should check Luma's official careers page for specific job descriptions and requirements.

What skills and qualifications are needed to thrive as a Remote Luma customer support specialist?

To thrive as a Remote Luma Customer Support Specialist, you need excellent communication abilities, problem-solving skills, and a solid understanding of customer service principles, often backed by prior support experience or relevant training. Familiarity with help desk software, CRM systems, and remote collaboration tools is typically required to manage customer interactions efficiently. Strong empathy, patience, and self-motivation set standout candidates apart in this remote role. These skills and qualities enable specialists to resolve customer issues effectively, maintain high satisfaction, and work independently in a distributed environment.

How does a Remote Luma role typically interact with cross-functional teams, and what collaboration tools are commonly used?

As a Remote Luma, your work often involves close collaboration with cross-functional teams such as product management, engineering, and customer support. Communication and project alignment are typically handled through digital collaboration tools like Slack, Zoom, and project management platforms (such as Asana or Jira). Clear, proactive communication is essential, as remote team members may be spread across different time zones. Regular virtual meetings and documentation help ensure everyone stays aligned and projects move forward efficiently.

What is the difference between Remote Luma vs Remote Luma Video Editor?

AspectRemote LumaRemote Luma Video Editor
Required CredentialsBasic video editing skills, portfolioAdvanced editing certifications, software proficiency
Work EnvironmentRemote, flexible hoursRemote, project-based deadlines
Industry UsageContent creation, marketingFilm, advertising, social media

Remote Luma typically refers to general remote roles in the Luma platform, often involving content or marketing tasks. Remote Luma Video Editor specifically focuses on video editing, requiring more specialized skills and certifications. While both roles are remote and industry-related, the Video Editor position demands advanced editing expertise and software proficiency, making it more specialized within the creative industry.

What are the most commonly searched types of Luma jobs in Chicago, IL?

The most popular types of Luma jobs in Chicago, IL are:

What are popular job titles related to Remote Luma jobs in Chicago, IL?

For Remote Luma jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Luma jobs in Chicago, IL look for?

The top searched job categories for Remote Luma jobs in Chicago, IL are:

Remote Luma jobs near you
Infographic showing various Remote Luma job openings in Chicago, IL as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 7% Full Time, 60% Part Time, 2% Temporary, and 29% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

AI Engineering Solutions Architect

Chicago, IL • On-site, Remote

Cyclotron, Inc.
See more jobs at Cyclotron, Inc.external

$200K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Job Type: FTE
Level: Senior
Department: Sales
Location: Remote (US or Canada)
Rate: Base + Quarterly Bonus. OTE ~$230K based on experience (rates vary in Canada)
Position Overview
As an AI Engineering Solutions Architect at Cyclotron, you will be responsible for driving sales wins through a disciplined presales methodology, strong technical credibility, exceptional discovery skills, thoughtful solution shaping, and confident executive-level communication. You will lead early-stage engagements, uncover true business drivers, and design responsible, scalable solutions across the Microsoft cloud ecosystem.
If you thrive at the intersection of AI, cloud architecture, and consulting strategy, this is the role for you.
Responsibilities
  • Lead 60-120 minute enterprise discovery sessions that surface true drivers, constraints, and decision dynamics.
  • Challenge client assumptions respectfully and reframe feature requests into business problems + measurable outcomes.
  • Architect credible solutions across Azure, Data, AI, Security, Integration, and Power Platform.
  • Produce high-quality SOWs, scopes, assumptions, dependencies, and change-control language.
  • Design phased delivery approaches that de-risk early (data readiness, feasibility, security constraints).
  • Communicate effectively with CFO/COO audiences (value, impact, risk) and CTO/CISO audiences (architecture, feasibility).
  • Shape engagements that balance margin, utilization, and delivery risk.
  • Partner with sales and delivery for clean handoffs and deal readiness.
  • Translate AI/Copilot/automation requests into clearly defined problems, measurable outcomes, and value hypotheses.
  • Support sales, delivery, and leadership through clean handoffs and deal orchestration.
  • Protect delivery teams by identifying risks, gaps, and misaligned client expectations early.

Qualifications
  • Experience: 8+ years in Microsoft cloud, data, or application architecture; 3-5 years in pre-sales, advisory, or solution architecture roles.
  • Demonstrated experience leading enterprise discovery or design workshops.
  • Certifications such as LUMA, IDEO, IBM Enterprise Design Thinking, Microsoft Catalyst, or equivalent structured problem solving frameworks.
  • Prior experience at a Microsoft-focused consulting partner (e.g., Avanade, Slalom, Deloitte, EY, Accenture) strongly preferred.
  • Exposure to Prosci or similar change management methodologies.
Additional Knowledge & Skills
  • Produces high-quality SOWs, 1-2 page discovery summaries, phased delivery plans with gates, and DevOps-ready backlogs with estimates and assumptions
  • Ability to steer conversations past feature requests into true needs and drivers.
  • Writes clear, enforceable scopes with realistic boundaries and measurable outcomes.
  • Comfortable whiteboarding and defending designs across Azure + Data + AI + Security + Power Platform.
  • Understands margin, utilization, fixed-fee vs T&M, and risk structuring.
  • Clear, concise, and credible with executive stakeholders.
  • Azure data platforms: Fabric, Synapse, Data Lake, Data Factory.
  • Applied AI: Azure OpenAI (RAG, agents, summarization), Azure AI Search, evaluation strategies.
  • Integration patterns: APIM, Event Grid, Functions, Logic Apps, Container Apps.
  • Power Platform & Copilot Studio: when to use, when not to, and governance considerations.

About the Company
Cyclotron is a Microsoft Solutions Partner focused on the modern workplace, data, and AI. We are dedicated to empowering clients to streamline operations and achieve their business goals. The company fosters a collaborative and inclusive environment, encouraging continuous learning and professional growth for its employees. Cyclotron's mission is to deliver reliable, forward-thinking technology solutions that drive success for clients across various industries.
What We Can Offer
Cyclotron offers a comprehensive benefits package designed to support our employees' well-being and professional growth in a fully remote work environment. We provide competitive health, dental, and vision insurance, and we cover 100% of employee medical premiums. Our team members benefit from generous and flexible paid time off (PTO), retirement plan options, and ongoing training opportunities. Additionally, Cyclotron promotes work-life balance with flexible work arrangements and robust wellness programs, creating a rewarding and supportive workplace for all.
Cyclotron relies on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees to join our team, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&I in all that we do.

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