Clarendon, VT · Remote
$16.25 - $22.25/hr
Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives. Current Customer Service Hours of Operation: Monday - Saturday : 8:00am - 8:00pm Sunday: 10 ...
Clarendon, VT · Remote
$16.25 - $22.25/hr
Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives. Current Customer Service Hours of Operation: Monday - Saturday : 8:00am - 8:00pm Sunday: 10 ...
Rutland, VT · Remote
$16.50 - $22.25/hr
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...
Rutland, VT · Remote
$16.50 - $22.25/hr
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...
$16.50 - $18.09
5% of jobs
$19.54 is the 25th percentile. Wages below this are outliers.
$18.09 - $19.68
22% of jobs
$19.68 - $21.27
16% of jobs
The median wage is $22.41 / hr.
$21.27 - $22.85
10% of jobs
$22.85 - $24.44
9% of jobs
$24.44 - $26.03
11% of jobs
$26.66 is the 75th percentile. Wages above this are outliers.
$26.03 - $27.62
8% of jobs
$27.62 - $29.21
5% of jobs
$29.21 - $30.80
6% of jobs
$30.80 - $32.39
5% of jobs
$32.39 - $33.98
3% of jobs
$16
$24
$33
A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.
To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.
Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.
For Remote Loss Mitigation jobs in Rutland, VT, the most frequently searched job titles are:
The top searched job categories for Remote Loss Mitigation jobs in Rutland, VT are:
Cities near Rutland, VT with the most Remote Loss Mitigation job openings:
Clarendon, VT • Remote
$16.25 - $22.25/hr
Part-time
Posted 29 days ago
Assist customers by answering phone calls and helping them place orders from the catalog or online store
Answer customer questions about products and orders and become knowledgeable about the products offered
Build relationships and engage customers during phone calls
5.1
Based on 8 frontline employees who took The Breakroom Quiz
We're looking for seasonal Customer Service Representatives who love Vermont as much as we do and appreciate our practical, hard-to-find products. In this role, you'll help customers find exactly what they need-and maybe something extra they'll love-from our catalog and online store. Full-time and part-time seasonal positions are available!
If that sounds like fun, you may be just the person we're looking for!
The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont! Others prefer to work in our call center in Rutland, Vt.
Every Customer Service Representative receives on-the-job training! Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives.
Current Customer Service Hours of Operation:
Monday - Saturday: 8:00am - 8:00pm
Sunday:10:00am - 6:30pm
A Sampling of What You'll Do
Who We're Looking For
About Us
The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.
What You'll Love About The Vermont Country Store
Get the full story on Breakroom
Sourced by ZipRecruiter
Retail
501 - 1,000 Employees
Manchester Center, VT, US
1945
