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Remote Logistics Jobs in Puerto Rico (NOW HIRING)

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...

Remote Logistics information

What are the key skills and qualifications needed to thrive in remote logistics, and why are they important?

Excelling in Remote Logistics requires strong organizational abilities, attention to detail, and knowledge of supply chain processes, typically supported by experience or education in logistics or business administration. Familiarity with logistics management systems (LMS), enterprise resource planning (ERP) software, and inventory tracking tools is highly valuable, along with certifications such as APICS or Lean Six Sigma. Effective communication, problem-solving skills, and the ability to collaborate virtually with global teams help professionals stand out. These competencies ensure smooth, efficient supply chain operations and effective coordination with partners and vendors in a remote setting.

Can remote logistics be done remotely?

Remote logistics involves managing supply chain and transportation tasks from a distance, often using digital tools like transportation management systems and communication platforms. Many roles in logistics, such as planning, coordination, and customer support, can be performed remotely, though some positions may require on-site visits or warehouse oversight.

What is remote logistics?

A Remote Logistics job involves managing supply chain operations, transportation, and inventory from a remote location using digital tools and communication platforms. Responsibilities may include coordinating shipments, tracking deliveries, and optimizing logistics processes to ensure efficiency. Remote logistics professionals work closely with suppliers, carriers, and warehouses to maintain smooth operations. This role requires strong organizational skills, analytical thinking, and proficiency in logistics software.

What are some common challenges faced by remote logistics professionals, and how are they typically addressed?

Remote logistics professionals often encounter challenges such as coordinating shipments across multiple time zones, handling unexpected delays, and maintaining clear communication without face-to-face interactions. These challenges are typically addressed by leveraging advanced logistics software, establishing standardized communication protocols, and building strong relationships with carriers and suppliers. Successful remote logistics teams also prioritize regular virtual meetings and proactive issue resolution to keep the supply chain running smoothly. As a result, adaptability and the ability to respond quickly to changes are highly valued in this role.

What are the most commonly searched types of Logistics jobs in Puerto Rico?

The most popular types of Logistics jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Logistics jobs?

Cities in Puerto Rico with the most Remote Logistics job openings:

Infographic showing various Remote Logistics job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$16 - $21.75/hr

Full-time

Posted 7 days ago


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers


Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change


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