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Remote Live Verification Agent Jobs in Wisconsin

Surveyor Senior or Advanced

Madison, WI · On-site +1

$28.24 - $52.09/hr

All persons hired will be required to verify identity and eligibility to work in the United States ... live and work in Wisconsin. Certain positions within this Department may allow remote/work from ...

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Remote Live Verification Agent information

What is a remote live verification agent?

A Remote Live Verification Agent is a professional who verifies the identity or credentials of individuals or documents through live video calls or online platforms. They play a crucial role in helping companies prevent fraud and comply with regulatory requirements by confirming that clients or customers are who they claim to be. These agents typically review identification documents, ask verification questions, and observe real-time interactions to ensure authenticity. The job is performed remotely, allowing agents to work from home or any location with a reliable internet connection. Strong attention to detail, communication skills, and adherence to privacy standards are essential for this role.

What are the key skills and qualifications needed to thrive as a remote live verification agent?

To thrive as a Remote Live Verification Agent, you need strong attention to detail, data verification skills, and a high school diploma or equivalent. Familiarity with identity verification platforms, secure document handling systems, and video conferencing tools is typically required. Excellent communication, problem-solving abilities, and professionalism are crucial soft skills for building trust and efficiently assisting clients. These skills ensure accurate identity verification, prevent fraud, and maintain a high standard of client service in a remote environment.

What are some common challenges faced by remote live verification agents, and how can they be managed?

Remote Live Verification Agents often encounter challenges such as verifying identities across diverse demographics, managing technical connectivity issues, and ensuring compliance with privacy regulations. To manage these effectively, agents should stay up-to-date with verification protocols, maintain clear communication with customers, and use secure, reliable equipment and internet connections. Regular training and support from a collaborative team environment also help agents handle complex cases and adapt to evolving verification technologies.

What is the difference between Remote Live Verification Agent vs Remote Customer Service Representative?

AspectRemote Live Verification AgentRemote Customer Service Representative
CredentialsBasic computer skills, sometimes specific verification certificationsCustomer service skills, sometimes product or service knowledge
Work EnvironmentHome-based, real-time verification callsHome-based, handling customer inquiries and support
Industry UsageFinance, insurance, identity verificationRetail, telecom, tech support
Search & Comparison IntentFocus on verification processes, credentials, and real-time tasksFocus on customer interaction, support skills, and problem-solving

The Remote Live Verification Agent primarily handles real-time identity or document verification tasks, requiring specific credentials and a focus on verification processes. In contrast, a Remote Customer Service Representative deals with customer inquiries, support, and problem resolution. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are popular job titles related to Remote Live Verification Agent jobs in Wisconsin?

For Remote Live Verification Agent jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Live Verification Agent jobs in Wisconsin look for?

The top searched job categories for Remote Live Verification Agent jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Live Verification Agent jobs?

Cities in Wisconsin with the most Remote Live Verification Agent job openings:

Surveyor Senior or Advanced

State of Wisconsin

Madison, WI • On-site, Remote

$28.24 - $52.09/hr

Full-time

Re-posted 3 days ago


State Of Wisconsin rating

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

21st of 50 rated states


Job description

Introduction
The Division of Intergovernmental Relations (DIR) within the Department of Administration provides a broad array of services to the public and state, local, and tribal governments. It supports counties, municipalities, citizens, and businesses by providing support services in land use planning, land information and records modernization, municipal boundary review, plat review, demography, and coastal management programs. We also work to strengthen the relationship between the State of Wisconsin and the governments of the state's 11 federally recognized Native American tribes.
This position is headquartered at the Department of Administration building located at 101 E Wilson Street. All employees are expected to live and work in Wisconsin. This position will have the option of working remotely upon agreement of the supervisor but may be asked to come into the office periodically. This schedule may change based on operational needs and organizational requirements.
Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency stakeholders and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.
As the flagship agency of the State of Wisconsin, our core values at Department of Administration are Adaptability, Collaboration, Stewardship, Equity, Service Excellence, and Integrity. Our values make it possible for us to fulfill our mission, with a set of shared principles and practices, and form the bedrock of how we operate, interact, and are seen by colleagues, partners, and other agencies.
Position Summary
As a statewide coordinator and specialist for local units of government and for the Plat Review program, oversee and check complex survey work of more than 350 state-licensed professional land surveyors for compliance with state statutes and administrative rules. Analyze and integrate a broad range of diverse, and often conflicting, state statutes, rules, and local land division ordinances in order to inform, persuade and negotiate solutions with surveyors, developers, state agency program directors, county planning agents and elected officials on developments throughout the state.
Instruct, direct and guide the work of local units of government in their review of land divisions for compliance and consistency with state platting laws, administrative rules and local land division ordinances. Delegate projects, monitor work assignments and review the work of staff surveyors and engineering technicians. Perform and oversee the necessary office computations and analysis of precise survey data.
For more information, please view the complete Surveyor-Senior position description and complete Surveyor-Advanced position description.
Salary Information
Level will be determined based on the selected candidate's qualifications.
Surveyor-Senior:
Starting salary for this position will be between $21.70-$38.58 per hour, plus excellent benefits . This position is classed as a Surveyor Senior and is assigned to pay schedule/range 14-14. This position is exempt from the Fair Labor Standards Act (FLSA). A 12-month probation period may be required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan at the time of hire.
Surveyor-Advanced:
Starting salary for this position will be between $28.24 - $52.09 per hour, plus excellent benefits . This position is classed as a Surveyor Advanced and is assigned to pay schedule/range 14-13. This position is exempt from the Fair Labor Standards Act (FLSA). An additional $1.00 per hour add-on will be provided to those that qualify based on valid licensure of a Land Surveyor with the Department of Safety & Professional Services. A 12-month probation period may be required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan at the time of hire.
Surveyor-Advanced level applicants must currently hold and maintain a Professional Land Surveying license from the State of Wisconsin, Department of Safety and Professional Services. Additionally you are required to obtain a personal registration seal in compliance with the specifications outlined in Wis. Admin. Code § A-E 2.02 .
Job Details
Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas and is not an eligible OPT (Optional Practical Training) employer for F-1 international students. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.
All employees are expected to live and work in Wisconsin. Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process.
Qualifications
It is critically important that your application materials clearly describe your experience related to the stated job qualifications.
Qualified applicants will have all the following:
  • Experience with the plat mapping process
  • Experience reviewing subdivision plat maps, certified survey maps, assessor's plats, and understanding Chapter 236 of Wisconsin' s state statutes (Platting Lands and Recording and Vacating Plats)
  • Technical writing skills and public presentation skills
In addition, well-qualified applicants at the Surveyor-Advanced level will have the following:
  • Hold and maintain a Wisconsin Professional Land Surveyor license

How To Apply
The steps to apply online are quick and easy! Follow the steps outlined in the application process and submit your application. Be advised that there will be no opportunity to change your application materials once you have clicked "Submit." Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications . In addition, the letter of qualifications should explicitly address all three of the "Qualifications" listed above, using the exact wording from each of the three qualifications to begin at least one distinct paragraph for each of the four qualifications (e.g., "My experience with the plat mapping process includes...). Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated. References are not necessary at this stage of the process.
Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Questions can be directed to Pilar Blomquist by email at pilare.blomquist@wisconsin.gov .
Deadline to Apply
Applicant materials are due by 11:59pm CST on August 17, 2026.

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