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Remote Live Transfer Agent Jobs in Utah (NOW HIRING)

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

RainFocus

Integration Specialist (Remote)

Lehi, UT · On-site +1

About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our ... The integrations may include data transfers with third party vendors such as Zoom and other media ...

RainFocus

HR Business Partner (Remote)

Lehi, UT · On-site +1

About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our ... Develops contract terms for new hires, promotions and transfers. * Assists international employees ...

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Remote Live Transfer Agent information

What is a remote live transfer agent?

Remote Live Transfer Agents are professionals who work from home or another remote location, responsible for connecting qualified leads or callers to the appropriate sales representatives or departments. They typically handle initial screening, verify caller information, and ensure that only interested and eligible prospects are transferred. This role is common in industries like insurance, real estate, and telemarketing, where live transfers can improve sales efficiency. Good communication skills and the ability to quickly assess customer needs are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote live transfer agent?

To thrive as a Remote Live Transfer Agent, you need strong communication skills, experience in customer service or telemarketing, and often a high school diploma or equivalent. Familiarity with CRM software, auto-dialer systems, and call center platforms is typically required. Exceptional listening, problem-solving, and resilience under pressure help agents stand out in managing high call volumes and diverse customer interactions. These skills and qualities are crucial for efficiently qualifying leads, ensuring positive customer experiences, and achieving transfer targets in a remote environment.

What are some common challenges faced by remote live transfer agents, and how can they be effectively managed?

Remote Live Transfer Agents often encounter challenges such as maintaining high call quality, quickly identifying qualified leads, and managing time efficiently in a home-based environment. To overcome these challenges, it's important to have a reliable internet connection, use effective scripts to guide conversations, and stay organized with call tracking tools. Regular communication with your team and ongoing training can also help improve performance and ensure you’re meeting transfer targets.

What is the difference between Remote Live Transfer Agent vs Remote Customer Service Representative?

AspectRemote Live Transfer AgentRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes sales or transfer trainingCustomer service skills, possibly some certifications in communication
Work EnvironmentHome-based, call center or sales environmentHome-based, call center or support environment
Industry UsageTelecommunications, sales, lead generationRetail, tech support, general customer support
Search & Comparison IntentFocus on transfer skills, sales, or lead generationFocus on support, troubleshooting, or general inquiries

Remote Live Transfer Agents primarily handle transferring calls and generating leads, often in sales or telecommunication industries. Remote Customer Service Representatives focus on assisting customers with inquiries, troubleshooting, or support. While both roles require strong communication skills and work from home, their core functions and industry applications differ.

What are the most commonly searched types of Live Transfer Agent jobs in Utah? The most popular types of Live Transfer Agent jobs in Utah are:
What are popular job titles related to Remote Live Transfer Agent jobs in Utah? For Remote Live Transfer Agent jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Live Transfer Agent jobs in Utah look for? The top searched job categories for Remote Live Transfer Agent jobs in Utah are:
What cities in Utah are hiring for Remote Live Transfer Agent jobs? Cities in Utah with the most Remote Live Transfer Agent job openings:
Remote Live Transfer Agent jobs near you

Remote Licensed Insurance Professional

Tiffany Swetich - State Farm Agency

Salt Lake City, UT • Remote

$35K - $42K/yr

Full-time

Re-posted 12 hours ago

Job description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of a remote Licensed Insurance Professional. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.

This remote position is only available to candidates who meet the following criteria:

  1. Must have prior State Farm insurance experience
  2. Must have an active Property and Casualty license

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with clients, as needed
  • Develop new service opportunities with both existing and new clients
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate clients about insurance options
  • Develop insurance quotes, makes sales presentations, and close sales
  • Develop ongoing networking relationships
  • Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

  • Base Salary $35,000 - $42,000 depending on licensing and experience
  • Bonus and Commissions
  • Paid Time Off (personal/sick days and vacation after 6 months of employment)
  • Health insurance stipend (after 6 months of employment)
  • Retirement plan (after 1 year of employment)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Prior State Farm insurance experience (required)
  • Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Bilingual English/Spanish is a plus but not required
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This is a remote position.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.