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Remote Live Chat Support Jobs in Rochester, MN (NOW HIRING)

Lennar Homes

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

... we work and live in, and fostering a culture of opportunity and growth for our Associates ... support to Homeowners through digital channels. The role is dedicated to enhancing Customer ...

New

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

... we work and live in, and fostering a culture of opportunity and growth for our Associates ... Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative ...

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

... we work and live in, and fostering a culture of opportunity and growth for our Associates ... support to Homeowners through digital channels. The role is dedicated to enhancing Customer ...

City of Rochester

Energy Market Analyst

Rochester, MN · On-site +1

$103K - $151.47K/yr

This position may be eligible for remote work up to two days a week after the initial 6-month ... Support contract negotiations by providing technical assistance. Utilize after-the-fact analysis to ...

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$12

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$42

How much do remote live chat support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote live chat support in Rochester, MN is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
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What cities near Rochester, MN are hiring for Remote Live Chat Support jobs? Cities near Rochester, MN with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Application Analyst III Revenue Cycle-Automation-Remote

Application Analyst III Revenue Cycle-Automation-Remote

Mayo Clinic

Rochester, MN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 672 frontline employees who took The Breakroom Quiz

131st of 864 rated healthcare providers

Job description

Position Summary

The Application Analyst III is a hands-on UiPath developer responsible for designing, building, testing, and deploying production-grade automations across Revenue Cycle operations. This senior technical contributor owns complex automation components end-to-end, partners closely with business analysts and solution architects, and sets a standard of craftsmanship for less-senior developers. The role emphasizes UiPath Studio and Orchestrator proficiency, disciplined engineering practice, and the ability to extend traditional RPA with AI and agentic capabilities where appropriate.

Key Responsibilities

Design, develop, test, and deploy UiPath automations (Studio, StudioX, Orchestrator) supporting Revenue Cycle workflows.

Translate business requirements and process designs into technical specifications, reusable components, and production automations.

Contribute to agentic automation solutions by integrating UiPath Maestro, Document Understanding, and AI/LLM services into end-to-end workflows.

Apply program engineering standards for source control, code review, exception handling, logging, and secure credential management.

Partner with the Technical Architecture team to align solutions with reference patterns and reusable accelerators.

Support production automations, triage incidents, and drive root-cause remediation in partnership with operational owners.

Mentor less-senior developers and citizen developers on UiPath best practices and Mayo Clinic program standards.

Continuously improve delivery velocity and quality through refactoring, reusable libraries, and shared frameworks.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Bachelor's Degree with 4 years' experience 

OR

Associate's degree with 6 years' experience. 

More than one Epic certification OR relevant Intelligent Automation certifications required. 

Preferred Qualifications:

UiPath Advanced RPA Developer or Solution Architect certification.

Experience with UiPath Maestro, Document Understanding, AI Center, or Communications Mining.

Experience integrating LLMs or agentic frameworks into automation workflows.

Revenue Cycle or healthcare finance domain experience.

Experience supporting or coaching a citizen developer

*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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