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Remote Live Chat Support Jobs in Ridgeville, SC (NOW HIRING)

Abbott

Implementation Project Manager

Charleston, SC · Remote

Travel up to 80% of the time to support business goals (candidates must live within the territory ... Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL ...

Abbott

Implementation Project Manager

Charleston, SC · Remote

Travel up to 80% of the time to support business goals (candidates must live within the territory ... Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL ...

Cache Ventures

Director of Operations

Charleston, SC · Remote

What We're Building Emailable powers high-volume senders who live and die by inbox placement ... Revenue visibility across the org You will run sales, marketing, customer support, and engineering.

Cache Ventures

Head of Operations

Charleston, SC · Remote

What We're Building Emailable powers high-volume senders who live and die by inbox placement ... Revenue visibility across the org You will run sales, marketing, customer support, and engineering.

Cache Ventures

Head of Operations

Charleston, SC · Remote

What We're Building Emailable powers high-volume senders who live and die by inbox placement ... Revenue visibility across the org You will run sales, marketing, customer support, and engineering.

Cache Ventures

Director of Operations

Charleston, SC · Remote

What We're Building Emailable powers high-volume senders who live and die by inbox placement ... Revenue visibility across the org You will run sales, marketing, customer support, and engineering.

Agency Diaz

Remote Insurance Sales Agent

Charleston, SC · On-site +1

$75K - $160K/yr

Game-changing technology and support * The industry's only value-based leads program * World class ... live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes.

Directive

PPC Manager (Remote US)

Charleston, SC · Remote

$70K - $95K/yr

Serve as direct support to client contacts * Weekly communication with any vendors or operational ... You live on the cutting edge of the industry, always looking for opportunities to grow and share

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Showing results 21-40

All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Ridgeville, SC

Remote Live Chat Support information

See Ridgeville, SC salary details

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$24

$41

How much do remote live chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote live chat support in Ridgeville, SC is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What job categories do people searching Remote Live Chat Support jobs in Ridgeville, SC look for?

The top searched job categories for Remote Live Chat Support jobs in Ridgeville, SC are:

What cities near Ridgeville, SC are hiring for Remote Live Chat Support jobs?

Cities near Ridgeville, SC with the most Remote Live Chat Support job openings:

Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Ridgeville, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,465 per year, or $24.7 per hour.

Customer Service Representative (E-commerce)

Charleston, SC • On-site, Remote

Allegiance Flag Supply
Manufacturing • 1 - 10 employees
Learn more about Allegiance Flag Supplyexternal

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Assist customers across multiple support channels with warmth, professionalism, and confidence.

  • Take ownership of customer issues from question to solution, using available resources to resolve problems efficiently.

  • Manage a steady volume of customer conversations while maintaining accuracy, quality, and customer satisfaction.

Job description

At Allegiance Flag Supply, we believe the American flag should be crafted with the same pride, dedication, and craftsmanship that it represents. Our flags are sewn in America using American-sourced materials, supporting American jobs and manufacturing. When you join our team, you become part of a team that takes real pride in the products we make and the customers we serve. Our Customer Experience team protects that standard.
We're looking for a Customer Service Specialist who genuinely enjoys helping people, solving problems, and getting things done. You'll join a fast-moving, seasonally high-volume Customer Experience team where you'll be trusted to use good judgment, take ownership, and deliver thoughtful, efficient solutions. We embrace technology, AI, and automation to work smarter while keeping great white-glove customer service at the center of what we do.
PLEASE NOTE: Applicants will only be considered if they complete our Culture Index Survey linked below. This is a required part of our hiring process and helps us better understand how you might thrive within our team and company culture.
https://go.cultureindex.com/p/PThLXKiQoFgcNptx2ev
Location: Charleston, SC or Regional Remote | Full-Time
Typical Schedule: Monday-Friday, 9 AM-5 PM ET, with flexibility during peak seasons as business needs required
Responsibilities
  • Deliver exceptional customer experiences: Assist customers across phone, email, chat, social, and other support channels with warmth, professionalism, and confidence.
  • Own the resolution: Take customer issues from question to solution whenever possible, using the information and resources available to minimize unnecessary back-and-forth.
  • Work efficiently: Manage a steady volume of customer conversations while balancing speed, accuracy, quality, and customer satisfaction.
  • Use good judgment: Know when you can confidently solve something, when you need to dig deeper, and when an issue truly needs to be escalated.
  • Follow processes with precision: Use documented policies, workflows, and customer and order information to make accurate decisions without overlooking important details.
  • Work alongside AI and automation: Use AI-powered tools, automation, macros, and workflows to work smarter and faster while knowing when human judgment and a personal touch matter most.
  • Stay organized and accountable: Prioritize your workload, maintain clear documentation, follow through on commitments, and communicate proactively.
  • Become a product and process expert: Build a strong understanding of our products, policies, systems, and customer experience standards.
  • Help us get better: Notice recurring questions, customer friction, and process gaps and bring forward observations and recommendations for how we can improve.
  • Strengthen our knowledge: Help keep internal and customer-facing resources accurate, useful, and up to date.
  • Support the team: Collaborate, share knowledge, and jump in where needed, especially during our busiest seasons.

What You Bring
Experience & Mindset
  • 1-3 years of customer service experience, preferably in e-commerce, retail, hospitality, software support, or another fast-paced customer-focused environment.
  • Ownership and follow-through: When something is yours, you see it through and communicate when something gets in the way.
  • Growth mindset: You're open to feedback, willing to learn, and able to apply what you've learned the next time.
  • Independence and collaboration: You're comfortable working autonomously but know when to pull in a teammate or ask for help.
  • Composure: You can stay level-headed through difficult customer conversations, changing priorities, and high-volume periods.

Customer Service Excellence
  • Strong communication skills: You communicate clearly and confidently, both in writing and conversation, and know how to adjust your approach based on the customer and situation.
  • Problem-solving ability: You're resourceful, curious, and comfortable looking for answers and working through challenges.
  • Judgment & decision-making: You use available information and established guidelines to make confident, thoughtful decisions, knowing when to act independently and when to escalate.
  • Attention to detail: You catch the small things and take pride in getting orders, refunds, replacements, returns, and documentation right.
  • Efficiency and organization: You can manage multiple conversations and priorities while meeting expectations for productivity, responsiveness, quality, and customer satisfaction.
  • Tech adaptability: You're comfortable learning new systems and working alongside AI, automation, macros, workflows, and knowledge tools.
  • Experience with Gorgias, Shopify, ShipStation, or similar e-commerce/customer support platforms is a plus, but not required.

You'll Thrive Here If...
  • You like solving tickets and the satisfaction of getting things done.
  • You naturally look at the information available to you before asking someone else for the answer.
  • You care about getting things right, but you don't believe every problem needs to become complicated.
  • You can move quickly without sacrificing attention to detail.
  • You enjoy learning new tools and finding better ways to work.
  • You take feedback, apply it, and keep growing.
  • You notice when something doesn't make sense and speak up, ideally with an idea for how to make it better.
  • You're comfortable owning your work independently and enjoy being part of a team that holds a high standard.
  • You genuinely care about leaving the customer in a better place than you found them.

Why Join Allegiance Flag Supply?
  • Remote flexibility with local connection: This role is primarily remote, with a preference for candidates in the Charleston, SC area or within a few hours of our North Charleston facility. We value bringing our team together periodically for company events, team meetings, training, and other opportunities to connect in person.
  • Mission with meaning: Be part of a growing American company committed to quality, integrity, patriotism, and supporting American jobs and manufacturing.
  • Room to grow: We invest in our people and create opportunities to learn new skills, take on new challenges, and grow your career as the company evolves.
  • A team that works together: Join a collaborative team that values ownership, high standards, new ideas, and helping one another succeed.
  • Modern ways of working: Be part of a Customer Experience team that embraces AI, automation, technology, and continuous improvement while keeping exceptional human service at the center.
  • Benefits that support you: Medical, dental, vision, and life insurance; 401(k) with company matching; paid time off; and parental leave.

Remote Work Expectations
You'll need a reliable internet connection and a distraction-free workspace that allows you to be fully engaged during working hours and virtual meetings.

Apply