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Remote Live Chat Support Jobs in Racine, WI (NOW HIRING)

This position plays a key role in supporting Serve You Rx in reaching its mission to help clients ... This is a remote position. What You'll Do: As the Clinical Account Executive, you will: * Actively ...

Lead and mentor a team of remote consultants, supporting their development and optimizing workload ... Maintain live project schedules throughout execution, tracking progress, changes, and critical path ...

Senior Controls Engineer

Milwaukee, WI · On-site +1

$115K - $155K/yr

... in supporting a growing portfolio of microgrid projects, including live customer systems, and ... Lead onsite and remote startup and commissioning activities, including development and execution of ...

Retail Territory Sales Associate

Milwaukee, WI · On-site +1

$14.75 - $17/hr

To effectively support the territory, candidates should reside in the Milwaukee metro area or ... Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ...

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Remote Live Chat Support information

See Racine, WI salary details

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How much do remote live chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote live chat support in Racine, WI is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are popular job titles related to Remote Live Chat Support jobs in Racine, WI? For Remote Live Chat Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Racine, WI look for? The top searched job categories for Remote Live Chat Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Live Chat Support jobs? Cities near Racine, WI with the most Remote Live Chat Support job openings:

Velocity Sales Associate-Northern Lakes/Chicago

Siemens Healthineers

Milwaukee, WI • Remote

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Siemens Healthineers rating

8.4

Company rating: 8.4 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

97th of 487 rated machine equipment manufacturers


Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Plans and executes sales targets and activities in a specified region for the portfolio of a unit in order to increase sales with all kinds of potential customers and to achieve defined commercial targets.
Job Description

Come Join Our Team as: Velocity Sales Associate

Position Overview

Location: Remote within Northern Lakes/Chicago Region

The Velocity Sales Associate (VSA) partners with field Sales Account Executives (AEs) to create qualified leads that convert to pipeline and provide sales support to the AE throughout the sales cycles. The VSA will develop pipeline through outbound prospecting and following up on sales leads targeted at non-hospital customers (e.g., ambulatory surgery centers and imaging centers).

Who you'll work with:

Work directly with Regional Vice President of Sales and existing field Account Executives (AEs) in the region

Have frequent interaction with the Siemens Healthineers Networked Care strategy team

This role is a remote role (not a field-based role)

Responsibilities:

Produce Sales Qualified Leads (SQL) that convert to pipeline by conducting out-bound prospecting (cold-calls, email, social) and following-up on Marketing Qualified Leads (MQLs) of Ambulatory Surgery Centers and Imaging Centers

Qualify customers and prospects to meet SQL criteria

Consult with customers to identify their needs and pain points to identify product opportunities

Effectively use CRM system and other tools to plan calls to potential customers within region, record all activities, and schedule appropriate follow-up tasks

Hand-off warm Sales Qualified Leads (SQLs) to field AEs

Meet daily, monthly, and quarterly KPI metrics and assist AEs in meeting sales quota

Stay informed and educated with Siemens Healthineers product and service information updates

Foster strong internal relationships to support fast and effective value-delivery to customers

Support AEs through the sales process with activities such as conducting client research, compiling product communication material, leveraging internal Siemens Healthineers network to bring in relevant product support networks, completing miscellaneous customer requests, etc.

Track insights on customer needs and communicate regularly with field AEs

Identify for customer trends in the region and proactively contribute to territory planning / coverage with AE's

Conduct well-organized prospecting strategies and weekly calls with all AE counterparts to discuss prior week's activities and determine current week's strategy

Other duties and responsibilities as assigned

What we are looking for:
Bachelor's Degree preferred, or equivalent combination of education, training, & experience
Professional sales skills (written and oral skills) and a desire to further advance your sales skillset
Excellent communication skills; able to build relationships with key decision makers
Strong organizational skills and proactivity following-up on leads
Resilient attitude, coachability and demonstrated consistency in performance
Experience in the medical technology space
Able to determine customer's values / needs and recommend Siemens Healthineers solutions & services
Excellent presentation, planning, and organizational skills
Able to work in a team environment, performance-based culture
Able to leverage CRM to manage accounts; experience using CRM tools such as Oracle Sales Cloud or equivalent is a plus
Advanced skills with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint

Preferred Skills:
Experience working in fast-paced sales environment, focused on top-of-funnel lead generation
Prior MedTech sales experience
Proven experience with conducting inbound/outbound phone call

-Up to 5% Travel

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$58,400 - $80,300

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: "A successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.


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