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Remote Live Chat Operator Jobs in Troy, MI (NOW HIRING)

... chat, and email with questions regarding vehicle features, ordering, reservations, charging ... Ability to work independently in a remote environment Preferred Qualifications * Associate degree ...

... operating systems and Microsoft applications, MacOS, iOS, Android OS, Epic EMR, PeopleSoft ... email, remote assistance, and chat to provide direct end-user support. Experience supporting the ...

... live and transition, including scope, schedule, budget, risks, assumptions, issues, dependencies ... Standing up delivery governance and operating rhythms; driving backlog, sprint, and release ...

Field & Events Marketer

Detroit, MI · Remote

$60K - $80K/yr

You can rally a team, brief executives, and chat up prospects on a show floor with equal ease ... Location and Work Authorization This is a fully remote role open to candidates based in the US or ...

Field & Events Marketer

Detroit, MI · On-site +1

$60K - $80K/yr

You can rally a team, brief executives, and chat up prospects on a show floor with equal ease ... Location and Work Authorization This is a fully remote role open to candidates based in the US or ...

Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is ... You will translate licensing strategy into a clear operating plan, and oversee the virtual ...

Global Sales Leader

Detroit, MI · On-site +1

$148K - $180K/yr

From production operators to engineers, technicians to specialists, sales to leadership, we are ... Remote candidates must be located near a major airport. Required Qualifications: * Strong knowledge ...

Showing results 21-40

Remote Live Chat Operator information

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are popular job titles related to Remote Live Chat Operator jobs in Troy, MI?

For Remote Live Chat Operator jobs in Troy, MI, the most frequently searched job titles are:

What cities near Troy, MI are hiring for Remote Live Chat Operator jobs?

Cities near Troy, MI with the most Remote Live Chat Operator job openings:

Licensed Remote Mental Health Social Worker - Full-time/Part-time

Company Confidential

Detroit, MI • Remote

$90K - $104K/yr

Full-time

Posted 20 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking passionate and licensed mental health therapists to join our innovative team as Remote Mental Health Social Workers. This role offers the flexibility to work from home while providing critical mental health services to clients across the nation. Ideal candidates will be fully licensed and committed to helping individuals navigate their mental health challenges through effective and compassionate counseling.

About the Organization

Gotham Enterprises Ltd is a leading provider of telehealth services that aims to expand access to mental health care for individuals facing emotional distress. Our mission is to address the growing demand for qualified mental health professionals who can deliver effective treatment in a convenient and accessible format. We believe in empowering our providers with the tools they need to succeed in their practice.

Work Environment

This position is fully remote, allowing you to conduct therapy sessions from the comfort of your own home. You will utilize an advanced online therapy platform that offers live video and messaging capabilities, ensuring you have all the necessary tools to engage with your clients. With a supportive administrative team that handles billing and client intake, you can focus solely on providing high-quality care.

Key Responsibilities
  • Provide individual therapy to clients via secure video chat sessions, utilizing evidence-based practices to enhance their mental well-being.
  • Encourage clients to explore their emotions and life experiences, fostering insight into their behaviors and interpersonal relationships.
  • Serve as an advocate for clients, helping them define their therapeutic goals and objectives.
  • Conduct thorough evaluations of clients' mental health conditions and create individualized treatment plans that are rooted in solution-focused methodologies.
Patient Population / Client Focus
  • The clientele primarily consists of stable adults with low acuity, ensuring you work with individuals who are ready to engage and make progress in their mental health journeys.
  • You will have the autonomy to select your preferred demographic, only matching with clients whose backgrounds and needs resonate with your expertise.
  • Enjoy unlimited referrals without the hassle of marketing, allowing you to spend more time focusing on client care.
Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or a related psychological field.
  • Current, unrestricted license to practice as a Master Social Worker (MSW) without supervision.
  • No history of disciplinary actions or provisional licenses.
  • Proficiency in professional evaluations, treatment planning, and clinical decision-making.
Preferred Experience
  • Experience in telehealth settings is a plus but not mandatory; we provide comprehensive onboarding.
  • Demonstrated exceptional interpersonal skills and the ability to build rapport with clients quickly.
  • Strong technical aptitude and comfort with digital platforms for video conferencing and electronic communication.
Compensation and Benefits
  • Competitive salary ranging from $90,000 to $104,000 annually, commensurate with experience and hours worked.
  • Generous sign-on bonus available upon successful hiring.
  • Weekly direct deposit for prompt payment.
  • Full-time counselors receive a monthly healthcare stipend to support their health and wellness needs.
Career Growth Opportunities

Joining Gotham Enterprises Ltd opens the door to numerous professional development opportunities. As we continue to grow, you will have the potential to expand your practice, mentor new counselors, and participate in specialized training programs that align with your career goals. Your contributions not only impact your clients but help shape the future of mental health care in our communities.

Why Join Our Team
  • Flexibility: Create a work schedule that fits your lifestyle, offering the balance you need to thrive both personally and professionally.
  • Unlimited Referrals: Our team works diligently to fill your calendar with clients tailored to your areas of expertise.
  • Minimal Paperwork: Focus entirely on client care while we manage administrative tasks such as client intake and billing.
  • Quick Onboarding: Our dedicated onboarding specialists will ensure you are ready to see clients in as little as 1-3 days.
Application Information

If you are ready to embark on a fulfilling journey as a Remote Mental Health Social Worker and make a real difference in individuals' lives, we encourage you to apply today. Please submit your resume along with a cover letter detailing your relevant experience and aspirations in the mental health field. Join us at Gotham Enterprises Ltd and become a vital part of reshaping the mental health landscape!