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Remote Live Chat Operator Jobs in Rancho Cucamonga, CA

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Pomona, CA · Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Remote Live Chat Operator information

See Rancho Cucamonga, CA salary details

$6

$23

$53

How much do remote live chat operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat operator in Rancho Cucamonga, CA is $23.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $26.80 per hour, depending on experience, location, and employer.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What are popular job titles related to Remote Live Chat Operator jobs in Rancho Cucamonga, CA? For Remote Live Chat Operator jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Operator jobs in Rancho Cucamonga, CA look for? The top searched job categories for Remote Live Chat Operator jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Remote Live Chat Operator jobs? Cities near Rancho Cucamonga, CA with the most Remote Live Chat Operator job openings:
Infographic showing various Remote Live Chat Operator job openings in Rancho Cucamonga, CA as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,617 per year, or $23.4 per hour.

Sales Development Representative

Photobooth Supply Co

City Of Industry, CA • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Job description

At Photobooth Supply Co., we believe in the power of capturing moments and creating lasting memories. Our mission is to empower entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We've transformed the lives of thousands of customers worldwide, and now we're looking for a driven and proactive Sales Development Representative (SDR) to join our team.
In this role, you'll be the first point of contact for inbound leads, engaging with potential customers via outbound calls, live chat and email to qualify them for our sales process. Your primary focus will be maintaining a healthy pipeline, booking meetings with Inside Sales Representatives, and ensuring every lead receives timely, helpful responses. If you thrive on connecting with people, solving problems, and contributing to the success of your team, this role is for you!
What Success Looks Like (KPIs)
  • Escalation Rate: Ensuring a 30-35% of qualified leads are escalated to meetings booked with the sales team.
  • Meetings Booked: Meeting or exceeding monthly targets for qualified meetings booked with Inside Sales Representatives.
  • Calls and Activities: Maintain a high level of outreach and responsiveness by making 100+ calls per day to engage and follow up with leads. In addition to calls, ensure timely communication via other channels such as emails, texts, and live chat, while balancing activities to meet daily and monthly targets.
Key Responsibilities
Pipeline Management:
  • Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.
  • Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management.

Lead Qualification:
  • Quickly assess potential customers' needs and determine their fit for our solutions based on established qualification criteria.
  • Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

Meeting Scheduling:
  • Proactively engage with leads to schedule meetings with Inside Sales Representatives.
  • Ensure meetings are booked efficiently, minimizing scheduling conflicts.

Customer Engagement:
  • Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.
  • Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process.

Collaboration and Feedback:
  • Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging.
  • Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns.

Technical Proficiency:
  • Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions.

Salary / OTE:
OTE of $50,000 - $60,000
Why Join Us?
At Photobooth Supply Co., we thrive on innovation, teamwork, and a commitment to helping our customers create unforgettable memories. This hybrid role combines the excitement of sales development with the satisfaction of providing stellar customer support, making it perfect for someone who enjoys variety and direct impact.
We value diversity and inclusivity and are committed to creating a workplace where everyone feels empowered to succeed. If you're ready to help entrepreneurs grow their businesses while advancing your career, we'd love to hear from you!
Requirements
  • Ability to make 100+ calls per day.
  • 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience.
  • Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions.
  • Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses.
  • Self-motivated, proactive, and able to work independently to meet targets.
  • Exceptional organizational and time management skills to balance multiple inquiries and follow-ups.
  • Comfortable working PST hours.
    • US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming

Preferred Skills:
  • Experience in AI driven platforms and tools.
  • Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar.
  • Background in customer success or support in a SaaS or technology-driven environment.

Benefits
Compensation and Benefits
Salary: $50,000 - $60,000 OTE
Gold Standard Health Benefits
401K
Education Stipend
Remote Work
Bonus Plan
Annual Retreat
Generous PTO and Holiday Schedule
Quarterly Financial Meetings
Open Book Management
Intimate Team
Work from Home Stipend