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Remote Live Chat Operator Jobs in Charleston, SC

Cache Ventures

Director of Operations

Charleston, SC · Remote

Now we're installing a revenue-focused operator to turn aggressive growth into a predictable ... What We're Building Emailable powers high-volume senders who live and die by inbox placement ...

Cache Ventures

Head of Operations

Charleston, SC · Remote

Now we're installing a revenue-focused operator to turn aggressive growth into a predictable ... What We're Building Emailable powers high-volume senders who live and die by inbox placement ...

Cache Ventures

Head of Operations

Charleston, SC · Remote

Now we're installing a revenue-focused operator to turn aggressive growth into a predictable ... What We're Building Emailable powers high-volume senders who live and die by inbox placement ...

Cache Ventures

Director of Operations

Charleston, SC · Remote

Now we're installing a revenue-focused operator to turn aggressive growth into a predictable ... What We're Building Emailable powers high-volume senders who live and die by inbox placement ...

All JobsLive Chat Operator JobsRemote Live Chat Operator JobsRemote Live Chat Operator Jobs in Charleston, SC

Remote Live Chat Operator information

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Charleston, SC?

The most popular types of Live Chat Operator jobs in Charleston, SC are:

What are popular job titles related to Remote Live Chat Operator jobs in Charleston, SC?

For Remote Live Chat Operator jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Charleston, SC look for?

The top searched job categories for Remote Live Chat Operator jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Live Chat Operator jobs?

Cities near Charleston, SC with the most Remote Live Chat Operator job openings:

Remote Live Chat Operator jobs near you
Infographic showing various Remote Live Chat Operator job openings in Charleston, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Virtual Call Center Customer Service Rep

Charleston, SC • Remote

Go Store It
11 - 50 employees
Learn more about Go Store Itexternal

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Join Our Team as a Call Center Customer Service Representative at Go Store It!

At Go Store It, we believe that work should be rewarding, empowering, and people-first. We're not just offering a job—we’re inviting you to be part of a culture that celebrates your voice, values your dedication, and supports your personal and professional growth.

What You’ll Get:

  • $20.00/hour and up DOE
  • Comprehensive benefits package: Medical, Dental, Vision, and 401(k) with company match
  • Generous paid time off: Holidays, PTO, and parental leave
  • Real opportunities to grow within a booming national self-storage company
  • A supportive, respectful, and fun workplace culture
  • Stable schedule that prioritizes work-life balance

Job Details:

  • Location: Remote
  • Schedule: 11:30 AM – 8:00 PM EST , open availability from Monday through Sunday, 8-hour shift

Your Impact:

  • Be the friendly and helpful voice for customers exploring storage solutions
  • Deliver exceptional service via phone, email, live chat, and video support
  • Handle account updates, billing questions, online rentals, and payment processing
  • Promote insurance, products, and special offers
  • Submit and follow up on maintenance requests
  • Thrive in a collaborative team environment that values heart and hustle

What You’ll Bring:

  • 2+ years of call center experience
  • Calm, friendly, and confident phone demeanor
  • Strong multitasking and tech skills
  • Bonus points for sales/upselling experience
  • Bilingual (Spanish) is a bonus!
  • Familiarity with tools like MS Outlook and Sitelink
  • A positive, motivated, team-first attitude
  • Accountability
  • Active listening skills