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Remote Live Chat Operator Jobs in Byram, CT (NOW HIRING)

zerohash

Relationship Manager (Remote)

New York, NY · Remote

... live. * Quarterback additional service usage by identifying expansion, upsell and cross sell ... Excel at operating in a dynamic and quickly changing environment * Act as liaison between client ...

BluZinc

AI Architect Claude Code Senior Developer

NY · On-site +1

$160K - $220K/yr

AI Architect, US-Based (Remote) to build AI systems that work in production - not demos, not ... The Mission Your mandate is to turn AI into a reliable operating system for the business. Work will ...

Woodard & Curran

SCADA Services Engineer

New York, NY · On-site +1

Day-to-day responsibilities include remote and on-site troubleshooting, break/fix support, system ... You will regularly interact with end-users, plant operators, and internal teams to diagnose issues ...

Talkspace

Health & Wellness Coach (Contract)

New York, NY · On-site +1

$35/hr

This is a remote position based in the United States Talkspace Headquarters is located in NYC. What ... At least 3 years of experience facilitating live virtual group coaching sessions for adults focused ...

Talkspace

Health & Wellness Coach (Contract)

New York, NY · On-site +1

$35/hr

This is a remote position based in the United States Talkspace Headquarters is located in NYC. What ... At least 3 years of experience facilitating live virtual group coaching sessions for adults focused ...

NxT Level

Chief of Staff

Manhattan, NY · Remote

Remote (US preferred) Reports to: CEO & COO Compensation: Competitive, commensurate with experience ... chat-first platform that blends communication, creativity, and intelligence to help people form ...

Cecelia Health

Contract Telehealth Dietitian

Manhattan, NY · On-site +1

$42 - $47/hr

Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone ... Must live in the United States. What are some "nice to haves"? * Certification from the National ...

Cecelia Health

Contract Telehealth Dietitian

Manhattan, NY · Remote

$42 - $47/hr

Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone ... Must live in the United States. What are some "nice to haves"? * Certification from the National ...

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All JobsLive Chat Operator JobsRemote Live Chat Operator JobsRemote Live Chat Operator Jobs in Byram, CT

Remote Live Chat Operator information

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What job categories do people searching Remote Live Chat Operator jobs in Byram, CT look for?

The top searched job categories for Remote Live Chat Operator jobs in Byram, CT are:

What cities near Byram, CT are hiring for Remote Live Chat Operator jobs?

Cities near Byram, CT with the most Remote Live Chat Operator job openings:

Remote Live Chat Operator jobs near you
Infographic showing various Remote Live Chat Operator job openings in Byram, CT as of June 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution.

Customer Support Representative (Remote) online

frame media excel

New York, NY • Remote

$45K - $69K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

About the job
Customer Support Representatives will primarily report to a Sr. Qualitative Specialist, who leads handling customer requests and associated procedures. We have a collaborative and innovative workplace and the expectation is that as a Customer Support Representative, you will work closely with other departments to improve tactics, processes, and communications over time.
A Representative may need to respond to chat requests and be present in interviews after typical work hours or on the weekend. Weekday schedules will be flexible in order to balance out these commitments as necessary.
Responsibilities
Help members troubleshoot issues they encounter while using the Live platform and provide actionable tips to resolve the problem.
Represent the client in IDI & Focus Group Waiting rooms & proactively confirm member qualification and device functionality prior to interviews.
Follow communication and security procedures, guidelines, and policies including all known PI procedures.
Moderate incoming Qualitative Research Responses based on Commercial team requests and general platform quality support needs.
Qualifications
Previous customer service experience.
Strong verbal and written communication skills
Experience multi-tasking in a fast-paced and changing environment
Proactive, organized, and detail oriented
Self-starting professional with a positive attitude
Empathetic communicator with a customer-focused mindset
Problem-solving and logical thinking skills; you demonstrate initiative, take ownership of customers' needs, and make suggestions to improve processes and customer service
Ability to work in a team environment and work a flexible or weekend schedule to meet our business needs
Computer-literate and proficient in Microsoft Excel / Google Drive
Previous Salesforce and or Zendesk experience is a plus, but not required
Benefits
We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
The opportunity to make an immediate impact as a part of a fast-growing company
The target base compensation for this role is $45,000 - $69,000 / yr.
Employment Type: FULL_TIME

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