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Remote Live Chat Agent Jobs in O Fallon, IL (NOW HIRING)

Real Estate Agent Team Lead

Saint Louis, MO ยท Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Real Estate Agent Team Lead

Saint Louis, MO ยท Remote

$85K - $185K/yr

Customized training, live demos and more available 24/7 * Customizable agent websites, marketing ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Remote Live Chat Agent information

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

Are remote live chat agent jobs real?

Remote live chat agent jobs are legitimate positions where individuals provide customer support through online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently from home. Many companies hire for such positions, making them a valid employment option for remote work seekers.

How do you become a remote live chat agent?

To become a remote live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.

How much do remote live chat agents get paid?

Remote live chat agents typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and familiarity with chat software can be advantageous.

What are popular job titles related to Remote Live Chat Agent jobs in O'Fallon, IL?

For Remote Live Chat Agent jobs in O'Fallon, IL, the most frequently searched job titles are:

What cities near O'Fallon, IL are hiring for Remote Live Chat Agent jobs?

Cities near O'Fallon, IL with the most Remote Live Chat Agent job openings:

Infographic showing various Remote Live Chat Agent job openings in O'Fallon, IL as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution.

Real Estate Agent Team Lead

Vylla Home

Saint Louis, MO โ€ข Remote

$85K - $185K/yr

Full-time

Re-posted 6 days ago


Job description

Join Vylla Home, where we're transforming the real estate process to create exceptional experiences for customers and Sales Agents. As part of the Carrington and Vylla family, we offer a comprehensive range of homeownership services—from real estate with Vylla Home to title, settlement, and escrow services with Vylla Title and Escrow, as well as mortgage lending through Carrington Mortgage Services, LLC, and more! We are growing and are currently offering multiple Team Lead opportunities statewide!!
We offer our Team Leads:

  • Competitive Commission Split – keep your commission and set your own value! Unlimited opportunity to earn what you are worth.
  • Reasonable flat rate referral fees. No hidden costs!
  • Qualified leads, assets and referrals.
  • Free CRM and CMA tools, transaction management system, e-signatures and more
  • Customized training, live demos and more available 24/7
  • Customizable agent websites, marketing support, social media training and more
  • Face-to-face broker support and coaching – true mentorship
  • Dedicated resources from Vylla and Carrington’s family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California)
  • Back-office support including dedicated transaction coordinators and an agent services resource team.
  • “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)
  • Incentive program to earn cash if you help grow our team and bring new agents onboard.
  • Flexible schedules and control over your personal and professional growth as an agent
  • A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back.

Apply today! What will make you successful at Vylla?

  • An active Real Estate License
  • 2+ years of Real Estate experience
  • Previous experience managing, coaching, training a team.
  • Drive and ambition to succeed as part of an innovative, fast-growing team.
  • Complete focus on the customer experience
  • Strong communications skills and ability to build a network of engaged customers and prospects.
  • Ability to multi-task and take initiative, strong work ethic.

Notice to all applicants: Vylla Home does not do interviews or make offers via text or chat.

Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran’s status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Job Type: Full-time

Commission: $85,000.00 - $185,000.00 per year

Schedule:

  • Self-determined schedule

Experience:

  • Sales: 2 years (Required)

License/Certification:

  • Real Estate License (Required)

Work Location: Remote

Job Type: Full-time

Commission: $85,000.00 - $185,000.00 per year

Experience level:

  • 2 years

Schedule:

  • Choose your own hours.

Experience:

  • Real Estate Sales: 2 years (Required)

License/Certification:

  • Real Estate License (Required)

Work Location: Remote

Company Description

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.